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Bank of America

Bank of America review: cheating customer on $100 promotion 6

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4:03 pm EST
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Bank of America is CHEATING customer on its current promotion of $100 bonus.

I did whatever it required; opened with $500 minimum, used check card one time, opened for 30 days. But their Vice President of Deposit Sales and Marketing, Paul R. Seddon wrote and refused to honor the promise based on a nonsense excuse of ..."the promotional incentive was declined as the account did not meet the funding requirement"...even after 5 e-mails to walk them through the promotion requirement.

Check out the promo page for proof http://www.bankofamerica.com/promos/jump/uspsmovers/index.cfm

I was surprised to see "bigger" bank, like Bank of America, acts as cheaty as "smaller" bank such as TC*Bank that is offering $50 bonus.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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6 comments
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Nahidsha
, US
Jun 18, 2019 5:58 am EDT

Me and my husband we both opened bank accounts in Bank of America 4 months ago. We deposited sufficient funds as well. And after 2 months I get an email insufficient funds. No letter no phone call. When I called the customer service they said it's a business decision and they don't know the reason and have mailed our deposited amounts to our home.

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Don Makaveli
, US
Feb 11, 2019 1:12 pm EST

Bank of America is a s*** bank I had my account for 4 years in good standing never had any issue until now they just send a letter that my account is gonna be restricted and completely closed in 30 days no reasons given and should check with other financial institution.Basically they dont want me as a customer F ''' u too bofa

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Kelley Hughes
, US
Feb 11, 2019 4:45 pm EST

The customer service is was terrible, all the representatives were rude and very unhelpful.

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Chantal Baatin
, US
Feb 11, 2019 7:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

I would like to file a complaint against the manager of tha branch and one of the employee, a woman, I don't know her name. I have been a Bank of America customer for a long time and there they always find something wrong about my deposits. It's unbelievable and I heard other customers telling them the same thing

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Elder tablas
, US
Jan 05, 2019 8:35 am EST

Am here at the bank, there are about 50 persons in line, and there are only 2 windows opened, I see some of the employees just walking around instead of opening a third window.

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Finess1979
, US
Dec 11, 2018 4:50 pm EST

Closed my account due to my car was broken into called spoke with some guy asked me to get police report and I did but he call back and said its nothing he can do I need this off me and me out of Chex systems for someone violating me. Wow please help this all I ask I'm not asking for no money.