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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 1 8
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 27 33
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
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AT&T Complaints & Reviews

AT&T / Never received rebate!

I ordered AT&T's high speed internet as part of a package on 8/31/07. As soon as I received my equipment I connected it and returned my rebate card with the sticker attached exactly as instructed. This was approximately September 7th. I began checking the status of the rebate in...

AT&T Business Line / Billing issues!

I own a company that uses AT&T business line services, from the conception of the company until now I have made every payment on time and usually a few weeks before it is physically due. I have not received a bill from AT&T since the beginning of January when I paid them yet another $150...

AT&T / Terrible company!

Va
For several months we have gotten the enhanced services on our phone bill. We have questioned it, and asked that it be removed from our bill. but it has fallen on deaf ears. we never signed up this. my father spent 27 minutes on the phone last month with at@t to no avail. Also they are...

AT&T DSL / SERVICE SUCKS!

Ch
Well i was supposed to have what you call dry loop dsl service, which is just dsl no voice, about 4 weeks ago. Their coustomer service is so slow and nobody acts like they really want to help you. the techs kept saying that they went to my hose and nobody was there when i had people...

AT&T / Sbc / Call to India - $7.00/Minute

When I joined with AT&T, they told me the rates to call to India, which was less than $0.40/minute. We made some calls and when the bill came, the rate was $7.00/minute. The same day I called the customer service and complained. The guy who was answering the phone, assured me that the...

AT&T / AT&T-Will not honor agreement

I am writing to inform others of how bad AT&T has treated me as a customer. I will start at the beginning. I use AT&T phone service but previously got my internet service from the local cable provider. Although I was on the “Do not call” list, I received approximately 8 calls from AT&T sale...

AT^T Hignt Speed Internet / promised rebate $50.0050.o9

ordered HSI late August 07, paid on my bill of 9/0l/07. Sent in documentation and have not received the $50.00 rebate.+ I have spent many hours on the phone and also attempted on serveral occasions to call l-877-258-1447, they in turn had me call 1-800-453-7638 and they told me to call...

AT&T / Yellowpages & Internet Advertising

For those of you who have entered into any agreements with Bell South / AT & T for advertising or web site services, I feel your pain. Ever feel like you made a huge mistake? So do I. We entered into an agreement for yellow pages ads and website design. Not only did the yellow page...

AT & T / Phone service plans!

I have been a customer of AT & T since 2005 in the area in which I live now. Previously I was with AT & T in another area so in other words I have been with them for awhile. I called the other day to get my phone service transfer to our new address with is just a transfer of service. I...

AT&T / AT&T service sucks! Billing me for cancellation when I am within my 30 days to switch.

Va
Just got a bill from at&t where they are billing me for cancellation of service. I got line from at&t on 12/21/07 and switched to verizon on 1/17/08 therefore i am within my 30 days. The customer service said they dont know if i am within my 30 days, i have to call another number(1866-9014965) on monday to...

AT&T / Billing rip-off

Va
We made a payment to Cingular just as or before they changed over to At&t. They said it did not go through and could not give confirmation. We tried again with a different credit card and received confirmation. They then took $166.99 from both accounts and only credited our account with...

AT&T Advertising And Publishing / Automatic renewal of contract

Va
At&T renewed my advertising after I told their sales rep that I no longer wanted their service. They told me I had to cancel in form of a certified letter.

AT&T Wireless Store / Rude customer service in store!

I went into the AT&T Wireless store to have a simple question answered. I was "greeted" by one of the customer service people standing behind a desk, a middle aged man whose name was "Amir" (though I cannot recall his last name.) His greeting was unfriendly; he sounded as if he wa...

AT&T Yellowpages / Unfair treatment!

St
I started advertising with Bellsouth Yellowpages a few years ago. Last year they were absorbed by AT&T. In March, I was contacted about renewing my advertising and increasing my internet exposure with more of their products. I had no increase in business for the previous year, but thought...

AT&T / Unauthorized charges!

To anyone who has a choice of telephone company, please... DO NOT use AT&T. All that a person needs is your social security number to get a telephone through you. A family member took my social security and got a phone and did not pay the bill. I was 13 at the time and had no clue. I...

Cingular / AT&T / Bogus data transfer charges!

I recently went to Cabo San Lucas as I do several times per year, when I returned I received my bill from Cingular-now AT & T where there were charges in the amount exceeding 5,900.00 dollars for DATA Transfers. I did NOT ever commit to data transfers while in Mexico and have sent several...

AT&T / Terrible experience!

Va
What can a person do when when your ripped off by the largest company in the world? They own our phones, conversations, privacy 'what privacy' they decide what e-mails go through and what web pages will open. I am down at the bottom of the worst, had a chance for coming in to a...

AT&T / AT&T is the worst company!

Va
My mother is a senior citizen and does not live with me. I do, however, pay her phone bills and have them sent directly to me. Every year she needs to fill out a form that results in a discount for her. This year she had filled out the form incorrectly and by the time I rec'd it back...

AT&T / Wont let me out of a contract

I had Cingular for a couple of years and now tht it's AT&T I don't coverage in my area with the exception of in my home and at my job. Neither place do I need a cell phone. I know for a fact (AT&T) actually told me them selves that they don't have the same contracts that...

AT&T Phone And Internet / repair and irresponcibility

Ch
I have been fighting with the AT&T people for two months to get my phone and internet service fixed. No dial tone, static on the line and no one will help me but to give lip service and broken promises that the problem will be fixxed. Three times they said they turned over a work order to...

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