Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
At&t Logo

At&t Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 6 13
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 33 43
Work days:
Mon12:00 AM - 12:00 AM
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

At&t Complaints & Reviews

AT&T / Long Distance / billing errors

30+ year 'veteran' of AT&T/SBC/Illinois Bell as customer. Was on calling plan for local, longdistance, grandfathered, added AT&T Internet (via SBCGlobal before buyout) Router problems, went to use Dial Up to resolve issues, Dial up number was given by AT&T Rep to use. Got notice...

AT&T Wireless / refusal to apply promised credit

I was considering buying an iPhone 3G and when I ran into some unclear information on their website about eligibility, I called to clarify. What happened next was five/six conversations over the next few days, whereby several AT&T care reps provided conflicting information relating to...

AT&T / horrible email account service

I dealt with months of "ERROR CODE 5" for my email account. This means no access for a PAID account since May, 2008. I just closed the account end of July with assurance from 2nd tier AT&T techs that I can transfer every file and email to another account (which is free). I am still trying...

AT&T Wireless / bad business practice

My phone has been giving me trouble since I've been with AT&T and the service is horrible. I first went into a store to "purchase" another phone. I wanted a refurb but the store clerk said I would have to go online for that. I went online and there the option to buy another phone kept...

AT&T / uverse equipment returns

Disconnected our U-verse account 0n May 26, AT&T required to send boxes for the return of receivers and gateway but these boxes were not received until late July. The equipment was sent via UPS with tracking number on July 26. Received a bill for missing euipment for a total of $648. Have...

AT&T DSL / at&t service rep lied and lied again

I just signed up over the phone for dsl on Friday. My friends have it for about $24 a month. Justin, the At&t rep, said it would be $35/mo. I questioned him on it because it was higher than expected. He said that was the price. I asked about discounts. He said I would be getting a $200...

AT&T / at&t cannot correct their own incorrect billing

Since I moved and started new phone and internet services, I have been billed incorrectly every single month from AT&T. They incorrectly added someone else's account to my bill, and every month, my husband and I make multiple phone calls, waste lots of time on hold and being...

AT&T / extra charges

I checked with at&t a year ago, when I began to get everything together to open a new business. They quoted pricing for a business phone. I could get a 1 year contract (because of not knowing how successful this venture would be), rather than a 3 year contract. Then at the end of that...

AT&T / bait & switch international rates

On 3/27/08 I ordered a land line from AT&T and agreed to pay a monthly fee of $5.00 for their International Calling Plan/Long Distance Plan. The rate to call Trinidad and Tobago on this plan is .34 cents. On or around April 7th 2008 I attempted to place a long distance all and got a...

AT&T / etech

some putz from ETECH claims to be from AT&T ... and he knows I have DSL and wanted to GIVE ME faster DSL service ... I told him I am not interested he keeps talking I tell him if AT&T wants to give me something they can put it in writing ... he continue to claim he was FROM AT&T ... ...

AT&T / at&t provides the worst service ever

I am done dealing with AT&T and their horrible service. They are a scam as far as I'm concerned. We had AT&T landline and DSL service in our old house so when we moved I mistakenly thought it would be easiest to continue with them. Boy was that a huge mistake! I should have remembered...

Rogers At&t / 9 months later I'm still being billed bogus charges

I had service activated in July of 2007 when I moved into my new apartment for wireless internet & telephone connection. I moved in December 2007 and called Rogers with 2 months notice that I would need to cancel my service. I was given instruction to return the equipment that I had (a...

AT&T / at&t contract violation and overcharge

I moved to a new address last month and asked ATT to transfer my phone number to my new address. After moving, ATT claimed they had to give me a temporary number and proceeded to charge me for it and then charge me for CHANGING the temporary number to my old existing number. I'm not...

ATT / charged me 5x the amount

I've been using ATT bundled local and long distance for over two years at a fixed monthly rate. I work from home so I use the phone A LOT. Well ATT got bought and became the NEW ATT. Long story short they killed my bundle charged me 10 cents minute for long distance AND sent me a local...

AT&T / bundle scams

I sent this as a comment on some elses complaint but though the rest of you might like a fill in on this info as well... Welcome to the NEW AT&T!!! You see, a lot of customers have or had bundles thru ole reliable Bellsouth that gave them a lot more discounts than anything that is available...

AT&T / credit scams

Of course...I agree...call ATT so that you can get as much of a runaround as any human being can possibly bare to stand but the best advise is to always...ALWAYS request to speak to a supervisor ON THE SPOT. Make sure you get the full name of anyone you speak to from the moment they get on...

AT&T / lies from at&t

OMG so I am totally getting the run around from AT&T about my refund status. I just got cellphone service with them on 7/14/08. I choose to get 2 Blackberry Pearls from them. The order total came to $175.18. They told me my phones would be here by 7/17/08. 7/17/07 arrives any I am really...

AT&T U - Verse / unknown credit

I applied for AT-T U-verse service twice in a 2 month period. Despite a good-very good credit rating from all 3 credit bureau's, having a mortgage, credit cards, and a cell phone through AT&T for years, I was denied on the grounds of my credit worthiness. The website then gave me an...

AT&T / customer service stinks

My phone service and DSL internet through AT&T keep getting disconnected for no reason. This is now the second time it has happened in 2 weeks. Each time, AT&T told me they would restore my phone service within 24 HOURS. How ridiculous is that? I have no phone service and no one seems to...

AT&T Wireless/Blackberry Curve / warranty

I purchased a Blackberry Curve at an AT&T store in Santa Rosa, CA in January 2008. In May, within the warranty period, I was plugging in the charging cable (carefully as always) and it didn't feel right. I looked in the charging port and noticed a couple of the connecting pin...

Contact Us

Reply to