675 Cochrane Drive, Suite 302, Markham, Ontario L3R OB8, Canada
United Kingdom
6th Floor, 3-9 Albert Street,, Slough, SL1 2BE, United Kingdom
Australia
• Suite 3, 18 National Circuit, Barton ACT 2600, Australia
• Level 33, 360 Collins St., Melbourne VIC 3006, Australia
• Level 20, 201 Miller St., North Sydney NSW 2060, Australia
Austria
c/o Regus Business Center, Twin Tower, Wienerbergstrasse 11, 1100 Wien, Austria
Belgium
Veldkant 31, 2550 Kontich, Belgium
Denmark
Fairway / Regus – 5.sal, Arne Jacobsens Alle 7, 2300 København S, Denmark
France
16th floor, 11-13 Cours Valmy a La Defense, 92800 Puteaux, France
Avenida de Bruselas № 22, Edificio Sauce, 28108 Alcobendas, Madrid
Spain
China
• SK Tower, Level 17, Unit 1703-04, № 6, Jian Guo Men Wai Avenue, Chaoyang District, Beijing,100022, PRC
• Room 903, Eco City 9F, 1788 West Nanjing Road, Jingan District, Shanghai 200040, China
• 3~5F, Bldg № 3, Vision Business Park, № 9, Gao Xin 9th South Rd, Nanshan District, Shenzhen 518057, China
Hong Kong
Unit 26/F, Chubb Tower, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong
India
•1231, 3rd Floor, Solitaire Park Building № 12, Chakala, Opp. Hotel Mirador, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road, Andheri (East), Mumbai – 40093
•1F Pine Valley, Sector IV, Embassy GolfLinksBusiness Park, Inner Ring Road, Domlur, Bangalore – 560071
Israel
4 Hanechoshet St., Orr Tower B, Floor 7, Tel Aviv 69710, Israel
Japan
•Shibuya Mark City West, 16/20th Fl., 1-12-1 Dougenzaka Shibuya-ku, Tokyo 150-0043, Japan
• Kintetsu Dojima Building, 18F, 2-2-2 Dojima, Kita-ku, Osaka-shi, Osaka 530-0003
Malaysia
Level 28, The Gardens South Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia
Hi, In July last year I took out a lifetime coverage for virus protection with you. but also got an email, see below
Hi
Neil Jackson
Thank you for the Purchase.
This is with the reference to the service you took from us and below you can find your purchase information:
Account Name ...
Today I have paid 600 Rs for the Activation of the Anti-virus. Amount got deducted from my PAYTM account but I have not received any activation code.
Please let me the Status of the same & share details regarding refund of amount if Service not Activated.
Screenshot of the Payment Made i...
This is the third email i am sending to the customer support. I have been trying to cancel my safe connect premium subscription since febuary and not a single person has returned my emails. In the mean time you have continued to take 7.99 out of my account when i have not used safe connect...
I brougth a new Mc Afee LLC $ 49.95 i did paid at the moment online with pay-pal No:866-622-3811 on the )3/30/2019. But the the moment i did to recured to to a free virus to help my computer because you could set the new program i brougth from you ecause i could no remembered my password...
Hi,
I have no McAfee services. I have opted out of all & uninstalled all from any and every system that I own, or have previously owned; I will do the same for any systems I own in the future. I am receiving a horde of notifications stating that my licence has expired (today 22 April...
I have a McAfee Livesafe contact; it came with my laptop first then I bought a 3 yr contract; it is due to expire 20/May 2019, but they started to send me threatening messages end of March onward that am not safe, I shall have viruses etc...
In no way I shall renew with them after this of...
12 months ago you took £89.99 from my bank account, when I contacted you to explain that your product was on an old PC that was broken and that my new PC had alternative protection you e mailed me to tell me you would return my money and you would make sure no more money was taken from my account...
I bought one of your antivirus programs at sams, got on the computer and did everything I was directed. An error code came up, so I called and finally got the product downloaded. Then I was asked for a password, which was given years ago and I had forgotten. A password change was sent to...
I am trying to make a complaint and obtain a refund £124.98, sent email to sales and using McAfee system both have been ignored. Have now formally written UK Office, 227 Bath Road, Slough, Berkshire,. I note a different address on this page 6 Floor, 3-9 Albert Street, Slough,. Do McAfee not...
Celestine Kendrick ... My last correspondence was hasty I admit, however… I have seriously thought over what has taken place since 7th August 2018. I have come to three conclusions.
One;
"Don't pee down my leg and tell me it's raining". You, and McAfee have cost me grave concern, as to my...
On the 30th of October 2018 $114.99US $177.81NZ was withdrawn from my account for the renewal of my McAfee antivirus.
However I have not been able to download/activate this despite numerous attempts to do so. I have tried to make contact with you since then and received no response or support...
i purchased mcafee protection for my home pc and at the time of purchase (Aug 2018) i was told i would recieve £40 chasback.
Then i raised a query as to why this had not been recieved:
- Service Request #: 2495687805
- Created Date: 08/19/2018 06:11:38
- Description: Please see case...
It seems like a scam. I bought a computer for my daughter in December 2014 and we immediately purchased and installed McAfee antivirus. One year later the service was cancelled by McAfee and a recurrent message would appear at the screen informing that the service was cancelled and asking...
I am tired of having to change the search engine settings. I prefer google, yet weekly I am having to switch the settings back to them. I do not like that you guys take it upon yourselves to change my settings for yahoo or bing. My settings on my computer should be my choice. The last anti...
the date of the incident is the 1st October 2018
reference number is...
I called MacAfee for a refund of my yearly subscription as I had deactivated my plan and the money was taken, the person I spoke to on the phone authorised a full refund and the money was put back into my account on...
