car mechanic services
Friday November 8th, I had gone in the store the previous day and spoke to Mike. I had asked for the license plates to be taken off my car which was in the parking lot. At 4pm when I got in - this was not done. I began speaking Bryan - who explained that the technicians could not do it - that we cannot do it for me without a charge. I explained that I...
Read full review of Canadian Tiretires section
as i am a loyal customer of canadian tires, i always buy my products and repair my car at Canadian tires (canadian tires Marché Central) but when i just bought summer tires, i wanted to start my storage at Canadian tires as i'm always reparing my car there but I am surprised that the manager refuses to do so on the pretext that I am not a customer of...
Read full review of Canadian Tireautomotive
I purchased two continental tires for my car on 11/9/2019, Invoice [protected].From start of purchase to completion was a pleasant experience.However, my problem began today, after taking my car in to the service center for installation of the two tires.Everything on the front wheels were intact and working fine.The technician working on my car broke my...
auto parts section - employee named “claud”
Its been occurring on several occasion which the employee in auto parts by the name claud is rude and unhelpful. It's to the point where we wait until he leaves the desk and wait for his replacement. Yesterday, my two sons went in to get engine oil, filter and lug nuts. They asked claud for assistance which turned into dismissal and unhelpful service. Hi...
Read full review of Canadian Tireautomotive department
Hi I have a complaint about the Canadian Tire located in Nanaimo BC. I went to the automotive department to buy some winter tires yesterday with my son. The female cashiers at the automotive shop were extremely rude and unprofessional. I was ignored as they continued to talk amongst themselves using such bad profanity I had to remove my child from the scene. Such bad customer service that i reuse to go to ANY Canadian Tire.
Read full review of Canadian Tireautomotive service
Terrible - Every single time there is a problem or a hassle. Unwilling to correct their mistakes - they want you to pay for their mistakes. Totally unacceptable. Never go there. They've lost me as a customer FOR LIFE! Over stupid, petty things. Sad. As per my telephone conversation with Larry Johnston, here are the details of my experience with Canadian...
Read full review of Canadian Tireunbalanced car
Previous week i went to install new tires, once i left the car was shaking, i returned back on Tuesday and the mentioned that i need to make a car alignment even the car is 2019 . I left and the car was still in a very bad status so i went to a private garage and none of the tires were balanced . I called the garage manger, he talked to me in a very bad...
Read full review of Canadian Tireautomotive
I took the time to make an appointment to have my tires changed summer to winter 3 weeks ago as I KNOW this is a busy time of the year for this service. I arrived at 8 am as scheduled and was ready to wait the 2 hours I was told over the phone it would take. I changed my work schedule and was looking forward to it being done. When I got there the person...
Read full review of Canadian TireCustomer service
On sunday november 3rd my boyfriend went to your smythe street location for me to purchase a christmas tree that was advertised on your website for half price, it said there was 14 available in store for pick up. When he arrived at the store the assistant manager working refused to get the christmas tree out because there were out back and either put the n...
Read full review of Canadian Tirevery rude store manager
I sprayed some paint in the aisle. I was asked to pay for it. I explained that it was a genuine mistake and i didn't see the sign. I expalined to mike the manager that there is paint all over the place and that tricked me into thinking that i could test it. Mike was really rude. He said that his 2 years old had more common sense than me. I don't think that...
Read full review of Canadian Tireautomotive service department
Very disappointed in the service recieved this weekend. I paid for two cars to store tires at this store last season. From this service the store gave me the wrong wheel lock. And gave no help in locating my correct wheel lock. This season, second chance, In order to change our tires for two cars, we booked two appointments with the department manager, no...
Read full review of Canadian Tire4 year old tires,
Similar experience as a post few days back. Bought 4 Winter tires from the Kanata, ON location. When I dropped off my car asked them what DOT are the tires going to be, don't want anything older than 2 years. Person at the counter said the Kanata location is one of the busiest location and tires have high turnover, so it would not be too old. Low and...
Read full review of Canadian Tirepneus achat et installation
Bonjour,
Au départ, Canadian Tire ont perdu les pneus que j'avais acheté la veille. J'ai dû y retourner le lendemain selon la recommandation d'un employé. Le lendemain, malgré l'entente verbale avec cet employé pour la pose de mes pneus d'hiver, les personnes sur place m'ont dit qu'ils ne pouvaient faire le travail et de revenir le lendemain. Le lendemain, j'ai constaté l'ajout d'une garantie prolongée sur ma facture sans mon autorisation.
