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Galen College of Nursing Customer Service Phone, Email, Contacts

Galen College of Nursing
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1.4 9 Complaints
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Galen College of Nursing Complaints 9

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5:57 am EDT
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Galen College of Nursing Program Director

The new program director is rude and condescending. She had me unenrolled the day before finals and the last day of class for an error in attendance. I had proof on my phone I was in class. She ignored me told me to take it up with the instructor who was quitting anyway so he didn't care. Then come to find out the same instructor was counting me present back in the fall when I had dropped the class and had proof. so she would not let me continue after being half way done with the program. Even though it was an error on her instructors.

Desired outcome: Her resignation.

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Update by Victoria197999999990
Aug 17, 2023 5:58 am EDT

Would Not recommend! The new program director is rude and condescending. She had me unenrolled the day before finals and the last day of class for an error in attendance. I had proof on my phone I was in class. She ignored me told me to take it up with the instructor who was quitting anyway so he didn't care. Then come to find out the same instructor was counting me present back in the fall when I had dropped the class and had proof. so she would not let me continue after being half way done with the program. Even though it was an error on her instructors.

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6:01 pm EDT
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Galen College of Nursing Dismissal from program

On April 1st I received an email of dismissal from the LPN program after retaking Medsurg 2 and paying 5,600 out of pocket failing my comp exam by 3 questions I spoke with the assistant administrator in regards to whom I needed to speak to speaking that the student is unable to guarantee exactly what they’ve scored on these computerized exams. I was told she would look into it and it’s concerning because I failed this class by the exact amount of questions. The staff who’s responsible to help you succeed cares none and it’s proven to be a school all about the money.

Desired outcome: I want this situation investigated not just for me but for who ever else may have been through or going through what I’m going through. I have one class to complete my nursing program and I want to be able to do so.

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1:34 pm EDT
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Galen College of Nursing Staff and Teachers

When you have to prove to the teachers that you aren’t lying about a family situation, is very upsetting. No one who teachers or works within Galen shows any sort of compassion towards their students in difficult times. To have to bend over backwards to prove you aren’t lying is not acceptable, they make is so difficult it’s not even worth trying to provide the documentation.

Desired outcome: No positive outcome. They don’t care.

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Is Galen College of Nursing Legit?

Galen College of Nursing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Galen College of Nursing to be a trustworthy company. Although there's a 11% resolution rate for customer complaints, which deserves attention, Galen College of Nursing is known for their high standards and safety. If you're thinking about dealing with Galen College of Nursing, it's wise to check how they handle complaints.

We found clear and detailed contact information for Galen College of Nursing. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Complaints boards detected workplace-related services and and offer a range of services to help you navigate the sometimes murky waters of job hunting. From resume writing to interview coaching to background checks, they offer a range of services to help you land your dream job.

Galencollege.edu has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Galencollege.edu has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Galen College of Nursing have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Galen College of Nursing and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Galen College of Nursing has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 11% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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5:00 pm EDT

Galen College of Nursing Unfair treatment

I took Med Surg and passed the class, but was put into the ATI remediation because I did not pass the ATI.

During the independent study class, the teacher did not take row, it was just expected the students put their names in the chat box for attendance.

I forgot to do this, I am a single mother, so it’s hard to remember everything while listening to school and your kid scream.

I was dropped from the class, stating I missed a day and didn’t have everything turned in.

To this day, there are students who are missing work.

I was there on zoom, but was falsely dropped.

I have to retake Med Surg, which will put me 6 months behind.

I am furious and this is why people drop out of nursing school!

DO BETTER!

Desired outcome: I should be able to take the ATI, as I did the work and was falsely taken out of the class.

