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1.6 14 Complaints
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MES Solutions Complaints 14

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9:08 pm EDT

MES Solutions Dishonest ime provider

I had an IME exam. The provider had asked me too do a few things. Such as touch my toes with my fingertips. Although i was told not too do anything that would cause pain, however i didnt want too over exaggerate my pain. So i did my best. In the process of me trying too touch my toes, the sharp shooting pain in my back made it impossible and i started too bawl my eyes out like a baby. For one; the provider acted like nothing happened. Just kept taking down his notes. For two; he failed too mention that in his report. He stayed I did not show any sort of pain. Third thing; He reviewed my “ medical

records” that were only a month. In his report, he made false statements about my “history”. And re worded what my drs said. Too make it seem like i had no workplace injury. I have my after visit summary's from each drs appointment. They do not match the IME report. My major symptom was tension headaches. The IME provider is an Orthopedic Surgeon, not a neurologist. The provider stated that in his report as well.

Desired outcome: The IME report should be taken back by the provider & fixed. He should put the truth in there.

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2:20 pm EDT
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LNI sent me to Federal Way WA office for an Impairment rating. The Doctor I saw blatently lied about the exam. I have proof because I brought a witness into the exam. The Doctor stated she performed certain things that she did not and the ones she did do, she lied about me being able to do them with out pain. I can't stand long, sit long, walk far, use a...

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6:39 am EST
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MES Solutions Peer review

I requested an independent review at the beginning of October 2021. My deductible of $1500.00 had been met. And after exhausting all attempts to get somewhere with my health insurance provider after not finding anyone in their network of doctors to properly care for my needs; I couldn't get my doctor approved through my health insurance provider for out of network benefits. Before requesting the independent review I had been denied three times by my health insurance. They deemed my surgery was "experimental/investigational". I requested in writing like I was informed to do so by a customer service representative as well as sent a packet of information along with the request for an external examination to the insurance headquarters of my health insurance to Los Angles, CA and Atlanta, GA like I was told to do so. Three months after the request and in this new year of 2022 when my deductible has reset; I get my denial letter from MES Solutions stating they upheld the denial decision of the insurance company that my surgery would be "investigational"! As I'm looking through their findings I see critical information not in their findings that was the sag way to everything to take place there after; that was in the information they had stated previously they received to do the review. I called MES Solutions and the representative said I had to speak with a nurse about my report. She put in a request for a nurse to call me and said one would call me shortly. Forty-eight minutes later I got a call from a blocked number and it was a nurse. The call lasted fifteen minutes before the nurse hung up on me. During the call I challenged her about the information in the report and what wasn't put in the report that was apart of one the doctors notes they had in their information. Some of my questions she stated was out of her scope so I said why can't I speak to a doctor then someone that can answer my questions since you guy's are medical professionals. You're saying the procedure is investigational; I feel like you should be able to tell me what is available and not refer me back to my insurance provider. I stated they provide insurance their not medical professionals like you guy's so you should be able to tell me what can be done. The nurse said she answered to the best she could and that I needed to call the number at the bottom of the report if I had any other problems with the report and she could provide the number if I didn't have it. I continued to hit her with questions and I did ask for the number but I guess I frustrated her because she hung up on me!

Looking into complaints online about MES Solutions; I come to the determination that a lot of major insurance carriers maybe not all but a lot of them use this peer review company. It makes you wonder how many thousands of Americans have lost out on much needed treatment do to the apparent "shady" practices of basically being paid off for a report that serves as a "get out of jail free" card for these multi million dollar insurance companies. And as claimants we are left to suffer without getting what the treatment we need to improve our quality of life daily! With all the advances in science and technology nowadays there is no reason why people have to suffer unnecessarily because of the insurance industry in "my personal" opinion is tightly regulated and scrutinized for their practices like they want to send you to this doctor and that doctor and still find a way to not approve coverage or it's not apart of your explanation of benefits.

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Is MES Solutions Legit?

MES Solutions earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds MES Solutions to be a trustworthy company. Although there's a 14% resolution rate for customer complaints, which deserves attention, MES Solutions is known for their high standards and safety. If you're thinking about dealing with MES Solutions, it's wise to check how they handle complaints.

