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Canal Walk Shopping Centre

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Canal Walk Shopping Centre reviews first appeared on Complaints Board on Sep 6, 2010. The latest review drone quadcopter - bought new - half the items missing in box was posted on Jun 4, 2018. Canal Walk Shopping Centre has an average consumer rating of 1 stars from 2 reviews. Canal Walk Shopping Centre has resolved 0 complaints.

Canal Walk Shopping Centre Customer Service Contacts

Century Boulevard
Century City
7441

Canal Walk Shopping Centre Complaints & Reviews

Game Canal Walk - Century Citydrone quadcopter - bought new - half the items missing in box

I went to Game Canal Walk, spent R600 on a SHOX Quadcopter. That was just before closing time. The quadcopter was the last one on the shelf and also had the extra security tag on wrapped around the box. One expects that when you purchasing items from Game and its in a box and has the security tag on it, that is is brand new and unused. When my son opened it, only the quadcopter and remote was in the box. You could see that the quadcopter was used and fallen before. The following items were also missing from the box:
1. Extra propellars
2. Battery pack
3. USB charger
4. Blade protectors
5. Cellphone mount

Clearly they had this item returned before and trying to sell second hand items as new. This is completely unacceptable.
I phoned Game and the answer was, this should never happen. I was offered a refund for the item but I drove out especially to get the item, now I must drive again to return the item. No other mention of compensation for Game's fault.in my opinion, Game should provide a brand new quadcopter and can give the second hand one free as spare as that's all its worth to compensate for my time and fuel wasted.

drone quadcopter - bought new - half the items missing in box
drone quadcopter - bought new - half the items missing in box
drone quadcopter - bought new - half the items missing in box

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    Canal Walk Shopping CentreToilets are in a terrible state

    It is shocking that the toilets of such a world famous shopping center are so poorly maintained. I go to Canal Walk very often and at any given time the toilets are in a terrible state. There is always urine on the seats, toilet paper on the floors, taps dont all always work, dispensers out of soap and roller towel and the baby changing facilities leaves tons to be desired. One would think that in a supposed upmarket mall such as this, hygiene would be a priority especially since most customers spend entire days there and will use the toilets quite often. It seems that nobody cares or perhaps nobody takes the time to report things. The other day I went into the ladies and while washing my hands noticed that one of the other taps wouldnt close. It was obviously needing repair as the water was gushing out and waste is an offence. I told a cleaner who happened to be coming in at the time and she looked at em as if I was mad and said it had been that way all week. That is disgusting and shocking! Imagine how much water was wasted. Something seriously needs to be done as tourists visit here and what must they think of our country when encountering these type of facilities.

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