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Consumer Complaints & Reviews in Natick, Massachusetts

Firestone Tire / tires, wheel alignment, billing & payments, customer service

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Jay Lubker on Nov 15, 2018

Near the end of the Summer of 2018 I was looking for 2 or 3 tires for our 2011 Freightliner Sprinter cargo van with dual rear wheels. I contacted Firestone Tires after doing some online research and gave them a full description of the vehicle. The store in Natick, MA on Rte. 9 told me that...

Cambridge College / cover letter purchase

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Diyorjon on Nov 12, 2018

Hi Mr./Mrs., I hope you guys are doing alright. I once used over letter web service and it seems I've been charged $19.95 from my CC every month even if I'm no longer using the service. My account ID is [protected]. Please, I would like them to refund all the amount that has been charged...

Lord & Taylor / employee

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Adrienne Kaye on Oct 15, 2018

I couldn't find any sales help so went to another level to check out. The woman who overheard me tell the salesperson about my dilemma...it turns out she is the store manager...came over to tell me that there were 7 people and all I had to do was push a button to get service. I nicely...

NTB / National Tire & Battery / alignment, wheel balancing, tire rotation

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Jay F. L. on Sep 10, 2018

I keep being very disappointed at the NTB location on W. Central St. Natick, MA 01760. We have serviced our fleet of vehicles at this location for perhaps 18 years. The last few years we have noticed a distinct dropped in customer service and professional high quality work performance. We...

Panera Bread / no longer offering delivery

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cbb11 on May 18, 2018

We were very sad to learn today that you no longer will make a delivery to my place of business. when we tried to place an order today, we received a message that said we no longer deliver to this address. (( 1 Underprice Way Natick, MA 01760 )) You may want to remove the advertisement...

Neiman Marcus / rude behavior by john. l at neiman marcus natick, ma

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vinny t on Apr 21, 2018

Hello, My wife and I have been shopping in NM Natick for over a decade and have spent well over 100K in purchases over the years. The customer service has always been excellent and immaculate. Today we experienced just the opposite when we were at the shoe section. My wife asked for help...

Hewlett-Packard / HP Development Company / customer service - printer setup

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nnnips on Feb 24, 2018

The HP setup utility was not finding my new printer to set it up (wireless), so I started a chat session I was told that my device drivers needed to be cleaned up as over time bad things had been able to access & invade my existing drivers & I would not be able to connect a printer to my...

Home Depot / refrigerator

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Nitin1029 on Jan 12, 2018

I bought a refrigerator at this store in Nov. 2017 and had delivery scheduled for it at my home. After confirming the delivery, the delivery truck never came inspite of me waiting and making several calls. Upon inquiry the Delivery support team could not really tell what happened, but...

DogWatch / what a joke!

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Peter Devall on Jan 2, 2018

I wonder when they are going to fix my fence that got broken without my participation 3 days after it was installed? I called them once, they promised to send a person to fix it. Then they called me and rescheduled his visit. Ok, I took a day off at work and waited for him. At 5 pm they...

Letgo / iphone 7

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Maya Murphy on Oct 28, 2017

I bought an iPhone 7 from Hype Style. I was under the impression I would get the iPhone 7 in 3-5 business once I paid him. I paid Wednesday night and he claims he will ship it Thursday morning. He never gave me a tracking number or any information except using the USPS. I have called the...