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Consumers Energy / the person at consumer power I contacted was rude, patronizing and distinctly unhelpful

1 Bloomfield Hills, MI, United States

i live alone and my bill usually runs between 150 and 225. this month is 306. when icalled to enquire, he took out weather chart and told me it was too cold for the billing period which started in the middle of november and ended dec 13. i simply requested him if he canget my meter checked i assured him that i will pay the bill, but i need someone to check my meter he refused and said it was not possible.
as a bill paying customer, i am entitled to get my meter checked. that is not too much to ask
my address is 3830 crest lake dr bloom field hills mi 48304

Jan 9, 2019

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