Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Department Stores JC Penney Customer service contacts
JC Penney
Call
Reviews ComplaintsContacts
Phone Email Address Website Socials Working hours Category Customer service info Additional information Common information FAQ Mobile applications Alternatives Alternatives About Overview Overview Overview
JC Penney Customer Service Phone, Email, Contacts

JC Penney
Customer Service: Phone, Email, Contacts

www.jcpenney.com

Learn how the rating is calculated

1.4 12 Reviews 1389 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Phone Email Address Website Socials Working hours Category Customer service info Additional information Common information FAQ Mobile applications Alternatives Alternatives About Overview Overview Overview

  1. JC Penney Contacts

  2. JC Penney phone numbers
    +1 (800) 322-1189
    +1 (800) 322-1189
    Click up if you have successfully reached JC Penney by calling +1 (800) 322-1189 phone number 0 0 users reported that they have successfully reached JC Penney by calling +1 (800) 322-1189 phone number Click down if you have unsuccessfully reached JC Penney by calling +1 (800) 322-1189 phone number 0 0 users reported that they have UNsuccessfully reached JC Penney by calling +1 (800) 322-1189 phone number
    Customer Service
  3. JC Penney emails
  4. JC Penney address
    6501 Legacy Dr., Plano, Connecticut, 75024-3612, United States
  5. JC Penney social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 11, 2025

What are JC Penney working hours?

Mon 11:00 am - 7:00 pm Tue 11:00 am - 7:00 pm Wed 11:00 am - 7:00 pm Thu 11:00 am - 7:00 pm Fri 11:00 am - 7:00 pm Sat 11:00 am - 7:00 pm Sun 11:00 am - 6:00 pm

How to contact JC Penney customer service?

What is JC Penney's phone number?

JC Penney's phone number is +1 (800) 322-1189 (Customer Service)

What is JC Penney's Email address?

JC Penney's Email address is (Support)

What are the social media links for JC Penney?
What is the address of JC Penney?

The address of JC Penney's is 6501 Legacy Dr., Plano, CT 75024-3612, USA.

What is JC Penney's website?

JC Penney's website is www.jcpenney.com

JC Penney information: contacts, address, founders, CEO, services, and products

JC Penney is a multinational company founded on April 14, 1902 by James Cash Penney and William Henry McManus (J. C. Penney Company, Inc.) with its headquarters located at Plano, Texas, U.S. and key people behind it being Ronald Tysoe (Chairman), Marc Rosen (CEO), Michelle Wlazlo (CMO) and Shawn Gensch (CCO). JC Penney currently employs approximately 60000 people . JC Penney deals in the Retail industry and offers products such as Clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, toys, appliances, and provides its services in united states According to the latest report, JC Penney has generated US$11.167 billion (2019) and net income being US$−268 million (2019)
Expand Collapse all
Who are the founders of JC Penney?

JC Penney was founded by James Cash Penney and William Henry McManus (J. C. Penney Company, Inc.).

When was JC Penney founded?

JC Penney was founded by April 14, 1902.

What industry does JC Penney compete in?

JC Penney competes in Retail industry.

How to write a complaint about JC Penney?

To write a complaint about JC Penney and get an answer from the officials of JC Penney, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about JC Penney can be filed via the specific JC Penney complaint section.

Is ComplaintsBoard.com associated with JC Penney?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JC Penney Customer Service. Initial JC Penney complaints should be directed to their team directly. You can find contact details for JC Penney above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.