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Consumer Complaints & Reviews in Gatlinburg, Tennessee

Days Inn / over billed

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Lora Hansell on Jan 8, 2019

I stayed at Days Inn Downtown Gatlinburg from 11/30/18 -12/2/18. I was double charged. I paid the full fee of $229.62 the morning of the 30th and then was charged an additional $114.81 that night. I was told when I called the following week that was an error and I should have never been...

Motel 6 / room was smelly, dirty and had a couple of roaches in it

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Metallica on Sep 3, 2018

When we first walked in, the room really stunk and the bathroom smelled moldy really bad. The floor was dirty. Couldn't walk on it without wiping off your feet. Had to put towels on floor just to get out of bed or shower or brush our teeth. Vent in bathroom was disgusting looking and full...

Super 8 Worldwide / gatlinburg hotel

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Karen Brumfield on Jul 16, 2018

I made reservations over a month ago for Friday July 13 and 14th. At this time I called the hotel directly to ask if they had a pool. They said it was under maintenance but would be ready and available at my stay. So I went ahead and booked the hotel. I am so disappointed that when I...

Westgate Resort Gatlinburg / employees/supervisors

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Harp101009 on May 29, 2018

We was doing the time share tour that was supposed to be 90 minutes that turned into 4.5 hours. The tour guide kept rubbing my husbands leg and shoulder, then even followed him to the bathroom. That just made my husband very uncomfortable. After about 2.5 hours we asked if we could wrap...

Food City / customer service

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MD Steclair on Feb 12, 2018

I have Bell's palsy so my face twitches or spasms at times. It's very hard for me to leave the house. Today as I was checking out at the Food City in Gatlinburg, TN. The man who was bagging my groceries laughed at me and asked why I was "making such an awful face." I feel horrible about the...

Motel 6 / very unclean

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BrandonH2820 on Nov 2, 2017

my family and I stayed at the motel 6 in Gatlinburg TN from Sept 28-Oct 1 2017, * the front desk was really rude, I work for the state of TN government and asked if I could get a government discount, the last time we stayed there the woman at the front desk gave me a discount, and the guy...

Walgreens / sales price

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Amanda Bailey on Jul 15, 2017

I've visited the Walgreens in Gatlinburg Tennessee while on vacation. My kids wanted some goggles to play in the pool at the hotel this was the only place I could find any. The sun about the dog all said they were two for five dollars I got three pair. When I got to the register they rang...

Texas Roadhouse / service

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Karen Blalock on Jun 19, 2017

I visited Texas Roadhouse in Gatlinburg, Tennessee June 18, 2017. The service was horrible. Our waiter only checked on us one time. We needed refills during the course of our meal. He would be in the area checking on others and I would think he was coming to check on us and would...

Westgate Resorts / class action lawsuit

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was dumb on Oct 11, 2015

I would like to join a class action lawsuit against Westgate Resort Gatlinburg TN . Westgate Resort lied about the details of the timeshare that I purchased. They have also lied about an offer that they made to me to do a "Voluntary Deed Buy Back" . Now they are using a lawyer to contact...

Grand Crowne Resorts / Dissatisfied Service

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cmcm1324 on Jul 24, 2015

We brought a time share in July 2013 paid them off in Sept 2014; funny how you get a call for a good deal but they want you to go through another tour. Well, we did and all they wanted was to to sale us more points. WE were going to but 4 hours later, they still couldn't get there...