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Holiday Inn Customer Service Contacts

Three Ravinia Drive, Suite 100
Atlanta, Ohio
United States - 30346-2149

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Use this comments board to leave complaints and reviews about Holiday Inn. Discuss the issues you have had with Holiday Inn and work with their customer service team to find a resolution.

Complaints & Reviews

Sep 12, 2020

Holiday Inn — I was treated very bad

I booked a room with my visa card on 09-12-2020 and I check in and the girl tells me they dont take my card...

Aug 31, 2020

Holiday Inn Express — Has not refunded our senior class their money they had paid for rooms for their senior trip

Our school planned a senior trip and booked 9 rooms for 2 nights in the Holiday Inn Express in Chicago. We...

Aug 24, 2020

Holiday Inn Express — Early check-in hotel

My Apartment Manager is painting the bathtub in my Unit and I have a medical condition so she rented a room...

CCI ReservationsReservations

What a scam. I missed my flight in Denver. I called the hotel American Inn my call was somehow connected here. They charged me 19.99 w/o telling me there would b a charge. Why pay to make a call I could make myself!!! This involves the hotel this reservation website and maybe the airline?? I called to question it on the 12 of July. Called back today Aug 6 and they had no record of my first call!!

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    Apr 03, 2020

    Holiday Inn — Made reservations for two rooms

    I had booked reservations for 2 rooms for 27 Mar 20 at Holiday Inn Express, Alabaster, Al. I recieved from...

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    Apr 02, 2020

    Holiday Inn Express & Suites Austin Downtown - University — Incomplete information at check in, poor/no response from manager to complaint

    2 night stay at Holiday Inn 805 Neches in Austin, Texas on November 25 and 26, 2019, confirmation # [protected]...

    Mar 11, 2020

    Holiday Inn — Security

    On the 5th of March we arrived at the hotel. We noticed a woman passed out in front of the building and...

    Feb 24, 2020

    Holiday Inn — Employees stole my Car Keys

    I had a horrible experience on my last stay Wednesday the 19th of February at at the Holiday Inn Expre...

    Jan 18, 2020

    Holiday Inn — general manager shonnie

    Manager was rude saying that she didn't know me and I was just trying to come back to work for the...

    Jan 15, 2020

    Holiday Inn — scam in zeta @holiday inn bangkok sukhumvit on 6-january-2020

    Your hotel staffs collusion with a con man cheats overseas passengers. We are totally 11 people for the...

    Jan 06, 2020

    Holiday Inn — unethical treatment of employees

    I was an employee of the hotel for two months and this hotel has no idea how to treat it's employees. They've...

    Dec 02, 2019

    Holiday Inn — unfairly billed for ungrounded charges

    On 11/16/19 my husband (George) and I stayed at the Holiday Inn Express Hotel in Tucson, AZ. We paid the bill...

    Nov 23, 2019

    Holiday Inn — customer service/ billing

    I stayed in room 1807 on 11-4-19 to 11-8-19. When i checked in I was unaware that I had to have 100.00 on a...

    Nov 11, 2019

    Holiday Inn — general manager

    on this date, 11/11/19- I called this Holdiay Inn Express, South Charleston WV and I have NEVER encountered...

    Oct 13, 2019

    Orange Lake Resorts - Holiday Inn Club Vacations Inc. — timeshare

    Avoid this company at all costs, even if you like timeshares. They are considered to be one of the dirty...

    Oct 11, 2019

    Holiday Inn Express & Suites — employee reflection of your company...

    Today (10 Oct 19) at approximately 4:20 pm I was merging onto Airport Way with my 3 sons ages 2, 9 and 11. I...

    Holiday Innholiday inn club vacation

    9/29/19 i called to get my points fixed and that was fine then was transferred to Samuel em#63196 who talked very fast about staying 4days 3 night for 199. and would get it back so it was free. I keep telling him I had to talk to my husband but he said that I could call back and cancel no problem. talked to my husband he said no so I called back within I hour and got transfer so many number it was nuts. So I called back again today and was put on hold for an hour then given more numbers. My husband is disabled and can, t take a tour we want our money back my name is wanda grabovich my rewards club number is [protected] I did not know I was joining club vacation my phone number is [protected] . We enjoy holiday inn very much but very disappointed how we are being treated. thank you Wanda Grabovich

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      Sep 22, 2019

      David Wallys Resort and Hot Springs — wedding dinner arranged by stephanie moghaddam

      Holiday inn bought David Wallys earlier in the year. No one listens or seems to care at DW so I am reaching...

      Holiday Innservice

      worst experience ever from holiday inn. on 8/31 i was driving north to beat the hurricaneand i picked up a coupon book in virginia. when i arrived after driving 51 miles to stay at a holiday inn, i was told they would not honor the coupon and the rate would be $135 instead of $89, the coupon stated their might be a slight upcharge on friday or saturday, it was 50%. when i got into the room their was pubic hair on the toilet seat, i cleaned it myself, glad i carry lysol. when i checked out the girl told me it was to early to get a receipt(4 a m)and she would email to me . still waiting i used to build restuarants in the northesat and often used holiday inn or affiliats( can be verified by priority card platnum) very dissapointed location was woodstock va thanks

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        Aug 30, 2019

        Holiday Inn — reservation

        I made a reservation to evaccuate for Hurrican Dorian. I booked so I could cancel. I called on 8/30 to add...

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