ADT Security Services review: Unauthorized charge

On January 5th, 2025 ADT withdrew $504.59 from my checking account after I had removed EasyPay (automatic withdrawal of bill) on January 1st, 2025. When I called customer service on January 5th, 2025 I was told by a representative that the removal of my EasyPay did not go through until January 5th. On February 19th ADT withdrew $1173.86 from my checking account. This was 45 days after I was advised the EasyPay had been removed (and 50 days after I had processed it online). Due to this I cannot pay my rent and other bills. This transaction was not authorized due to I had ended my EasyPay. I need a full refund to my checking account.