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Chase Card Service / continual, harassing phone calls

1 United States Review updated:

I am sending a complaint on behalf of my father. He has been receiving harassing phone calls from Chase Card Service. The name the representative gave is Mike Whaley. The numbers that show up on my father's phone are [protected], as well as [protected]. This representative calls as many as five times in a row only to hang up. The calls are everyday. My father has already asked this man to stop calling but to no avail. Please help!

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Comments

  • Br
      22nd of Jul, 2008
    0 Votes

    I liv with my fiance and get the same calls. Every day. He works long days-messe up hours. So he is rarely home during the time period in which they call. They also call from 210-586-0050. He has told them before that he cannot afford to pay this past bill. While we understand that he does owe them, tehre is nothing we can currently do about it. We have both asked them time and time again not to call, or at least not to cal as much. I recently started keeping a log of their calling. And I would also like to state that if i ask for name, or to speak to a supervisor, they hang up, only to call back shortlytherafter.

    7-19-08

    8:06 am
    8:48am
    9:52 am
    11:39am
    12:06 pm

    7-21-08

    8:12 am
    10:38 am
    11:56 am
    1:26 pm
    2:26 pm
    3:32 pm
    3:39 pm
    3:44 pm

    7-22-08

    8:05 am
    8:36 am
    10:14 am
    12:06 pm
    2:01 pm
    3:00pm
    7:11 pm
    7:40 pm

    Isn't this harassment?

  • Je
      3rd of Sep, 2008
    0 Votes

    Yeah, I experienced the same dilemma of 4-5 phone calls per day from Chase. Even if I told them at 8am my situation had not changed, they would call me several more times that day to "see if anything had changed." Perhaps I should look into suing them for harassment, but I finally filed for bankruptcy and ended the calls.

  • Sa
      23rd of Sep, 2008
    0 Votes

    I GET THE SAME THING AND FINALLY CALLED THE POLICE. I WAS TOLD THEY CAN CALL AS MANY TIMES AS THEY LIKE BETWEEN THE HOURS OF 8 AM AND 9 PM AS LONG AS THEY ARE NOT SOLICITING. LEGALLY. EVEN IF YOU TAKE A MESSAGE THEY JUST CALL 20 MINUTES LATER AND THEY DON'T CARE IF YOU ARE UPSET OR NOT. IT IS LEGAL HARASSMENT AND NOT RIGHT. BUT WHAT TO DO ? ASIDE FROM PAYING MY KIDS BILL WHICH THEY NOR I CAN RIGHT NOW.

  • An
      24th of Jan, 2009
    0 Votes

    Chase calls us constantly as well. We are in a terrible financial spotdue to the economy. We have repeatedly told them this. This morning, the minute the clock struck 8am, I heard the cell phone ringing. It then rang again at about 8:26am. It seems like they have an autodialer set up to dial every 20-30minutes. I heard that if you ask them not to call anymore that they can only call every three days. I suggest you tell them that the person they are looking for is no longer at the number, ask them to stop calling, and give them a "new" number to call to reach the person. I think the next time they call, I will give them the number to the local jail.

  • Ch
      13th of Aug, 2009
    0 Votes
    Chase Card Service - Increased minimum monthly payment from 2-5% of principal balance due to low APR
    Chase Card Services
    Georgia
    United States

    It appears Chase has targeted credit card holders that have a low APR of 3.99-4.99) to increase their minimum payment amount from 2% to 5% of Principal balance. This is I am sure is totally unexpected to a lot of consumers and appears their motive is to cause people to default in making their minimum payment so they can then charge them penalties and increase their rate. What a ripoff?What a violation of trust when consumers were enticed to use the checks they send out that promote low apr for the balance of the loan and then make such a dramatic change. I hope this becomes a matter of investigation by the State's Attorney Generals' office or a lawsuit.

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