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FashionNova / terrible customer service, do not return they will keep your money

Ballwin, MO, United States
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So i used to love ordering from this website but recently i ordered a few things and they did not fit (And one of the items which was a chain came broken) so i decided to return them and exchange them for something else, i had to pay 20 dollars to ship it back, i didn't hear from them for a week and i called ups and they told me my package was deleviered and signed for so now they have my products/ money and i have sent them at least 20 emails and have gotten no response, and they're "customer service phone number" is complete ### cause no one ever answers, i just want my money back asap, if i don't hear back after this post i will be reporting them! Below is my return receipt and the last email they sent.

FashionNova
FashionNova
FashionNova

Lu
May 4, 2017

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