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Consumer Complaints & Reviews in Louisville, Kentucky

White Castle / overall service and hamburgers

madhen on May 25, 2017
White Castle, Hurstbourne Lane at Stoney Brook, Louisville, KY Went there on Tuesday, May 23, 2017 at 6p just before taking in a movie across the street. The restaurant did not appear crowded, and we were just going to stop in for a quick bite before the movie. How hard could it be to get...

Pizza hut / incorrect delivery and bad customer service

randysphillips on May 20, 2017
My son ordered a pizza and a 2 liter Pepsi ... the driver delivered the pie but no drink ... said they did not give it to him ... said would be right back with it ... after more than 30 min called store and the first words out of the managers mouth was "do you have your receipt" ... paid...

Dollar Tree / store number 1932

Dougfiveo on May 19, 2017
I visited your store (5723 Preston Hwy in Louisville, KY, one week ago. I called and left a message in a voice mailbox - but never got a reply. The store I visited was THE single-most FILTHY store I have ever been in - period. Every single aisle and space was littered with trash. The carpet...

Thorntons / cashier at 4250 dixie hwy

Angela Cora on May 16, 2017
Walked over night bagged 2 doughnuts ...then proceeded to look at sausage biscuit area (as she was back there preparing food) not she says doughnuts aren't enough! I don't know this lady but she is always rude and I go into Thor tons sometimes twice daily and I understand having a bad day...

Steak 'n Shake Enterprises / Wait in drive thru

Jmiller1019 on May 11, 2017
Not only did I wait for 20 mins, but when I got home the order was wrong. So I was pissed more. My burger was supposed to be fully dressed and it wasn't. The main reason I come is for the onions on the burger, I was very disappointed . The waiter even repeated the order when I said I...

Steak 'n Shake Enterprises / Wait in drive thru

Jessica1019 on May 11, 2017
The steak and shake in louisville, ky on Dixie highway is ridiculous. It's a fast food restaurant, u shouldn't be in line for 20 to 30 mins waiting on food and to place an order. It's ridiculous, especially if there's on 3 cars in the line and no ones inside the restaurant, but like 2 or 3...

Ashley Furniture Industries / What customer service?

Rhashida on May 11, 2017
My dad and I went into Ashley Homestore located on 11521 Bluegrass Parkway Louisville, KY 40299. We spent approximately two hours in this store. I asked my dad if anyone has asked him if he needed assistance. He replied, " yes, a black lady asked if I needed assistance." I seen the exact...

iKeyless / I think this site is fake

Doug on May 10, 2017
I think this site is fake, I can't think of any other explanation. Ordered a key for my car from iKeyless and they took my money very fast but did not contact me with any further details. Key was never received and iKeyless ignored all my attempts to reach them. I saw many negative reviews and...

Steak 'n Shake Enterprises / Terrible service repeatedly

Demcguff on May 4, 2017
Visited Steak n Shake on 4913 Dixie Highway, and had a terrible experience as usual. I had not been to this Steak n Shake in more than a year because of a string of bad experiences. We walked in and were not greeted and had to seat ourselves. There was only one server for the whole...

Stanley Steemer International / refund and lawn and driveway

Mark Bobrow on May 4, 2017
I received a call from Stanley Steemer about the job they did earlier.I talked to I think is the manager of the operation in Louisville, Ky. He wanted to redo the carpet and grout. I told him that I had talked to Coit who at the time was two houses down from my home if they could do a...
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