Messolutions.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Messolutions.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While MES Solutions has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 14% of 14 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • MES Solutions protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to MES Solutions has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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6:32 pm EST
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I was working at sunrise senior living east meadow ny, I had a injury with 2 surgery on my left ankle since the last surgery I am being evicted unlawfully, treated by people, lawyers no good. Now I decided to the worker compensation board I didn't need lawyers now because too much stuff going on, someone switch my car policy, they was canceled my license...

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11:52 am EDT

MES Solutions aig workers comp

I hit my head sustaining two injuries at work. I was diagnosed with pcs and a year later spine herniations from spasms caused by inflammation at the sight of secondary injury to the neck.

There were literal days I could not walk.

I sincerely believe and know that mes finds the dirtiest 'doctors' to discredit folks who really need help to make a quick buck. it's disgusting but what choice do we have but to comply.
I hope a federal investigation is opened into this shady and harmful waste of way to make a few bucks.

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4:42 pm EDT

MES Solutions ime. independent medical exams

Doctors are being paid large amounts of money to examine people for work Comp claims. I will post a picture of the amount a Phd examiner gets paid.
It was sent to me on accident.
These doctors are being paid to lie. IMHO.
I spent hours in her office answering about a 1000 questions in three different tests. Then about 45 minutes talking with her about my issues. I don't feel these type of doctors are trustworthy.

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8:48 pm EDT

MES Solutions Medical exam

I went to a medical exam with a doctor for this company. I been dealing with this work injury for years. It was understood and accepted what the injury was from many doctors and claims managers. This doctor seen me for 10 minutes and managed to misrepresent years of reports and other doctors quotes. He was misleading and did not care what the facts were. His motivation was to reverse the decisions and diagnosis's of many doctors. Like I said he spent 10 minutes with me and did not look at any CT or MRI scans, nor did he request any. Very unprofessional and has caused me a lot of problems. Like I needed more. This will be overturned and I will get the surgeries I need but he has made it difficult because he cant be objective and truthful. He works part time for MES Solutions and nowhere else. He is 38 and apparently has had no other job. His name was Dr. Sean Kearney (Orthopedic Surgeon). It is scary to know there is a doctor out there willing to lie about someone's health for his own gain.

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Sifu
Uranus, US
Sep 03, 2021 6:52 pm EDT
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I have a similar complaint. But I filed a 7.5 m$ suit against WA state for utilizing these lying pos doctors and standing by it, and when i win or lose, wont matter, im coming for you crooks. I have a Full audio recording of the last IME from these crooks. Illegal or not, you attempting to take my life with your lies, has made me so that I AM willing to Die over the truth of this matter. Since you are clearly trying to use this interface as a way to collect info on your victims, Eat an alias email.

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4:50 pm EDT
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MES Solutions incorrect data

I sent a message to [protected]@toxicmoldregistry.org and it came back. I wanted to discuss going public with a complete paper trail how the information is manipulated. Does anyone know how to contact him. His post was may 17th 2012 under FounderPaul. I would be open to document my findings. Any suggestions on who to contact. I have spent 3 years putting this together.

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1:58 pm EDT
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MES Solutions Biased Decision Making

MES Solutions is a biased, inaccurate "peer review" oragnization. Money is obviously passing hands behind the scenes between insurance companies and MES. I have never experienced such blatant outright hypocripsy. Our daughter is in a shortterm residential treatment center. The treatment center is in CONTRACT with United Behavioral Health. Our daughter entered the treatment center due to very recent life threatening situations due to her mental health. Substance abuse is secondary to her Mental Health diagnosis. United Behavioral Health denied our coverage on two appeals due to "her substance abuse can and should be treated at an outpatient facility". She did not enter the residential facility due to her substance abuse - UBH knows that and has all of her records to support that information. After our second appeal and rejection, we were told that we could "do a last appeal to an independent peer review". We chose that option, believing that anyone that is unbiased and can read pertinent current & clinical history will no doubt overturn the biased ruling of UBS. So imagine our surprise when returning from a National Alliance Mental Illness - NAMI walk today to fight stigma, bias, and foster support of mental illness, we receive a letter from MES Solutions rejecting our claim. Two pieces of information in the letter they supplied are outright lies. One again incorrectly states the reason for our daughter's entrance into the facility as "substance abuse". The second infuriating statement quotes "the mother"( me) in an absolute lie. It quotes me of saying the actual opposite of somerthing I had said in medical records. MES Solutions never once reached out to "the mother" they are quoting in their letter.
There have been and continue to be SO many frustrating and heartbreaking things when dealing with Mental Illness. Watching a loved one suffer from a mental illness is difficult enough, but dealing with a system that not only discourages recovery but hinders it is absolutely unacceptable. If someone suffers from Diabetes or Heart Disease the facts become more difficult to argue for the insurance industry. With Mental Illness, there are all kinds of loopholes and slippery ways for the responsible parties to hide behind their responsibilities. A blood test or xray does not yet exist for mental illness - yet it is as real and potentially more dangerous than many illnesses. Our fight as with many people is an uphill battle but one we are detrmined to win. My anger and disgust for the ignorance and disregard of UBH and MES Solutions will not be for naught. Action and attention is the only thing that will get them to change their ways. Lawsuits and media attention. The "professionals" need to come out from hiding and accountability needs to take place. That is the only way change will happen. Please join me as I file much needed lawsuits against these companies and work on pressuring legislators to get laws changed. If they do not hear us in a language they can understand, their pockets, and their reputations, nothing will change.

