ADT — cancellation policy
I have been an adt customer for 6 years. I moved a year ago and thought I was just transferring my service from one place to another. Little did I know, it renewed my contract for another 3 years. Now I am moving and I will not... Have an alarm at my new place. Adt is charging me $932 to cancel my contract. They did not install the equipment in this home, all they did is transfer the monitoring from my old home to this one. I was told when I transferred that it was a transfer of service. When I called today I was told that I was locked into this contract and that this was explained to me when the technician came out to set my service up, which consisted of him making a few phone calls and collecting a check from me. I promise, I will never use them again, I will see to it that no one I know ever uses them again. The power of social media. I will cost them far more than $932.