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1:14 pm EDT
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Galen College of Nursing Customer Service

I have called the admissions office at the Nashville campus twice, and both occasions the woman answering the phone was rude. The first time I called was to get information about their programs and see if I could schedule a tour and schedule a time to speak with an enrollment counselor. She was rude and had an attitude with each question I had. She would do a heavy sigh and was very snappy. I called back today (Tuesday, July 19, 2022) to ask how long does it take to receive our score from the TEAS test since the results are disabled online and see if there is anything they recommend students do in the meantime. The same woman answered the phone after answering my first question, she HUNG UP THE PHONE! She replied 72 hours in a rude way and hung up. I didn’t get a chance to ask her my second question, nor did she bother to ask if I had any more questions. This lady needs a lot of training in customer service. She seems to hate her job and should be in the admissions department.

Desired outcome: Give the older woman answering the phone in admissions some training in customer service or fire her and hire someone that likes to do their job and won’t run potential students away.

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6:55 pm EDT
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To whom it may concern, I have been attending Galen for three quarters. And so far, I have had no complaints, until now. Personally, I have been extremely happy with Galen, up until this point. So, to get into it, I am being treated very unfairly to say the least. During this quarter, it has been my goal to complete my clinical requirements, in doing...

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6:05 am EDT

Galen College of Nursing Student driving Terra Crossing Blvd

Your students dont own the road and neither does the college. Educate them on not tailgating someone on their way into class. If I need to get in touch with another department, let me know. This stretch of road will become very busy in the next few years and the city does not need your students contribuing to the wrecks.

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10:16 pm EST
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Galen College of Nursing Financial aid

I completed my LPN at Galen then went on to pursue my Rn. After only a month in the program I find out they never filed my financial aid as they said they would. They admitted to me it was their fault for all the problem and gave me an F in my classes which I never failed. I have never failed a class, this is what they listed for me in attempt to get rid of me. They wanted me to go find another school after they had taken my money the first time I was there. When I went to return to complete my Rn and was accepted into the RN program, they said i did not qualify for title IV funding. When i tried to find out in detail why, they would not give me answer . I asked over and over with no reply given only told to refer to student handbook. They take your money and lie. The office is so interested in herding students in like cattle to take your money then your on your own .. to fight your way with them to get your education. They are all about a dollar and do not care for their students. I had also went to Ivy tech in the past and never once had this problem. Galen is unorganized and fraudulent. They miscalculate financial aid and the student never knows about it unless you dig into it and calculate it yourself. Very Sad. You basically teach yourself at this school. They offer busy work classes rather than educational nursing classes overall. They have such high turnover of young hired staff in the administration office and these young kids and people they hire have no clue as how to manage prior funds or read and discuss with people. It is like going to a bad used car lot. Galen is only out for what they can get and then its Forget YOU! Dont waste your time or money because they wont waste a minute on you to help you succeed. Thats the truth. They treat their students like little kids, not adults . At least not the same adult that pays them 26, 0000 dollars for their program. You are treated like an adult for one day.. the day they sign you up. $$$$$$$ Ruthless school.

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3:55 pm EDT
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I attended this school for a 1 year program in nursing, the school cost 18, ooo dollars. I applied for finacial aid and was granted full aid.I had an interview with the schools finacial aid and they advised me that I was 569.00 dollars short toward my finacial aid. I asked why she told me that my books and everything were included in my tuition and that I...

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Overview of Galen College of Nursing complaint handling

Galen College of Nursing reviews first appeared on Complaints Board on Jun 4, 2009. The latest review Program Director was posted on Aug 17, 2023. The latest complaint false tuition was resolved on Jun 04, 2009. Galen College of Nursing has an average consumer rating of 1 stars from 9 reviews. Galen College of Nursing has resolved 1 complaints.
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  1. Galen College of Nursing Contacts

  2. Galen College of Nursing phone numbers
    +1 (502) 410-6200
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    +1 (877) 223-7040
    +1 (877) 223-7040
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  3. Galen College of Nursing emails
  4. Galen College of Nursing address
    1031 Zorn Avenue, Suite#400, Louisville, Kentucky, 40207, United States
  5. Galen College of Nursing social media
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    Jun 13, 2024
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