Bumble’s earns a 1.0-star rating from 0 reviews and 16 complaints, showing that the majority of users are dissatisfied with dating experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Bumble Premium membership
Hello,
I am writing this email to express how disappointed and let down I feel after paying £45 for the membership. I subscribed in the hope that I will have a better chance of finding someone that I can be serious with, only to be left feeling like I have been scammed by Bumble. Almost a month after subscribing, I have not met up with a single person which I find ridiculous. I feel like this feature was created to sell people a dream, take their money and not produce any results. Therefore, I want the £45 to be refunded back into my account as soon as possible. Please let me know if you need any account details.
Desired outcome: Please refund
Bbs Spray de mode 10 and 2.7 oz
I’ve been using Bbs Spray de Mode for years, the 10 oz at home and the 2.7 oz for travel. I’ve always had a bit of a hassle with the cap- it stuck, or it clogged, but I always managed to make it work. This time I haven’t even gotten through 1/4 of my 10 oz can and the cap is stuck and I can’t spray from it at all. I hate to give up using Bbs because it’s great hair spray. I have pictures of the can and cap.
do not use this app
The company claims they take things serious they do not very unprofessional liars and scammers they claim also u cant get your money back well they are wrong and I got every cent back do not use this app the profiles are fake and scammers your better off meeting in person
Is Bumble Legit?
Bumble earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Bumble.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bumble.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Bumble.com you are considering visiting, which is associated with Bumble, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Bumble website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Bumble has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 16 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Bumble protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Bumble. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Automatic renewal of subscription
I deleted my account so I no longer existed but they took £46.99 from my account for a 3 month subscription, they said deleting my account does not automatically cancel my subscription, this is basically how they rip people off, it’s common sense if someone deletes their account that they wouldn’t want their subscription renewed, I have complained twice get an automatic response and they won’t send me their complaints procedure.
Desired outcome: Refund of £46.99
scammers fake profiles do not use
hello to all do not use this dating app its a scam they claim to to be real 99% of the profiles are either fake or have not responded in years or months the they say no refunds period they charged me over 300 dollars when i was not signed up any more there app does not work correctly either I have reported profiles they do not care if they did the would have figured out most profiles are fake I got all my money back Thank goodness. how ever do not use this app its a scam the pics are fake also
Bumble app
If a date does not go well, they can report you as a fake profile and Bumble will block you and there's nothing you can do about it because they do not require any proof. If you've been blocked you cannot even find out why. There is no way of contacting them to find out.
This is very unfair and a big waste of time.
Until they can make some changes, my advice is stay clear from them! I am passing on the news to as many people as I can in social media. Also if someone deletes your contact all the messages are deleted, not just on their side. There are just so many things on this site! They even deleted Sharon stone because others thought that her profile was fake. They did not even ask her to prove that her profile was authentic! They do not want to spend any money on Customerservice!
Desired outcome: Contact me as to what was reported as fake!
Bumble deleting my account
You guys deleted my account claiming that I was a group/ couple, when it was just me, and never even hinted at anything of the sorts. Right after I paid for premium too... I find the fact that you guys have no evidence at all of this, but deleted my account anyway, really frustrating and unprofessional. I either want my account back or money back..
Read full review of BumbleMoney and time got wasted
I am looking for man and it started showing me female. I paid $24.99. I changed the gender my gender to female again.. My account stopped working and for last 10 days it keeps asking to load my picture. Even when I load the picture it shows me the same message "load/ drag your picture. I sent them 20-30 emails to fix the issue. Yesterday, they responded to clear my cache and delete the app. Download it again. I followed their instructions. I am still getting the same error - drag your picture/ load your picture. Can't even delete my account. It is pretty frustating. I want them to refund my money called the company to refund my boost card company even they see error.
Boost rip off
I have sent several emails with no luck on asking for a refund for the boost tht I didnt know was being used. I sm out a $100.00 for something I didnt ask for or want please refud my $
This violates freedom of speech
Paid for Bumble, I can't contact her unless I swear allegiance to BLM. I do not support this radical violent group. I believe all lives matter. I shouldn't have to swear allegiance to group that has committed violence, and their largest use of money goes to the political campaign of Joe Biden. This violates my freedom of speech and using my money for a political candidate.
I could not have said it better.I too will not be held to ransom for something I may or not believe in. Shouldn't I be given the choice to agree or not agree
bumble
[protected]
Money taken from my account for false advertising
Pls call me back asap
Bumble says you have so many people waiting to match with you ie 57
So I pay the fee to see who these people are
And there isn't 57 people there are 5 and there the same ones on there the last time I paid
None of the matches are local so I know this I a con and I want my money back I'm so annoyed
It keeps sending me notifications saying I've matches but it's lying as all the matches are from hundiod miles away and pls matches so it very misleading I'm not happy
subscription
I recently subscribed to bumbles feature where you can view people that liked you.
