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Freedom Care

Freedom Care review: Horrible company

C
Author of the review
9:39 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I saw the commercial on tv to become a caregiver for a loved, so I decided to reach out to them and they are the WORST! Now keep in mind, I have been a personal caregiver for 22 years working with various home health care agencies with a 50 mile radius of my hometown. This company is basically a payroll company focusing on taking the state's money and not focusing on patient centered care. As a caregiver, I would have assumed that there would be a single contact person but instead there are several people that answer the phone and throw you around from one person to the other and then when you ask to speak to a supervisor you get the run around for several days. These places is filled with people who are script readers and are not patient focused and have no clue how to provide home health care services to individuals or how to treat people as employees. Even the supervisors you speak to on the phone give scripted answers and do not have enough knowledge to focus on employees or clients. Their commercial states that you get paid $14.50/hr. but when you sign up with them they lower you pay per county-Is this a bait and switch? I have reported this to a supervisor!
Steer clear of this company-you are better off going through a home based health care agency near your hometown.

Recommendation: DO NOT RECOMMEND!!!

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  1. Freedom Care Contacts

  2. Freedom Care phone numbers
    Click up if you have successfully reached Freedom Care by calling +1 (718) 989-4043 phone number 0 0 users reported that they have successfully reached Freedom Care by calling +1 (718) 989-4043 phone number Click down if you have unsuccessfully reached Freedom Care by calling +1 (718) 989-4043 phone number 0 0 users reported that they have UNsuccessfully reached Freedom Care by calling +1 (718) 989-4043 phone number
    Click up if you have successfully reached Freedom Care by calling +1 (718) 260-6250 phone number 0 0 users reported that they have successfully reached Freedom Care by calling +1 (718) 260-6250 phone number Click down if you have unsuccessfully reached Freedom Care by calling +1 (718) 260-6250 phone number 0 0 users reported that they have UNsuccessfully reached Freedom Care by calling +1 (718) 260-6250 phone number
    Privacy Officer
    Click up if you have successfully reached Freedom Care by calling +1 (718) 989-4037 phone number 0 0 users reported that they have successfully reached Freedom Care by calling +1 (718) 989-4037 phone number Click down if you have unsuccessfully reached Freedom Care by calling +1 (718) 989-4037 phone number 0 0 users reported that they have UNsuccessfully reached Freedom Care by calling +1 (718) 989-4037 phone number
    More phone numbers
  3. Freedom Care emails
  4. Freedom Care address
    1979 Marcus Ave, Suite C115, New Hyde Park, New York, 11042, United States
  5. Freedom Care social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 12, 2025
  7. View all Freedom Care contacts
Freedom Care Category
Freedom Care is ranked 53 among 261 companies in the Medical Services and Facilities category