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Holiday Inn Customer Care Service

Six Continents Hotels, Inc.

Three Ravinia Drive
Suite 100

United States - 30346-2149

Customer Support Phone Numbers

+1 770 604 2378 0 0

Holiday Inn Complaints & Reviews

Holiday Inn / humiliation, privacy violation

R87 on Sep 7, 2017
We stayed in holiday inn express siegen germany, a family of four, me and ny husband abd 2 kids, a 2.7 years old girl and a 9 month baby I was out shopping with my 2 kids and when i came back Ms Henn the responsible employee then called me and told me i have to leave the room in 1 hour and...

Holiday Inn / room was not clean

bdrudolph on Aug 10, 2017
I submitted a complaint in a survey I received thru email but have never heard back from anyone, I would like a complete refund in the amount of $128.35 by check for my stay on June 9, 2017, room 202. I have pictures to back up my complaints of cobb webs all over the ceiling and above...

Holiday Inn Express / overcharges

gohndd on Jan 20, 2017
Stayed on 01/03/17. When I got credit card bill, was shocked to see a $200.00 smoking fee added. They can say anybody smoked, then charge a fee. This is extortion, criminal behavior. I will never stay there again, will be informing everybody I know, will be reporting to BBB, and the...

Holiday Inn / holiday inn club vacation.

jo ogilbert on Nov 7, 2016
I was in Tennessee checking in and the staffer said that i was in luck. We have a special going on and i had been selected. I talked to someone onthe phone. Congradulated me and said that i could visit one of the hotels for a 4 day and 3 night for only 248.00 and will get the 248.00 plu...

Holiday Inn Express Columbia SC / room prices

Annita E. Rao on Oct 16, 2016
As a recent victim of Hurricane Matthew, my husband and I evacuated our Myrtle Beach home and stayed at the Holiday Inn Express and Suites Fort Jackson in Columbia SC. We stayed at the hotel October 5-11. We booked a suite as it was the only room available - our total bill about $1400. On or...

Holiday Inn Club Vacations / lying about offers

Benny Chong on Jul 25, 2016
This is the exact email I sent them 3 weeks ago immediately after my encounter and 2 phone calls... Also, I was told my matter would be resolved within 48 hours. So I waited and waited and emailed and emailed. They completely ignored me. I promised them I would share this with the world so...

Holiday Inn Express- Clemson Frontage Road / resignation over unfair treatment

David Boler on May 6, 2016
I have been work for this property since 9/2005. I have never quit and have never been wrote up for anything. I recently resigned because the GM did not know how to talk to me as a senior staff member. I was already to start training at our other property that we owned on the next week...

Holiday Inn Express North Attleboro, MA / theft

James80 on Apr 24, 2016
My family and I stayed at the Holiday Inn, North Attleboro, MA, location, for approximately February to the third week of March 2016. During this time we found several video games stolen along with prescribed controlled substance medication taken. I immediately spoke with the manager Sal...

Holiday Inn Express Brownwood TX / bereavement rate denied

Jim Messer on Apr 6, 2016
My wife and I had spent the day and night at her mothers bedside. She was gravely ill and we watched her take her last breath shortly after midnight. We maintained vigil over her mother until the funeral home came to take her. We needed to stay overnight to finalize arrangements later in...

Holiday Inn / 24 hour cancellation policy

Reviewer85924 on Feb 29, 2016
Business travelers schedules are subject to change during the work week. The hotels used to have no problem making hotel reservation changes, but the hotels are being stiff necked about making a cancellation when a cancellation is needed. Holiday Inn and Hamption Inn have allowed a...

Holiday Inn / van driver / delivery driver

Reviewer25307 on Oct 26, 2015
A bout 3:15 pm on Monday Oct 26 2015 I was on parsons Ave in Columbus Ohio one of your company vans pulled in to traffic with out looking causing me to a stop suddenly I blew my horn they then slammed 0n there brakes. then to be more professional they made obscene hand gesture . I did not...

Holiday Inn / this complain is about the general manager who writes fake reviews

manasa20 on Oct 19, 2015
This Holiday inn located at 275 South Airport Blvd in South San Francisco Ca, 94080 the name of the general manager is Mr David Cola him and the housekeeping manager get together in the morning read the reviews from the guest and the ones that are bad reviews the house keeping manager goe...

Holiday Inn / never stayed there. was unable to get there because my flight would be too late to connect with the next flight in charlotte, nc.

Sapphire52 on Oct 16, 2015
I went to the Harrisburg, Pa. airport on October 10, 2015 to catch my flight to Charlotte, NC. for a connecting flight there to Melbourne, Fl. I sat there and waited for awhile and then was informed that due to bad storms in the area on the previous days my flight was delayed. I wa...

Holiday Inn Priority Club / scam!! avoid

Reviewer29919 on Sep 20, 2015
My husband was contacted for a deal of 3 nights and 4 days at a Holiday Inn Resort for $199, all we had to do was sit through a time share. We actually never went (due to a family emergency) and let our $199 slip away with the deadline of the September 1st of 2015 of when we actually had...

Holiday Inn Express / housekeeping management

Ivy Mackowiak on Sep 19, 2015
I started working with this company on Monday September 14th 2015.On Tuesday September 15th went on the floor alone. On Wednesday she gave me 18 rooms to do with all beds need changing. But, first I had to mop the staircase from 3rd floor down to the first floor. I didn't get on the...

Holiday Inn By The Falls / double charged

Mary Ann DeJohn on Jun 15, 2015
Stayed 6/12-6/14/15 at Holiday Inn by the Falls, Niagara Falls, Canada - Desk clerk ran my credit card when I came in and asked for it when I left - I have 2 charges on my debit card and now subject to overdraw - Called the hotel and girl stated she needs my bank to contact them for a...

Holiday Inn Key Largo Florida / ada pool lift not able to use

Thomas p smith on Jun 2, 2015
Was told a handicap lift chair would be available when I booked my stay at the key largo Florida holiday inn.5/30/2015 I asked for the lift to be set up so I could swim in the pool, they said they would set it up 5/31/2015, that time they said the did not know how it worked, after they...

Holiday Inn Club Vacations / fraud

Sissy1956 on May 24, 2015
I received a call from Holiday Inn Club Vacations with a fantastic deal! I could stay at one of their resorts and actually end up getting back the money I had to pay to get the deal. Being a skeptic, I asked, several times..."what is the catch?" The very nice salesman assured me, numerou...

Holiday Inn Express E Penns Landing / nick williamson hotel manager rude and a bully

scammedbybhawani on Nov 14, 2014
Nick Williamson, Manager was a nightmare!" The hotel itself is nice, the rooms are clean, breakfast in the morning was convenient. When I checked in, I was waiting at the desk for almost a minute while Sheday (not sure of the spelling) finished her text message or facebook post on her phone...

Holiday Inn Hotel / reservation

HGL on Nov 10, 2014
RE: Confirmation #64664467 - This reservation was made for a potential employee arriving from out of state to interview with our company. When I made the arrangements, I notified the person of such and also used our company credit card to pay for the reservation. We even set up Priority...

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