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Chrys Cook
Aurora, US
Sep 29, 2014 10:51 am EDT
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Hello, I am in the process of appealing a decision made by UBH. My son was in necessary residential treatment for mental health issues. My employer's plan administrator sent the appeal to an "Independent Peer Review Organization", and I'm waiting for the decision. I read an interesting post here: /link removed/ An ex-employee wrote in 2012: "I worked at UBH as a person who approves mental health stays at facilities. They have red or green days and when it is a red day, that
means they are over the monthly budget and staff need to make denials for mental health care stays or threaten a denial of payment to someone already in care, in order to force a discharge of the patient. You might have the benefits but they sometimes make it hard to actually use the benefits on your plan. . . "

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11:29 am EDT
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MES Solutions DOL has Contract With MES Felons

Please view the evidence about MES I've posted at www.obamacontractswithfelons.blogspot.com

That is new evidence I'm adding to the many deadly patterns of organized corporate crimes I’ve submitted to Congress as seen at : www.obamasdeadlycrimes.blogspot.com

I urgently and desperately pray that you will have everyone you know e-mail the six addresses seen below and request that they immediately investigate the evidence presented by Barry Schmittou or you can mention the evidence links I will put at the end of this email. Please only send to the first email address once :

[protected]@mail.house.gov; marsha.[protected]@mail.house.gov; [protected]@judiciary-rep.senate.gov; [protected]@issaforcongress.com; oig.[protected]@usdoj.gov; [protected]@oig.dol.gov

If you have time please also call the Clarksville office and leave a message for Ms. Parker requesting that Mrs. Blackburn be told in person that you would like an immediate investigation and resolution. The number is [protected].

Identical evidence that proves every American is in great danger now is posted on the following two websites :
www.christianspleasehelp.blogspot.com
www.obamasdeadlycrimes.blogspot.com

Thank you to everyone who has already helped and will help more.

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12:56 am EDT
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MES Solutions Bogus IME Exams

It's a waste of time even attending these insurance [censored] exams, because there's nothing "independent" about them, and the doctors performing them are a joke! The reports contain lies, and omit relevant, objective evidence - rendering them purposely slanted in the insurance companies favor. If they weren't, I doubt the "doctor" would continue receiving referrals, because MES stated the insurance companies can request the doctors they wish to perform the IME. Attorneys don't have the best reputation for being moral individuals, but even they're aware of MES's "dirty doctor pool." One attorney said MES is really scraping the bottom of it!

So, MES, if you don't like the reputation you're getting, launch an internal investigation to find out what's going on between your IME doctors, the insurance companies, and the victims being sent to these sleazy, overpaid providers. Maybe your CEO should go on "Undercover Boss." If you don't make any efforts to clean up your slimy reputation, then hopefully you'll end up entangled in lawsuits with insurers - just like State Farm & Allstate!

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Update by No Victim
Aug 11, 2010 12:46 am EDT

Thank you for sharing your uninformed opinion. Obviously, you are unaware of the sleazy IME process, or ARE aware of it, because you're a part of it. Either way, you're simply spouting unfounded allegations.

To assume every claimant is trying to scam an insurance company is nothing but jaded ignorance. Maybe someday you'll get injured and be personally subjected to this sleazy practice too. Until then, maybe you should do something constructive and change your pathetic attitude.