Been trying to get someone in McAfee support that doesn't speak in broken English and an accent That I can't understand what they are saying. Two days now and three Call backs to my home and all with an accent and trying to speak English that I sure can't understand. Kept being told they...
I recently hade the worst experience with your Company when I needed to renew my yearly subscription of your product. Your Sales person was PUSHY and used a "Bait and Switch" tact to increase the cost.
First, it started with a renewal notice. One year for $39.99. When I contacted your Sale...
I bough last year an antivirus for my laptop but now this year my computer doesn't work anymore, Mcafe done already the transaction as "renovation" for this year, but I do not need it, so I called them to ask for a refund and cancel my subscription. Already two weeks after that happens and...
No one response to my service request despite me sending contacting the customer support more than 1 month ago.
Please see below my service request:
Service Request #: 2500318884
- Created Date: 08/28/2018 22:35:46
- Description: I receive various email from McAfee on the renewal of my...
Dear McAfee. Although the product works fine (the window for the programs internet access permissions should be resizeable). Each time my browser of choice updates, your software adds Yahoo to my list of search engines (which I invariably remove each time) and sets it as my default one...
To whom it may concern
I have woken up this morning and have had £89.99 taken from my bank i current have a 30 day trial with yourselves that i do not wish to continue with but i would like to know how as a company you can authorise taking money from customers banks with out notifying them...
I purchased the computer cover around 1 year ago for the fair price of £39.99, I paid this monthly as it was affordable.
I got an email a couple of days ago to tell me my auto renew was £90.00 which I was discusted at and simply could not afford. I went on your website to change the auto...
I have purchased macafee and scan my pc but somehow many virus came in my PC and i will not able to work properly and i have run full system scan also but not able to rectify issue.I have tried to contact but no one is responding to my complaint as this issue is getting very difficult to...
I installed Safe connect Wifi Hotspot VPN application in my phone on 13 sep. 2018. As per policy it firstly provide 07 days trial then it will deduct fees for 01 year on reoccurring basis.
But without providing trial directly my yearly fees has been deducted.
Kindly return my back my...
Hello i'm Mike Dev works with Mcafee Antivirus customer service in the USA. Mcafee Antivirus are really the most amazing device that has the capabilities to rwcover anything on no matter how complicated it is. But there are different issues that can create problems for the Mcafee Antiviru...
I had recently purchased McAfee License key for my Desktop. The software then asked for an update. I had updated it. But after the update, I am feeling very uncomfortable. The previous version display was comfortable and I was easily able to access anything I want. But after the update...
MccAfee has removed £89.99 from my bank account without permission. They have done this year after year for the last 3 years. I have checked on the web what their computer protection service should cost and for the service they are charging me £89.99, I can get the same service for around...
Dear sir,
I am writing to you about some money been deducted from my account by your company without any request from me to renew the Antivirus.
So i am requesting from you to return back my money to my account that mentioned below with all details.
Name: Mahboob Abdullah
Bank Account No...
I purchased McAfee 2 months ago on a special deal which cost £1.
Yesterday I received an email stating £90 has been charged for the update service. I am infuriated and distressed, as I was not notified that this amount would be taken to update. Upon reading the email of my purchase, it...
Hello Bunch of Thieves,
Mcafee Robbers debited my bank account without having the ethic or courtesy to
send me a renewal notification.
A clear indication you got my visa card details prying into my computer such rascals
your job is to take care of the online theft but instead you are robbing...
I have had a number of emails from McAfee confirming they could not take the subscription I was happy with this as I did not want to renew.
Yesterday received an email confirming they had now managed to take the monies £59.99 ref CS2260340716
I did not want to renew this subscription. I...
I was charges £89.99 for renewal which is far more than a new subscription. I went thru your support system and never once got thru to chat and could not find an email address. So I telephoned and got thru and said I should have a discount and given a reference number and put thru to another...
I have installed a McAfee antivirus original licensed software in my laptop and it's working fine for the last 5 yrs but for the last 2 days I am having issues with the software as it is unable to remove the virus it has detected I have tried all customer care numbers in India but they are...
McAfee Customer Complaints
April 23, 2018
To Whom It May Concern.
This is only my opinion and I am sure I am not alone.
I bought McAfee Antivirus last year and when I tried to install it, I had problems. The Help Service told me I had Norton and in order to install McAfee they had to remove...
This is my 3d box of 100 k cups purchased from our local Sams club. I can not seem to get more than 1 out of 5 to brew without dumping grounds into my cup. This is very disappointing as we enjoy the coffee. What can be done to keep this from happening? I dont believe that it my machine a...
23/02/18 reference case 2406545679 handled by Renson.
Every year at renewal I have to go through the same routine - I try to renew and am given a price that is double that I find on the McAfee website. I then ring up and get told McAfee will do me a favour and match the website price.
You...
My subscription was due to expire in the middle of March. though money was taken from my account a month before that on the 9th of February. I have other standing orders and bills to pay and I think it would be professional to inform a customer before deducting my money. I was trying to...
I had paid Rs2040.00 on 6 March 2017 by Credit Card towards 1 year subscription charges which is due to expire on 6 March 2018. I had never authorized autorenewal of subscription without my my approval. On 4 February 2018 I was informed by email message about the autorenewal of annual...
I have recently bought a website with a the domain was registered in Jan 2017 (1 year old)
McAfee has place a warning that my website is unsafe to use.
It is a simple small website that nothing on it other than basic blog information. The information attracts a lot of visitors each month...
I phoned customer service today as you had taken a payment out of my bank account today, which I thought was strange as I cancelled the antivirus twice back in 2009/2010.
After checking previous years statements it showed you have carried on charging me even though I cancelled TWICE!!! Once...
