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Hair Cuttery Customer Care Service

Creative Hairdressers, Inc.

1577 Spring Hill Road
Vienna
Virginia
United States - 22182

Customer Support Phone Numbers

Phone:
+1 866 257 8953(Customer Service) 8 0
+1 703 269 5400 1 0
Fax:
+1 703 876 2897 0 1
Hours:

Monday - Saturday: 8:00 am - 7:30 pm (EST)

Locations
 

Hair Cuttery Complaints & Reviews

Hair Cuttery / very unethical behavior by hairdresser

Sa
sav098 on Oct 15, 2017
I had such bad experience at Hair cuttery at Winter Garden Village, 3317 Daniels Rd, FL . I went there on Saturday 14th 2017 around 1:00 o clock to get my hair shampooed and blow dry. As the Hair dresser started shampooing my hair, she said I have very heavy and long hair, she seemed...

Hair Cuttery / service

Li
Lidia Maceda on Oct 7, 2017
I arrived at the salon a little after 9:00 am today and left at 5:00pm because my hair was a disaster. I went in for the full treatment, hair color and bellayage and came out with a color I did not ask for, and a terrible job on my hair. My hair looks black in the top all over and an egg...

Hair Cuttery / haircut

Ga
Gabriellaespo on Oct 3, 2017
I go to hair cuttery all the time but this last time I went and the hairdresser barely cut off any of my ends and cut it crooked and ruined my layers I had. As I mentioned I always go to hair cuttery but now I paid $30 and have to get my hair cut again to fix his mess. I have had perfect...

Hair Cuttery / customer service

Ba
Badbadservice on Sep 7, 2017
I have been a client at haircuttery for approximately three years, I have seen a huge turnover in stylists which is fine but in the past few months I have noticed a lot of new (bad) things. There is no greeting, smiles, or anything.. there is horrible gossip, bad mouthing, and just not...

Hair Cuttery / customer service

Re
Rebazfan on Jul 16, 2017
Took my best friend to get a haircut yesterday evening( at 3084 Stony point )got there at 6:30, the stylist with blue hair was cutting a males hair, obviously not wanting to move another client into her chair. She said theres 1 in front of you, it'll be 20-30 minutes. No problem, so we...

Hair Cuttery / hair cut

Me
meganr21 on Jul 8, 2017
I went to the hair cuttery in Lee vista area in orlando florida. My daughter and I were waiting for a haircut from a certain stylist because he was the only one who had a razor. When we came in we asked for a haircut only. HE blowdryed and styled my daughter and I's hair WITHOUT asking or...

Hair Cuttery / unsatisfied with hair color & style

Kl
Klstello12 on Jul 7, 2017
I went yesterday to just get a hair cut. When i got there i decided i wanted something different, i showed the stylist what i wanted. $143+20 later and i was extremely disappointed! Im wanting a refund. This is just unacceptable. First picture is after she did my hair, second picture i...

Hair Cuttery / haircut/ hair treatment

11
112re on Jun 11, 2017
06/11/2017 804-513-3651 I am not satisfied with the haircut / hair treatment/ over charged I would like to request a refund I visited hair cuttery today to get a hair cut and shampoo. I specifically asked the stylist to get a hair cut and shampoo. I did not asked for a hair treatment. I...

Hair Cuttery / shampoo/blow-dry/straighten

St
Stephanie Bonilla on Jun 4, 2017
I made an appointment at Wheayong Westfield location. For a shampoo/blowdry/straighten. Their website said 28 and the stylist said 28 along with their prices on the store and was charged 52 dollars and they claimed bcuz my hair is natural hence the extra charge and my hair still looked...

Hair Cuttery / appointment made and not honored.

Ba
Barbara Brady on Jun 4, 2017
I have been a loyal Hair Cuttery client for many many years. I even followed my current (but no longer after today) stylist when the Freetown RD Hair Cuttery closed and she was moved to Owen Brown. I called early this morning to make an appointment with Bok, my stylist and was given a 4...

Hair Cuttery / express wash/style

Th
Thomasthomas on May 28, 2017
Ugh. I just paid a fortune to have my daughter's hair washed and styled. It's so not what I wanted that we are on our way home so she can wash and style it herself. Even when I told the stylist repeatedly that I wasn't happy, she just kept making it worse. Is there any recourse? What doe...

Hair Cuttery / haircut

Su
Susan 1234567 on May 20, 2017
Hi, I went to Burke Center Parkway hair cuttery and asked for a long layer. My hair ended up being like a mushroom and short layer. I asked to have it flat iron since it was so high up and was charged additional $12. I went to a salon to fix the disaster hair cut and they told me my hair...

Hair Cuttery / poor service very long wait

Ni
nicole17 on May 14, 2017
On 5/11/17@ 5:30 I brought my (2)boys in to get a hair cut at: 45119 first Colony Way, California, MD 20619, I was told the wait would be 1 hour. during that one hour ( I was the second person on line) two hair stylists ended their day, even though more people were coming in. There were...

Hair Cuttery / horrible customer service

Je
jessica410 on Apr 23, 2017
On saturday 4/22/17 around 3 pm, I visited the catonsville location to be serviced. I checked in and a few minutes later, I turn to look out front of your establishment as well as the other customers, due to the very loud commotion, only to see a slim brown skinned young lady yelling and...

Hair Cuttery / Root touch up

Mo
moglie on Apr 9, 2017
On 3/9 at 9 am in the Loggers Run Boca Raton branch of hair cuttery I had an appointment for a root touch up. I arrived on time and walked into the store just before one of the hairdressers. A second hairdresser was already in the store and had a client in the seat but had not begun with...

Hair Cuttery / Lack of customer service

Ka
Karen Wittemann on Mar 6, 2017
I received an email coupon for 50% off a color service, it was only good on Mon, Tues and Wed. It was difficut to get there with enough time after work to have the color service, but after 2 months of trying I finally got there at a reasonable time. I walk in, there are 2 stylists working...

Hair Cuttery / Service, or lack therof, at the niles, il salon

Ad
AdamT3879 on Feb 17, 2017
I usually go to Great Clips to get my hair cut, but last night I thought I would give Hair Cuttery at try while my children were having their swim lessons. I walked in to the salon at about 6:25 pm, and was told there were two people ahead of me, and it would be about a 30 minute wait...

Hair Cuttery / Perm

Ne
Nena Babiie on Jan 14, 2017
Ok so I arrived at hair cuttery in winter park Orlando for my perm at 10:30 am on 1/13/17 stylist began to work on my hair she gives me the whole talk on what to do and what not to do in order to keep perm in tact. She put all the rollers in and once putting in the first step she tells me...

Hair Cuttery / Stolen cell phone at ranson, wv hair cuttery

Ju
Judge D on Dec 28, 2016
I was at the hc in ranson, wv on christmas eve. I used my phone right before I got in the chair. I put it in the cell phone pocket on the coat. The stylist took my coat back to the employee break area. After my haircut, I asked for my coat. The phone was gone. Only one of the employee...

Hair Cuttery / Hair color

Di
Dianna Martinez on Nov 22, 2016
On October 10, 2016 I walked into Hair Cuttery in Romeoville, IL. There is 2 locations about a mile from eachother. I've never had a problem with either location and all the stylists usually do a wonderful job with my bleach blonde highlights and cut. I haven't been there in a while and...

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