ADT / poor service
My mothers house had ADT alarm system which is attached to their armed response.
In September 2011 my mothers house burnt down and the alarm system also got damaged. We notified ADT about the matter. While my family was still trying to fix the house and get it back to its structure, ADT was still debiting the monthly instalments. My parents are both pasioners and they are staying alone.
ADT have been promising to sort out the issue by installing another panel, to this day we still waiting. The past week I have been calling theiR accounts department and they have done nothing to atleast assist or stop the debit orders. I feel they do not care about the customers as long as they milk money from clients. There is no way they can debit money for a service that was never rendered.
ADT in question is in East London (Mdantsane)
More ADT Complaints & Reviews
- ADT Security Services - horrible customer service and faulty product! 
- ADT - employee discrimination! 
- ADT - unreliable system 
- ADT Security Services Canada, Inc. - bad billing, bad customer relations 
- ADT Security Services - adt - checks in the mail... 
- ADT Customer Services - burglery
- ADT - adt class action lawsuit 
- ADT Security Systems - customer service/product defect
- ADT Security Services - fraud
- ADT Security Services - security pulse