Sonic Electronix Customer Service


Sonic Electronix, Inc.

10645 Freeport Dr.
United States - 40258

Customer Support Phone Numbers

+1 661 257 9993(Customer Service) 2 2
Mon10:00 AM - 9:00 PM
Tue10:00 AM - 9:00 PM
Wed10:00 AM - 9:00 PM
Thu10:00 AM - 9:00 PM
Fri10:00 AM - 9:00 PM

Sonic Electronix Complaints & Reviews

Sonic Electronix / service

May 13, 2019

Went through drive thru Cashier at drive thru game me ten cents over which I gave back to her and I get treated unkindly by not getting my order done right Ordered 3 corn dogs they only gave me 2 Went back for my 3rd When I got home the 3rd corn dog was smashed Called the manager and...

Sonic Electronix / customer service.

Apr 15, 2019

I ordered a few hundred dollars worth of equipment last year. Items took a long time to get to me. I could not ever get anyone on the phone or return my emails. One of the 6X9s I ordered no longer works (order [protected]). Email from customer service told me to call customer service. On hold...

Sonic Electronix / lack of support

Jun 27, 2018

I don't think they are scam but don't expect anything other than cheap prices. I bought a stereo/amp and speakers for my daughter's car. The order was confirmed and shipped promptly minus a dash kit. I was notified it would ship as soon as they received it. Then I received a call asking if...

Sonic Electronix / fraudulent transactions

May 08, 2018

Do not buy from them it is a scam. They do not answer calls or emails. They spoke with me what speakers would fit my boat. I purchased them they were delivered and was obvious they did not fit my boat. I returned them the same day. I expected an apology and a full refund. Instead they kept...

Sonic Electronics / boss amplifier

Jan 05, 2018

I ordered a 2400 watt 4channel amplifier from sonic electronics on Dec29th for 87.99$ the money was taking of my credit card the same day I've been trying to contact them every since then to get my track my order confirmation I can't get thru to them thru emails or the phone all I want i...

Sonic Electronix / pioneer cd/nav car radio

Sep 13, 2017

Advertised as a navigation unit but had no gps and couldn't even connect to smartphone nav. Came with the wrong wiring adapter and could not be installed. there has been no response to a request for a return authorization and the help line says that they are reorganizing and short on...

SonicElectronix / customer service

Sep 02, 2017

My name is Rebekah Ainsworth. I previously called in and made a complaint already about the General management of Sonic in Jena La. I trusted that the issue was addressed and taken care of so being a loyal customer in a small town i went back on faith but with only a few choices to have...

Sonic Corp / food quality and service

Sep 01, 2017

I am a Hugh Sonic fan and while living in Georgia, I ate there at least once a week. I have moved to the Detroit area in Michigan and have been sadly disappointed in the Quality of the food served as well as the somewhat indifferent attitude of some of the employees. I always give a...

Sonic Electronix / Jbl 12 inch speaker

Jan 17, 2017

January 5th 2017 Sonic Electronix has sent me a defective speaker cabinet with a damaged voice coil. I spoke with the customers service manager Darnell and was told that no refunds are made for defective products only exchanges and that exchanges can take up to two to three weeks depending on...

SonicElectronix / Horrible experience

Nov 28, 2016

SonicElectronix is the worst company I have ever dealt with! I ordered from them and they took my money very fast but never delivered anything! When I contacted they asked me to be more patient and claimed that my order was on its way. My order never showed up and these people didn't...

SonicElectronix / Customer service not available

Nov 11, 2016

I'm trying to install my new car stereo and ran into a technical issue and tried to contact them: First they were not open at 10am as per their website, apparent they open at 10 California time. Then they were all "in a meeting" for half an hour when I called back. Then I was left on hold...

SonicElectronix / Never again!

Aug 09, 2016

I have purchased a stereo from and received it in a timely manner. When it arrived there was nothing wrong with it and there were no visible damages. But every time I turned it on it had this strange noise. About two weeks after I received it stopped working. I contacted...

SonicElectronix / Unprofessional company

May 20, 2016

SonicElectronix is seriously the worst company to deal with! I have ordered some parts for my card and received only partial order. Contacted customer service many times and they promised to ship the missing parts, but I never received them and they still have my money and keep telling...

