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Consumer Complaints & Reviews in Palatine, Illinois

Facebook / facebook two step authentication

Sheri Tellone on Oct 26, 2018

I can't get onto my Facebook page. I changed my password. Sent my ID. I am Not getting the text messages. Did my phone number get deleted? Please send my tw3 step verification so I can log in. My phone number is [protected]. I didn't try to log in 18 times in one day and it said I did. I...

Discount Tire / tire assembly

Dmitry K. on Sep 26, 2018

On September 15th I brought my car, Nissan Altima for tire balancing services. Unfortunately, during working with a front tire, they broke a nut and it fell inside of the wheel and then required the whole car to be towed to nearest Car-X facility to remove it. Unfortunately, it was just the...

Infinity Healthcare Management / disposition fee

Paresh Vipani on Sep 13, 2018

I had originally leased a vehicle 2015 Lexus RX 350 from Lexus of Orland, 8300 W. 159th Street, Orland Park, IL 60462. The VIN number is 2T2BK1BA9FC324816. I turned in my vehicle to Lexus of Arlington, 1510 W. Dundee Rd, Arlington Heights, IL 60004 on Aug 10th 2018. I was told by the...

Forever 21 / store manager adelle sison fraud actions

Olena Ter on Jun 3, 2018

On June 3rd 2018 at your store At 20393 N Rand Road Unit 126 Kildeer IL 60074 Manager Adelle Sison ( as he introduced himself) provided us with promotional information that if we apply now for the reward cad( not credit card(!)) we are receiving 50% off from the current purchase. Then he...

US Bank / auto loan

wmrosman on May 8, 2018

Negative stars...Horrible, horrible, horrible experience - turned my escalade in last november 2017 (today is may 2018) and they lost the truck, continued to charge me monthly payments, claimed they repossessed the car, made a claim on our credit...Been dealing with more than 7 department...

Speedway / false advertising and not giving a refund

John choi on Nov 5, 2017

I had purchased two bags of beef jerky that was advertised two for four dollars. I asked for the receipt, I was given a reward statement but not the actual receipt. I was already in the car and there was another customer in line, so I left. The next day I checked my bank statement and wa...

Ross Dress for Less / customer service, cashier

Bety Gonzalez on Oct 17, 2017

this happened on 10/17/2017. one of the cashiers, who's name is Diana H, was done cashing out a customer ahead of me and my turn was next. she was also the only cashier on the counter. she although didn't want to attend me and instead a pulled manager to attend me instead. she then...

7-Eleven / air compressor used to fill tires

!!!!!!!!!!!!!!!! on Jul 12, 2017

Thanks to the poor customer service provided by the clerk at the store at Quentin Rd and Northwest Highway in Palatine, IL, you have lost my business and the business of my family. In addition, I will speak poorly about 7 11 to my friends and neighbors. Why? This evening (7.12.17) I went to...

Motel 6 / I asked the desk clerk to check key card for entry to my room.

Er53 on Jun 22, 2017

I asked the afternoon clerk to check my key card.The door has a card entry.I asked politely if he could pull up the history for the room.He made me one key card.I feel there was something suspicious going on and wanted to check the door.Denied me checking the door and felt I definitely...

Dish Network / / upgrade to hopper free - price misquoted!

Sandi598 on May 31, 2017

Dish rep and I had a lengthy discussion about upgrading to the Hopper. We discussed how many TVs that are in the house (she actually told me how many she had on her account) and she quoted me a price and actually said that the free upgrade covers as many tv's as we had. So she quoted me...