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Empire Today / installation of flooring

1 Annandale, VA, United States

Scheduled an installation for Nov 28th. They never called or gave a window. I called multiple times to check. Installer just shows up late afternoon, starts laying strips of racks then says he cant finish job, its late. Leaves with tacks everywhere. They came 12/22 but had to leave because they "had no glue". Said they'd come today at 8am. Never showed. I've now had to adjust my schedule 3 times. I called customer service earlier and the lady informed me they aren't coming.

Empire Today
Empire Today

Dec 24, 2018

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