Latest Reviews and Complaints
Fashion Nova Complaints Page 86 of 86
very low quality
I received my package several days ago and was super excited until I actually opened it! Clothing looked nothing like pictures on their website and everything was made from very chap and low quality material. Two dresses were extremely small and did not fit at all. Contacting with FashionNova customer support got me nowhere and all I was offered was a store credit!
They actually said that I have to ship everything back (and pay for the return shipping) and will get a credit! They said that they don't do refunds! Where's the logic? I don't see any.
My advice is to stay far away from FashionNova. Not the best place to shop.
Replied
this is just ridiculous!!
I have ordered several items from www.fashionnova.com over a month ago I have yet to receive my items! When I contacted them they said that my order was shipped a long time ago. They gave me a tracking number and it still said "processing"! When I asked for a refund they stopped replying to my messages and they are still ignoring me! I called from another number and they finally picked up, but when I told them who I was, they promised to call back and disconnected! I guess they decided to keep my money and my products.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
stole my credit card information!
I've ordered from this website a couple of times, but was absolutely disappointed and decided not to order anything again. But then they stole my credit card information and someone bought several things from FashionNovawas and paid with my card! I called them numerous times, but they never picked up the phone. I also tried to email them, but received no...
Read full complaint and 4 commentsnever received items
I've ordered some products from FashionNova about three weeks ago and two days later my tracking information stopped updating. I have never had a problem with receiving my items until now. I tried to contact them many time but there was no response. I have no idea where my things are or will they ever be delivered. In my opinion this is not a reputable company so I suggest not ordering from them. I doubt that I will ever get anything, but I will make sure to tell everyone about these scam artists.
I haven't received full order
I ordered shorts, shoes, handbag and sunglasses from the website www.fashionova.com. I got only the cheapest things – shoes and shorts. I sent multiple emails to the seller and asked about other things, but he simply stopped to communicate with me. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.
Read full complaint and 79 commentsLooking to contact Fashion Nova? Dial 1-800-866-0286 or +1 800-222-1811 to connect with their customer support team. Reach out today for assistance with your fashion needs.
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