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Alamo Rent A Car / car rental at kona hawaii big island

1 Kona Airport, Hawaii, United States
Contact information:

I had rented Alamo Car as part of a Costco travel package, and after returning the car, received a zero balance receipt from the rental office.
After I returned home, I found to my surprise at a later date that the rental company has charged $300 for lost key. I left the key inside the car as the attendant suggested, and only after checking everything I was issued zero balance receipt.
I am quite sure the attendant has misplaced the key and put the blame on customer. I find this type of charging is completely unfair and I want to file official complaint to a consumer court.

Alamo Rent A Car
Alamo Rent A Car

Dec 31, 2017

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