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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 1 2
+1 800 901 9878(Wireless GoPhone) 0 1
+1 800 288 2020(Digital TV/Internet) 27 22
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
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AT&T Complaints & Reviews

AT&T Long Distance / They won't let me shut it off!

I called At&T to disconnect my long distance service (as my teenage stepdaughter was making many calls out-of-state- $80.35 worth in June.) I first spoke with Jack, who stated he could not disconnect this service but could block my long distance for $13. He transferred me to a young lady...

AT&T Internet Equipment Rebate / Rebates never issued - just promised

Signed up for phone and high speed internet service 01/02/07. Mailed in rebate for the modem within days. Was billed for modem on first statement. Two months later I was billed for the modem again. Contacted AT&T. Error supposedly corrected and file marked so my next statement would...

At&t & Dish Network / Free dish that is not free

I signet up for AT&T phone service, internet and free dish. The quote I was given for my total bill was $121.00 a month. However my bills are over &250.00 a month. I never received free dish. First Dish bill $167.00 dollars a month and att / dish refuses to fix the bill. My second dish...

AT&T DSL Equipment Rebate / Rebate offer is a rip off!

Jo
Joe
AT&T High Speed DSL Equipment Rebate SCAM - Holland, Mich. Back in February 2007, I signed up for AT&T's High Speed DSL in answer to a promotion you were running. The deal was that you paid up front for the equipment and you would receive a rebate in the form of a $50 cash card or...

AT&T / Switching carriers problem!

On or about April 11, I contacted AT&T long distance with a question about my bill, at which time their representative encouraged me to switch my local phone service to AT&T as well. He stated that the cost would be less than $25 per month and no mention was made of any other charge...

BCS Wireless / AT&T wireless / Deceptive business practices!

In February of 2005, I received a promotional letter from "AT&T Wireless" offering a free phone when signing up for new service. I called and was offered a choice of phones and service packages. Within the next couple of hours I received two phone calls from AT&T Wireless, one to confirm...

AT&T Yellowpages / Beware of this scam

Jn
DO NOT ADVERTISE WITH AT&T YELLOWPAGES! BEWARE OF SCAM. When deciding whether or not to purchase internet advertising service on yellowpages.com, I asked the sales representative how many calls per week I could expect to receive. The sales representative advised that I could expect to...

AT&T & Pacific Bell / Charges on absolute calling card

Just received a bill from AT&T that includes a charge of $135.12 for calls made on our absolute calling card. I have checked with AT&T if I still have an existing calling card and told me that there is none. The calling card that I had under Pacific Bell is no longer good and i...

AT&T / DSL rebate is a rip off!

I sent out the rebate right after i received the item in a post office. Since I haven't received anything, I both checked the internet and called the rebate center. The agent is nice but she told me that it's expired. On my packing slip's rebate instruction, it never...

AT&T Worldnet / Poor customer service

I have had this account with att for 6-7 years. I usually pay for one year at the time as it is only 10.00 per month. In effect i usually have a credit balance. I do not actually use their dial up service, i have roadrunner. Because i wanted to keep the email addresses and use their web...

AT&T Modem Rebate / Disrespectful customer service!

I submitted a rebate request for my modem on February 13, 2007. When I checked on it at the end of March the AT&T agent said the check for $50.00 would be mailed on April 27, 2007. When I called yesterday I was treated with abuse by the rebate center and I asked to speak to a supervisor...

AT&T Home Telephone Service / Poor customer service

Ever since SBC merged and became AT&T, I haven't been able to access my home phone bill detail over the phone. A recording answers the call and then in a most helpful sounding voice offers to direct my call. The problem here is: the voice wants me to speak, instead of choosing from...

AT&T / Completely frustrated from AT&T

I am writing in hopes that someone can help or point me in a direction that will help me find resolution. Thank you in advance. The details are listed below. On 1/16/07 at approx. 9am I called AT&T to inquire about calling plans offered to china. I was offered the Asia Saver feature which would...

AT&T Yellow Pages / Accidental overpayment

Va
A copy of Email to: AT&T Smart Yellow Pages PO Box 989046 West Sacramento, CA 95798-9046 On December 5th I made a mistake in online bill payment to AT&T. Instead of the normal $42.00, I accidentally left out the decimal point, and AT&T deducted $4200.00 from my account. (Account #...

AT&T / Cingular Wireless / I am being stonewalled!

Va
AT&T is charging us over $1000 because they lied to my husband about their coverage and changed his plan with out our consent.In 2002,(yes I have been dealing with this for 4 years now!!)my husband was in the Marines. He was transferred from CA to TX. He was told but AT&T, that he did not...

AT&T Long Distance Usa / Outsourcing their customer service

Va
I am outraged that AT&T seems to have outsourced their customer service. I just tried to get some questions answered by calling their 800 number. In the past, I was always pleased to speak with a cordial, English speaking representative. Today, however, I got a non-native English speaker. I...

AT&T / Bad service and bogus charges

Va
When I complained to AT&T about a bad connection with my phone service (lot's of static), they said that they would "check on it" and that they would "get back to me," but they never did get back to me. To add insult--and shock--to injury, my next bill was up by $58...

AT&T Long Distance Usa / Unfair billing practices!

Va
AT&T assigned a bad number to my new home. The number was blocked by MCI for outstanding debts in past years. AT&T said that they would give me a new number, but I would still have to pay the bill for the bad number. I paid $106. 3 weeks later I received another bill for $53 on the bad number...

AT&T - Yahoo Dsl Billing And Technical Issues / Doing nothing but collecting revenue from its customers

I would like to file a formal complaint about billing practices against American Telephone and Telegraph. The particular account is for Internet provider service bundled to my phone service, my account number is 650-969-3844-040-1. Service contact numbers are 1-877-722-3755 for Internet...

AT&T / Horrible service attitude

Mi
I had this cell plan for two years ago. At the time of initial signing on, it was not explained very clear to me that the minutes for my two phone numbers could not be used interchangeably. I was under the assumption that the minutes could be shared between the two lines under my name. In...

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