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Consumer Complaints & Reviews in Hoffman Estates, Illinois

Sears Brands / sears kenmore elite refrigerator 795

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Regina Shiles Ellis on Jul 6, 2018

One year ago, I visited my local Sears store to purchase a new refrigerator. I was really excited about getting one with the French doors and bottom freezer and of course, Sears was the store my parents and grandparents always went to for appliances. Where I bought my first washer and...

Sears / repair dryer

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William Jackson on Jun 18, 2018

Someone needs to work on making SEARS great again. I am a disabled veteran. My dryer stopped working. I will have been without a dryer for 2 months. I have a protection plan. I called Sears and was scheduled an appointment twice with a 8-5 window. No one called or showed up at all. They...

Sears Holding / hot tub ordered online order # 870033932

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Lmajka on May 29, 2018

I originally ordered Hudson Bay Spas 5 Person 14 Jet Spa with Stainless Jets and 110V on April 13th. I found out through independent research that the Jets and heater would not work at the same time. I called customer Service on Monday April 30th to cancel the order. I was told it would...

ComEd / Commonwealth Edison Company / moving transformer

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Tiffany Arvanitis on May 27, 2018

I am so disappointed in comed I do not know where to start. We were supposed to close on my new construction home this coming tuesday, may 29th. We found out about a week the city will not approve our final inspection because the comed transformer box was installed 2 foot higher than on...

Jewel-Osco / customer service

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Amee82 on May 7, 2018

I went to the store tonight to pick up baby formula with my wic coupons and I forgot to sign the book. And I processed to complain I just got it and forgot to sing it but they had my sign a paper and looked at my Driver license. And still gave me a problem! And this all happen in front a...

Dog Pawty / light up dog collar

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Marianne James on Apr 26, 2018

I ordered 4 collars 1 XL-blue 1LG-yellow 1NED-pink 1 SM-pink Never received them. I live out where we have lots of skunks. Wanted the collars so that I could see my dogs in the yard before they get sprayed. PLEASE tell me my collars are on their way. It's easier to spot my dogs with...

Sears / warranty service

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Marlene Colangelo on Apr 21, 2018

The problem is my washing machine. And it started in I would say September of 2017. It was leaking. So we called for a service appointment. A repairman came to the home in September and cleaned it - I was not there, my sister was, said we were using too much detergent, and that everything else...

LG Electronics / refrigerator

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Paula Goclowski McCarroll on Apr 20, 2018

case #5677829. model # 795 74015 411. we purchased this from sears in feb 2017 with the 5 yr extended coverage. at the half way thru feb 2018 the refrigerator died. we call service and told to re-boot, we did nothing happened. we were then given an apt on 3.3.18. we are now 2 weeks into no...

Sears Brands / snowblower

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Sheri Jensen on Apr 16, 2018

My snow blower is unrepairable I have had a service tech out 4 times and it has not been fixed. Contract 046977666700026 repair dates with case numbers 3/6 41853479 3/20 41854047, 3/26 41858829 and 4/16 41868113. I have reached out to customer service with no results. The snowblower i...

Sears / roebuck service repair and appliance warranty; home warranty for appliance

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Gloria M Wimbley on Mar 6, 2018

I have been dealing with Sears repair and Home Warranty with no satisfaction on the repair of my Kenmore Hotspot refrigerator. I have tried getting the issue resolved since August 2017, to no avail. They keep ordering parts that do not work and have replaced the main computer board 3 time...