I have been a Customer of Chase Home Finance for 3 years now. They Purchased my loan from New Century Mortgage after my 1st year in my home. Every payment I have sent in has been mailed 2 weeks before they were due, and every one has been held 20+ days before they even attempt to deposit them. This has made every payment LATE, so they can charge more interest and more late fees. THIS IS NOT FAIR! It’s not my fault they can’t process my payments on time. Today I received a FORECLOSURE LETTER! And I also received my check dated [protected] for my September payment that they held until 10-22-2007. Are these people Crazy? I have been given over 11 phone numbers to use to contact people that only have Voice-Mail, and NEVER return my calls. Not even the Foreclosure Department has returned my calls. I guess they need a write-off or something, maybe that’s why they are determined to take this house back. Anyone with information on Chase Home Finance please contact me @ [protected]@msn.com. I am starting a Class-Action Lawsuit starting TODAY!
This has ruined my credit due to them not posting my payments as they should, and I have had to Stop-Payment on my last 2 house payments because they are still floating around somewhere. They say they have not been received. They want me to pay it over the phone, except now they want all past-due payments "That they have screwed up" plus another $1500 in attorney fees, plus another $1700 in more BS Charges.
After contacting the Better Business Bureau, they gave me this web-page to post for everyone that can't find the information.
This is Mr. Jonathan E. Copeland
We are getting organized now, and putting all out stories in one place. It is all being placed on Facebook for the entire world to see.
If you would like to have your personal story added to the Blog for review by Senators & Congresmen, please add yourself as a friend and send me your story via email to: [email protected]
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Diane Nelson with "Justice Watch 09" is onboard with us, and at the U.S. Capitol as I type this.
The Facebook page can be found here:
Jonathan E. Copeland
The complaint has been investigated and resolved to the customer’s satisfaction.