En résumé, J'ai perdu plusieurs heures et j'ai dû me rendre sur place trois jour d'affilée. La facture en finale incluait des frais non consentis.
Je donne 1sur 5.
Mario
credit card policy
Recently I attempted to make a major purchase at Canadian Tire with my CT Credit Card (expiry was July, 2020) and was surprised that my card was declined at the cash register. I use the card for major purchases only as I favour the 12 month equal payment plan that is offered, making large purchases more affordable. When I called your finance department, I...
Read full review of Canadian Tiregeneral manager/ tfal actifry
I purchased a tfal actifry in black from Canadian tire which was on sale for $119. When I took the item to the cashier it scanned for $269, not realizing I paid for my purchase and went back to my car. Once I did realize I took the item back to customer service and was told the the white airfryer is on sale and not the black one even though the price on the...
Read full review of Canadian Tirebike repair - not repair - after 4 weeks
Date of the Incident - 2nd Oct 2019 given for Repair Annex Everyday Bike - Canadian Tire I have given bike for repair on 2nd Oct 2019 and its been 4 weeks still its not fixed. I have been calling to check the status after 4 weeks also they are not sure about still how many days it will take to fix my bike the only thing I am getting every time parts are...
certified adjustable 4-shelf resin rack 36*14*54.5-inch
I went to Canadian tire today (27 October 2019). the product name is certified adjustable 4-shelf resin rack 36*14*54.5-inch. its cost was 29.99$ but they charged 34.99$. this happened because at the same time I also bought certified adjustable 5-shelf resin rack 36*14*72-inch and its cost was 34.99$. when I was on check out counter a lady scanned the...
Read full review of Canadian Tireautomotive service
Was just in the Brandon MB store on Sunday Oct 27. Wanted to book my winter tire change, ask the guy working the desk. He quickly says "we can only book up to Oct 31". Well that's pretty garbage, I dont have the time to get my car in on that short of notice. I ask him why I cant book further ahead, he turns his head and blatantly ignores me. I try asking...
Read full review of Canadian Tirestore manager
I am giving them zero star because the behaviour of the store manager was very rude. Today I went to Canadian Tire at Southdale. I picked Up one ice rink snow shovel.The price displayed on the item was $17.99. So I decided to buy that. I went to the cashier to buy that shovel.But when Cashier scanned the item it was $44.99. I told her that there was a sign of$17.99 on this item.Cashier called the manager, his name was Jason. He came and the first word he yelled, "l am not giving you this item for this price." Then he said, I put the item and there was 6inch gap between the item. But I know there was not. I understand he didn't want to give me the item. But the way how he was talking to me was rude. I feel, I am immigrant that's why he is talking to me like that. I don't care about the shovel.but the way how he talks, I feel embarrassed.
I am also sharing a story of an encounter with Jason, the manager of Canadian Tire.
I purchased a Christmas tree skirt from the 157 Vermillion Canadian Tire location on December 5th, 2019. Before purchasing the item, I asked the checker what the return policy was on the Christmas skirt. She responded that I had 90 days to return.
On February 1st, I attempted to return the Christmas tree skirt. I was told that as it was a Christmas item that the item needed to be returned by December 24th, 2019. I provided my account of the checker very clearly stating I had 90 days and that the receipt itself had no mention of exceptions for Christmas items.
At this point, the manager was brought in to discuss. After explaining again, the situation, the manager reiterated the same message. I repeated that it was in fact his employee and his business which had misinformed me about the return policy. The manager was unapologetic, unkind, and arrogant. I asked for his name as I would be contacting his superiors and he told me it was Jason. When I asked for a last name, he would not provide one.
I have never in my experience as a consumer felt as undervalued and bullied as during this encounter.
auto service center / rustproofing
ATTENTION! DON'T SERVICE YOUR CAR AT CANADIAN TIRE! Shockingly rude and unprofessional service experience at Canadian Tire, Auto Service Centre on Hebron Way, St. John's, NL. Getting the car ready for the winter season, I went to Canadian Tire on Hebron Way in St. John's, NL on Oct 4th, 2019 for rustproofing with Formula 3000 at the Auto Service Centre. I...
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