Menu
Home Home & Garden Empire Today Customer service contacts
Empire Today company logo
Empire Today
customer service contacts

Empire Today
customer service contacts

Learn how the rating is calculated

729 complaints
593 resolved 136 unresolved
File a complaint Table of contents
Claimed
This account has been claimed by Empire Today customer service / representatives through our verification process.
Click here to get notifications about new complaints of Empire Today. We promise not to send you any unrelated messages
Share
ComplaintsProfile
ADVERTISIMENT

Empire Today headquarters

333 Northwest Avenue
Illinois, Melrose Park 60164
United States

Empire Today phone number

+1 800 588 2300
(Customer Service)
Customer Service
22 26

What is Empire Today’s email addresses?

Empire Today’s support and contact email addresses are [email protected], [email protected]

Empire Today website

What category is Empire Today related to?

Empire Today is related to the Home & Garden category.

What are the social media accounts of Empire Today?

What is Empire Today's Facebook?
Connect with Empire Today via Facebook at Empire Today
What is Empire Today's YouTube?
Like, share & subscribe to Empire Today on YouTube at Empire Today
What is Empire Today's Instagram?
Check out Empire Today's Instagram pictures and videos at Empire Today
What is Empire Today's LinkedIn?
See Empire Today's portfolio on LinkedIn at Empire Today
ADVERTISIMENT

Empire Today information: contacts, address, founders, CEO, services, and products

Empire Today is a multinational company founded on 1959 by Seymour Cohen with its headquarters located at Northlake, Illinois United States.. Empire Today deals in the Home Improvement industry and offers products such as Carpet, Hardwood Flooring, Laminate Flooring, Ceramic Flooring, Vinyl Flooring, Window Treatments, Area Rugs

Expand Collapse all
Who is the founders of Empire Today?

Empire Today was founded in Seymour Cohen.

When was Empire Today founded?

Empire Today was founded in 1959.

What industry does Empire Today compete in?

Empire Today competes in Home Improvement industry.

How to write a complaint about Empire Today?

To write a complaint about Empire Today and get an answer from the officials of Empire Today, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Empire Today can be filed via the specific Empire Today complaint section.

Overview of Empire Today complaint handling

729 Empire Today reviews first appeared on Complaints Board on Nov 8, 2006. The latest review Advertising was posted on Aug 1, 2022. The latest complaint Laminate floor instations was resolved on Jun 30, 2022. Empire Today has an average consumer rating of 4 stars from 729 reviews. Empire Today has resolved 593 complaints.

Is ComplaintsBoard.com associated with Empire Today?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Empire Today Customer Service. Initial Empire Today complaints should be directed to their team directly. You can find contact details for Empire Today above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Empire Today. Discuss the issues you have had with Empire Today and work with their customer service team to find a resolution.

ADVERTISIMENT

Latest Empire Today’s complaints

N
12:46 pm EDT
Replied
Empire Today has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Empire Today - Advertising

They try to pretend all the info is posted on their site. They also claim they need to do a better job training their sales people. They really just make a bunch of excuses for deceptive advertising practices. It started with a sale and scheduling a free estimate. They come out and show some samples and punch up a quote. I ask about the installation...

View 0 more photos
Read full review of Empire Today
F
6:56 pm EDT
Replied
Empire Today has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Empire Today - Carpet installation

This company only installs flooring. They charged me 1,800 to carpet a room. I had to hire someone to be at my house to oversee the installation, they delivered the carpet first and then the installer was supposed to install it. Remember, all they do is flooring and somehow they delivered the wrong materials. They where also supposed to remove the old floor...

View 0 more photos
Read full review of Empire Today
T
2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replied
Empire Today has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Empire Today - Loss of use on home

Empire sent one guy to install three rooms of carpet. He was unable to move furniture without my help. I'm a 75 year old Vet. We hired them to install carpet, but they did not have only one guy. I had to. Help him move rug off drive due to rain. I requested $250 for my labor, which the installer agreed to. Empire still refused to honor the agreement. Avoid this company at all cost.

Read full review of Empire Today
ADVERTISIMENT
See all complaints