I paid £79.99 for the life time subscription, but when I deleted the app then returned back on to find my life time subscription has been cancelled and I must pay again if I want to use it.
Please can you fix it for me so I can be a life time subscriber to the feature again because I had no idea that if you deleted the app you lost your money and had to pay again!
My name is Eddie and my email address is
Edward.[protected]@gmail.com
Please will you help me get it back for me so I can carry on using your great app with the life time feature
Thanks
Please take notice of my previous complaint .
I subscribed to life time subscription but when I logged out and deleted my bumble and reinstalled it I lost the feature
scam
I was told Bumble is a scam. When I first logged on it seemed ok and I paid Mooney for few months subscription. After that everything changed. I saw nothing different in the usage and complained but got really [censored]ty responses from Bumble team. I now don't get matches and when I do they suddenly disappear and also same when in conversation. How can 5 people unmatch me all in one go. That's what customer services said that they unmatched me and don't worry there are plenty more bumblebees...yes plenty more fake/robots to match and then unmatch or disappear. I feel I have been cheated and they've taken my money and I getting nothing out of it.
Customer services is a joke. Reading online I can see a lot of people have had the same experiences and the good reviews I am guessing must be fake too. I've never heard any good news about Bumble.
Bumble IS a SCAM site ! Just like O.K. cupid except much less matches... In 2 months I heard from 12 women? ( A.I. bots ), Cant answer one question, and will never write more than 5 words, 48 hours after contact - GHOSTED ! Pics never match their location ... One did some research and mentioned a place I am know to be at... that was local . When I wanted too talk on the phone,,, GHOSTED! And just because you talk to one on the phone,,, they are usually FAKEs ... Burner phone numbers.., 2 different ones Ghosted and cancelled on,,, right before a dinner meet up.
overpayment
I registered for the bumble premium in January. Advertised was 3 months for around £11.99 so I bought it.
Today I have seen that over £65 has been taken from my bank account.
I have queried this with bumble contact and been told the price was per month
There was nowhere that said the price was per month when I signed up and even so 3 x £11.99 does not come to over £65.
I would like a refund please. Or at the least to pay £11.99 for the one month I have used and to cancel the rest.
This is and astronomical amount of money to charge for this service and one I would never have signed up to if you had advertised it as a monthly charge.
I look forward to your reply.
Many thanks
Ms swift
I don't recommend this app
Bumble is like a desert - there's no one there, everybody's silent, nobody speaks to each other. Their customer service is absolutely useless when it comes to issues, so never try to contact them if you don't want to waste your time. I emailed them describing my problem and instead of resolving it they deleted my account justifying by the number of complaints I've written to them. lol. Perfect reason.
discrimination for blocking profile without due explanation
Bumble decided to block my profile around 1 October 2016. It said through Feedback, ID [protected] that my profile violated their guidelines but never
said which exact guidelines and why.
Bumble's guidelines say that Bumble will warn the user of such violations before taking any action but I did not get any warning so
Bumble is acting against its own Guidelines and in doing so is discriminating some users with impunity.
I complaint to them directly but they only said that I violated their guidelines without any further explanation about what I did.
My desirable solution would be my profile to be unblocked and apologies.
Hi, I'm Tabitha Jose, and my account was unfairly banned because someone hacked into it. Everything was saved on my notes and my phone was stolen too. I'd really appreciate it if you guys gave me a second chance. It would have been easier for me to reach sooner, but since my phone is the only way I can access the web, I couldn't.
I had made my account on Bumble a day ago and dude to storage issue I had to uninstall the app. But on installing again, I couldn't login t my account. Everytime I try logging in it's asking me to check my number when it's the right one.
The problem is too many fakes on here. I met one lady but she was creepy. The ladies on there are creepy and weird. Possibly picture stealers.
The ladies on there won't contact you but like you then ghost you.
I accidentally clicked to pay instead of the cancel button, which charged me. When I contacted to ask for immediate refund, I was told bumble doesn't do refunds? Not sure that's legal?
Why is my location as Bromley (London)?
I live in East Yorkshire and have never been to London...
Overview of Bumble complaint handling
-
Bumble Contacts
-
Bumble emailsfeedback@team.bumble.com100%Confidence score: 100%Supportfeedback@bumble.com98%Confidence score: 98%supportpolice@bumble.com96%Confidence score: 96%
-
Bumble address1209 Orange Street, Wilmington, Delaware, 19801, United States
-
Bumble social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
- View all Bumble contacts
Recent comments about Bumble company
scam

Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.