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Direct TV / charge to repair new equipment

1 United States Review updated:

What a joke, My TV looses the signal about every 10 minutes since the installation and they want to charge me to look at it. The system is about 5 mounths old and had never worked right. The coustomer service is just terrible! The had a rate increase after 5 months of service that they just passed along. I made a big mistake with this company and can wait to cancel at the end of the contract!

Do yourself a favor and use another company!

Er
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Comments

  • Ta
      18th of Jan, 2010
    0 Votes

    I have the same issues, and they charge the "repair" fee, or pay $400 to cancel contract. Nevermind that my service hasn't worked for 2 days. Ironically I had the same 5 month increase...I hate this company, and if it was not for the n.f.l ticket, I would not be with them. Awful service!!!

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