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CB Banks Capital One Capital One Travel is a scam – avoid at all costs
Capital One

Capital One review: Capital One Travel is a scam – avoid at all costs

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12:23 pm EDT
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I booked an Emirates flight through Capital One Travel two months ago, well in advance, so I could plan my trip with peace of mind. At the time of booking, the layover in Dubai was a reasonable 4 hours and 30 minutes.

Without my consent, Capital One Travel changed my itinerary to a 31-hour layover — completely disrupting my travel plans. When I contacted them to request a refund or to be rebooked on a proper flight, they refused and ask me for more money to fix a problem they created.

This is an absolute scam. Zero accountability, cheater-level customer service, and no respect for travelers' time or money. I expected far better from a service tied to a reputable financial institution like Capital One.

Never booking through Capital One Travel again — and I strongly urge others to stay away.

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  1. Capital One Contacts

  2. Capital One phone numbers
    +1 (800) 481-3239
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    20%
    Confidence score
    USA and Canada
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    General Customer Service
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    Credit Card Accounts
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    Auto Financing
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    Home Loans
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    Home Equity
    +1 (800) 926-1000
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    Personal Loan
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    Investing Products
    +44 800 952 5267
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    United Kingdom
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    United Kingdom
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    Capital One Recruiting
    More phone numbers
  3. Capital One emails
  4. Capital One address
    15000 Capital One Dr., Richmond, Virginia, VA23238, United States
  5. Capital One social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 18, 2025
  7. View all Capital One contacts
Capital One Category
Capital One is ranked 6 among 414 companies in the Banks category
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