JC Penney Company / I only received 2 of the 3 items I ordered online.

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My order #[protected] was delivered to the JC Penney store in Greensburg, PA. I went to pick it up on 11/16/17. The representative could only locate 2 of my items, even though all 3 were indicated that they were ready for pickup. The representative said she would have to search every package, but that she would check into it and that I should check back. I did about 2 weeks later. A different representative said she could not help me. I emailed customer service, but got no response. I did not receive HGBONES, a pink hoodie with a dinosaur on it. I am thoroughly disgusted with this issue. My invoice number is #[protected]. If I do not receive this missing item, I want a refund issued!!! So irritated!!

Nov 25, 2017

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