The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Consumer Complaints & Reviews in Willoughby, Ohio

Panera Bread / new and improved ham sandwich and customer service

Lo
Lori Brinkley on Oct 2, 2018

Went to have my favorite ham sandwich and soup. Drove to Willoughby panera. Ate my creamy chicken rice soup it was not hot but warm. Picked up my sandwich to find out there were no items on the outer edge. I lifted up the bread to find a small clump of small pieced ham. My jaw dropped. I...

Pcappliancerepair.com / lg washer drain hose assembly

Cy
CyndiLawson on Jun 15, 2018

I ordered my part from this company since they said it was available and would be delivered in two days. Well, two days later and no part, but the did charge my credit card. When I called to find out where my part was, they tell me it's backordered. No notifications from them regarding any...

K-Cup Coffee Pods / maxwell house quality inspection.

Ma
Maggienelson on May 10, 2018

I purchase 100 count k-cup boxes of coffee, and I've had at least two boxes where they are not sealed tight on the top and we end up with a cup of grounds. If this was one or two I would let it go, but appears this is an on going issue with these pods. As you know coffee is not cheap and I...

Taco Bell / crunch rap and 5 dollar craving deals

Va
Vasant jesani on May 6, 2018

Night Supervisor was not good he make order he don't want to help out all and I tried to adjust my order to Biff tube in he didn't want to help me out here yes to try to arguing no reason and I tell something he was mad in my order always mess up crunch wrap not Grill calupa was too cold...

Steak 'n Shake Enterprises / customer service

Ju
Julia Ortiz on Jan 20, 2018

The Steak n' Shake in Willoughby, Ohio has terrible service. I went there recently and there were tables open and it wasn't even busy. I had to wait 15 minutes to be seated while workers just walked around not doing anything and staring at all the people lining up at the door. And the...

Hardee's Restaurants / hamburger

Ke
Keain on Nov 19, 2017

On November 18th at 7:30 p.m. I went through the Willoughby Ohio drive-thru. I ordered a one-third pound burger and ask that there be no cheese because I have a food sensitivity. I had to ask three times for no cheese. Finally, the server told me that they cannot make burgers without...

Bottom Line Books / bottom line book

Jo
Joanne Habe on Oct 3, 2017

I keep getting a bill for the Bottom Line Book which I had returned to you shortly after receiving it unopened. My daughter had recieved a book and shared it with me. Please check your records for my return since I do not owe anything. Account Number [protected] Address 6924 South Lane...

Maytag / maytag maxima front load washer

Ml
mlott36 on Jul 20, 2017

I am submitting this complaint on behalf of my Maytag Maxima Washer. It was purchased in February 2016. The drum experienced issues in June 2017. After calling Maytag a technician was sent to the home to check it out. The technician told us that the drum would need replaced. Little did we...

Panera Bread / unprofessional work conduct

Ho
Honestbellz on Jul 10, 2017

Emma, Heather, Rachel Lilek, & Lisa are all scandalous [censor] employees. They closer than they should be. Emma fires people for no reason based off of he said|she said. She needs to be replaced immediately!!! Rachel micro manages and makes Panera in a unhealthy drama filled store...

Steak 'n Shake Enterprises / management

Jo
Josh Mclaughlin99 on Jun 8, 2017

Demetrius is a manager at Willoughby steak and shake and we mentioned to him that we waited 45 minutes for our food. He told us we definitely did not wait that long for our food and was very rude about it. He never said sorry or took anything off the bill. We mentioned that mentor is so...