SUBMIT A COMPLAINT

AT&T & Samsung Infuse / warranty

TX, United States Review updated:

AT&T & Samsung Infuse.
You can both take this to the bank.

I Sam Lindsey will never ever pay for any produce or services from either AT&T or Samsung.

I renewed my contract with AT&T and switched from a Palm to the Samsung.
I was happy with the Samsung until it stopped charging.
After taking it to the AT&T service center, I was told there was something wrong with the phone and it was replaced.
This past week it started doing THE SAME THING !
I again took it to AT&T and told them it was doing THE SAME THING.
After checking it out, AT&T had the balls to tell me there was a small piece of corrosion where the phone plug was and IT WAS NOT COVERED UNDER THE WAREANTY and if I wanted to use my insurance, it would be $135 and they would mail me a phone.

You both can take your phones and service and stick them where the sun does not shine (that is if you can figure that out).

Sa
Sort by: UpDate | Rating

Comments

  • Sa
      20th of Mar, 2012

    Hello,

    Samsung would like to invite you to contact us to talk about your concerns. If you send us your name, phone number, phone IMEI, and email address to [protected]@sta.samsung.com, we will contact you to see how we can help.

    Sincerely,
    @SamsungCarla
    Samsung Support

    0 Votes

Post your comment