SonicElectronix / Unethical behaviour

Oct 02, 2015

I purchased a car stereo from SonicElectronix however after I received it decided it was not a good fit for my vehicle. Returned everything in the original packages and was charged a 10 percent restocking fee even thought their website states that there is no restocking fee. When I... / The seller sent defective item and still hasn't changed it

Jul 31, 2015

My deal with the company was terrible, because I received defective accessory and immediately contacted the seller. I received the response, where the seller told me that the new order could take up to 60 days. I waited these 60 days and didn’t get the order... / I still haven't received money back, but seller didn't reply

Dec 24, 2014

I bought car audio system from the company I placed order and paid for it, but on the next day I got the email from the seller. He told me that my order was out of stock. I cancelled the order, and the seller promised money back within 3-5 days. It was big lie...

sonic /BLT sandwich / band aid with blood in sandwich

Sep 16, 2013

sonic /BLT sandwichI order BLT sandwiches almost every other day, well today i had made a call in order i was caller number 2 for a BLT sandwich. i Usally get my sandwich with cruchy toast it was 8:28 am so i arrived and payed 3.08 for the sandwich then i left, made it home took it out the bag and starting...

Sonic Electronix / Service tried to cheat me

Jun 21, 2013

Sonic Electronix - SERVICE THAT SUCKS I bought headphones from Sonic Electronix and paid for the shipment to Malaysia, where I live. I got an e-mail from Sonic confirming that my order would be shipped to Malaysia. However without my consent Sonic sent my headphones to a different...

Sonic Electronix / Refund - NEVER BUY FROM THEM


I purchased the auto remote start from Sonic Electronic on 12/09/11. My order number is 1349099 and 1349004 which include items Viper 4704V ($209.99) and Xpresskit PKALL ($39.99) for my Acura 2010 RDX model. I had it installed professionally in my car but when everything was done it was not...

Sonic Electronics / Misleading


I ordered and Open Box LCD at the price on website after 3 days when it was not shipped I called Sonic Electronics and asked them what is going on with my order in reply I got to know that they dont have LCD in size and price they advertised I have to pay extra $150 to get new one. I asked...

Sonic - Tupelo, MS North Gloster / Stealing and Overcharging


Over the past two months, I visited the same Sonic 8 times. I've ordered Blasts and have been overcharged all but one time. The menu says for a regular size butterfinger blast it is $2.19, but I am charged $2.29 I've brought this to the attention of several carhops, a manger, and...



Do not use this company. SonicElectronix is a scam. I was sold a Jensen unit that used and not new. After installing the product we noticed scratches and the remote as not working. After inspecting the box carefully a disclaimer on the box stating this is unit was opened and not used for...

Silver Sonic XL / scams


I bought 2 Silver Sonic XL for my husband who is only 42 It don't work. Totally crap. Then I noticed every since then they have been taken $14.95 out off my account every month. But it don't stop there. $14.95 every month wasn't enough. SB Savings 2 go also wanted $14.95...

Sonic Cameras / Unsatisfactory rating with Better Businness Bureau


Do NOT oder from this company! Their prices are low only to hook you into providing payment information. This company is rude, intimidating, and unprofessional. I ordered the Rebel XSi and received an email to call to confirm the order. After taking my security code from the credit card...

Sonic Camera / Terrible company


First, look at Better Business Web site and then look at the 'RipOFF' web site below which is full of complaints on Sonic Camera: Never, ever, ever, order anything from this company. They advertise incredibly low camera prices and...

Sonic Cameras / Bait and Switch


As other posters have mentioned, this company runs a blatantly illegal bait and switch operation. Received a "confirmation call" a few days before Christmas and was told a Nikon D40 I purchased "did not come with a battery and not buying an extra battery would be a serious mistake"...

Sonic Camera / Unauthorized charges


I recently order a Nikon Camera and lenses online from Sonic. After not receiving a confirmation email, I called the company. They asked for the CCD from my Credit card (which was reasonable). Then they went into their sales mode. They wanted me to pay $135 for the EN-EL3e that would...

Sonic Camera / Fraud


12/08/2008 around 4:00 California time called Sonic Camera 3505 Quentin Road, Brooklyn, NY 11234 Their phone number is [protected] ext.226 to place an order Michael answers from the camera department he claims he is a knowledgeble Pro Camera Expert. I had seen there ad regarding a Deal for...

Sonic Cameras / Scam and thieve!

These people are total scams!! I bought a Canon 70-200mm f/2.8 IS lens on April 2, 2008 for $1, 199 with my American Express card and they sent an email confirmation of a four digit number but no confirmation of the amount of money I just spent. The next morning I get a call from a man...