Latest Reviews and Complaints
Misleading information and poor service from mad city
Pros: The shower itself looks great. The color and design are exactly what I wanted, and the finished appearance meets my expectations. Cons: Mad City was dishonest and frustrating to work with. The information that was submitted for my project was not what the salesperson and I discussed. The size of the flooring was significantly off from what we...
Read full reviewRedoing my kitchen
Mad City came to my home on February 22 2022. The man that came was Jack Larson. He showed me colors and doors, drawers and asked if I am ready to start with the overdo, I told him the color and the doors looked fine. I asked him what the price would be and how to pay the bill. The price would be $27,535 but because I am a senior there would be a discount...
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Cancellation and hang up calls
I had scheduled an appointment for an estimate. I was on my way to meet with the sales person... got a call they cancelled my appointment. Rescheduled again and once again they cancelled as I was in route to meet with them.
Then ... a week later I get a call from them to schedule and the sales person hung up on me as I attempted to explain what had happened previously.
Recommendation: Don't bother!!!!
Mad City complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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Mad City Contacts
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Mad City phone numbersClick up if you have successfully reached Mad City by calling +1 (844) 835-1757 phone number 0 0 users reported that they have successfully reached Mad City by calling +1 (844) 835-1757 phone number Click down if you have unsuccessfully reached Mad City by calling +1 (844) 835-1757 phone number 0 0 users reported that they have UNsuccessfully reached Mad City by calling +1 (844) 835-1757 phone number
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Mad City social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 08, 2026
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