And, BTW I am working, so : )>

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Took my Livelihood
Auburn, US
Apr 04, 2022 2:34 pm EDT

That would be a GREAT idea for MES to be in Undercover Boss! This is a horrible sleazy place paid to ruin peoples compensation claims! They lie lie lie. Thier Doctors are either washed up or retired trying to make $.

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John Anderson 360
Birmingham, US
Aug 10, 2010 9:13 pm EDT

The exam's are objective as your bogus claim. Why don't you do something constructive and get back to work

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John Anderson 360
Birmingham, US
Aug 10, 2010 9:10 pm EDT

The exam's are objective as your bogus claim. Crap in... crap out! Why don't you get back to work and stop trying to scam your insurance company...

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3:31 pm EDT
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MES Solutions Biased Reviews

I, too, have been subject of a biased assessment of my medical records by MES Solutioons, hired by my LTD insurer, Hartford-(the ones that are subject of ABC's Reporter Chris Cuomo's scathing report on the fraudulent practices by Hartford of surveillance of claimants to drop those who are legitimately disabled from recieving benefits) to assess my functionality. Let me start by saying that both the reviewers contracted through MES blatantly ignored any and all credible evidence from all my multiple treating physicians' assessments of disability, and distorted any smattering of weak facts they could to support the insurance companys' request for denial of claim. In fact, they never interviewed any of the doctors who supported my condition, nor commented on the numerous reports indicating a disabling condition. They used selected and biased commentaries from the insurance companys case manager, but never question the validity of the summary nor acknowledged that the medical evidence did not support the insurance companys obvious desire to terminate my benefits. Shame on them! Goes to show that the almighty buck does indeed illicit conformatory bias. This is bad faith practice.

PS. Mr Orr. Don't bother threatening me, because this is a public forum, and I have every right to state my opinion. You are wasting your time and you only make your company look more guilty.

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terry stgelais
troy ny, US
Jan 30, 2011 1:44 pm EST
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i had a ime exam last week.. what a joke first i recorded the whole exam 5 min it took this rude dr to evel. me.. ive been hurt on the job 3 yrs ago and have bad nearve pain.. i would be asked a queation by him then never able to ans, when aske why i couldnt finish he said, it would screw up my comp case and we wouldnt want that.. i found it as a threat to my case.. i saw 3ime o
the first a ortho surgen who agreed with my ortho i also had a second oponion they all agreed with my ortho doc guess what i was never to see the insurance ortho again because they didnt like thier oan ime report. be cause he agreed with my dr i feel my human rifhts were vialated...thie not bias at all...

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6:15 pm EST
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MES Solutions sent me to an IME (Independant medical Examiner) an orthopedic Dr. He lied to me about the medical records he allegedly had. He stated that we were going to say things off the record because he could get into trouble with MES Solutions. That MES Solutions is the one that pays him and he gets most of his buisness through MES Solutions. The Dr...

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3:35 am EDT
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I sincerely believe that the doctors at this location of MES Solutions deliberately and knowingly falsify their reports because they are paid to by insurance companies so that they dont have to pay claims. Their reports are biased, and they not only put false statements in their reports, they blatantly omit key information that would assist with proper...

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Overview of MES Solutions complaint handling

MES Solutions reviews first appeared on Complaints Board on Jul 21, 2009. The latest review Dishonest ime provider was posted on Jul 29, 2022. The latest complaint Pays IME's to lie was resolved on Feb 17, 2010. MES Solutions has an average consumer rating of 2 stars from 14 reviews. MES Solutions has resolved 2 complaints.
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  1. MES Solutions Contacts

  2. MES Solutions phone numbers
    +1 (781) 933-1782
    +1 (781) 933-1782
    Click up if you have successfully reached MES Solutions by calling +1 (781) 933-1782 phone number 0 0 users reported that they have successfully reached MES Solutions by calling +1 (781) 933-1782 phone number Click down if you have unsuccessfully reached MES Solutions by calling +1 (781) 933-1782 phone number 0 0 users reported that they have UNsuccessfully reached MES Solutions by calling +1 (781) 933-1782 phone number
  3. MES Solutions emails
  4. MES Solutions address
    150 Presidential Way Suite 110, Woburn, Massachusetts, 01801, United States
  5. MES Solutions social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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