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Straight Talk Wireless Customer Care Service

Straight Talk Wireless Inc.

9700 NW 112th Ave
Miami
Florida
United States - 33178

Customer Support Phone Numbers

Work days:
Mon8:00 AM - 12:00 AM
Tue8:00 AM - 12:00 AM
Wed8:00 AM - 12:00 AM
Thu8:00 AM - 12:00 AM
Fri8:00 AM - 12:00 AM
Sat8:00 AM - 12:00 AM
Sun8:00 AM - 12:00 AM
 

Straight Talk Wireless Complaints & Reviews

Straight Talk Wireless / customer service

Ti
Tired of the bulls..t on Jul 16, 2017
Straight Talk Reps or rude and disrespectful. They hang up on you and won't help with a problem. On top of that Straight Talk will steal your money. They won't refund for a products not working. So sad. Will never use them and I will tell everyone I know and also have them tell everyone...

Straight Talk Wireless / bring your own phone

Br
Breann Kalich on Jul 14, 2017
Dear straight talk, I am very disappointed with your bring your own phone plan. I recently bought a Samsung galaxy s8+ unlocked phone for the bring your own phone plan. Sadly my new phone was not compatible with your service. If you have a plan that says bring your own phone why does the...

Straight Talk Wireless / data

No
none212 on Jun 28, 2017
i called 10:27pm est // and spoke to rep marecor ID: 512973 in tech support// i explained to her that i never ran out of data in one week and that she look into it and if she could reset my data because i never had this issue before. she told me she that i have one gb left and that she...

Straight Talk Wireless / customer service

Sh
shaya71 on Jun 16, 2017
First they need to hire American speaking people. Second stop robbing the consumers. When theres a problem with there service fix it plan and simple. My complaint is the same as every other person on here. Ive waited for over an hr to speak to a supervisor, Ive been sent sim card after sim...

Straight Talk Wireless / zte majesty pro lte

Da
Daniel t phillips on Jun 11, 2017
I have been a straight talk customer for years. Phone coverage is the best on the Verizon towers. ...But I just purchased a zte Majesty pro from Walmart New ..not refurbished...and will not load up for some reason. I think I may have purchased a lemon phone. ??? It's NOT my location...

Straight Talk Wireless / my iphone order

Li
Lightbright on Jun 6, 2017
I had ordered my iPhone four days ago it was sapose to be shipped I never got shipping confirmation I called and asked where was my order and they would have me on the phone for almost a [censor]ing hour three times and than hang up talking about their system is loading if their system i...

Straight Talk Wireless / data consumption & practices

Ch
Christie Lancaster on May 30, 2017
I have been a customer of StraightTalk for a number of years, and have always used the plan that contains 5gb of data monthly. Within that time I have never exceeded the 5mb of data within the allowed 30 day plan. As usual, on my renewal date I renewed my services of unlimited talk ...

Straight Talk Wireless / shuts my service off and makes me get a new sim card every six months leaving me without service

Rh
RhoniKaye on May 25, 2017
Straight talk keeps shutting my service off having me get new sim card every six months leaving me without service constantly leaving me without a phone... Now they are trying to tell me my cell phone is no good when I purchased my cell phone six months or less ago... I'm a disabled single...

Straight Talk Wireless / Unlocking my iphone

Bb
Bbv5 on May 25, 2017
iphone 5 phone number [removed] Name on Account: [removed] I joined straight talk 9 months or so ago and paid over $300 for the iphone that came with the plan. I moved to Canada on a work permit in February 2017 which meant I had to cease using my monthly plan. Consequently, I need a service...

Straight Talk Wireless / customer service

Cr
Crystal Conley on May 12, 2017
I have been without a phone for a total of a week and a half. Between ticket orders and sim cards not being mailed when they were supposed to be. Spent full days being sennt from one person to another never getting anywhere. A 45$ phone card wasted, never got to make one cask or text. It'...

Straight Talk Wireless / straight talk

Sh
Sheshem on May 10, 2017
I'm really mad I now have no internet data I called to ask what happened they told me I used it all up FYI I just got my card a week ago I also called 3 times first time I asked for a manager I was on hold for 1hr20min WTF I hang up call again ask for a manager was on the phone for over...

Straight Talk Wireless / straight talk customer stole my net10 account

El
Elaine Haygood on Apr 21, 2017
Found out today that my net10 wireless account was canceled by someone with a straight talk account on 3/20/2017. The really horrible part is that they took the automatic payment from my net10 wireless account to pay for the straight talk account on 4/10/2017. I have the transaction id number...

Straight Talk Wireless / customer service

La
Lasawn on Apr 7, 2017
I don't like straight they are very ignorant an compulsive lyars how can you be an employee an lie an say your the manager an you told me wat ever you say to me the manager gon say the same thing for one how do you no an for two your not supposed to be speaking apon a manager an if I...

Straight Talk Wireless / customer service

Sa
SayNoToStraightTalk on Apr 5, 2017
Two weeks ago, I called straight talk's customer service line to order a new sim card for a previously activated phone. After being on the phone with the lady for over an hour, I received the incorrect sim card. The sim card I received was for the phone we we're already using. However, I...

Straight Talk Wireless / customer service /phone galaxy core prime

La
Larry Bush on Apr 4, 2017
Purchased Phone and the service a year ago and for the last 10 months I have had nothing but complaints and have called and called and still get the runaround from people that swear they speak English but their accent is so thick you can't understand them and then they want to be...

Straight Talk Wireless / data usage throttling

An
Angie Cornwell Bates on Mar 27, 2017
I have been a straight customer for over 2 years. Almost every month, my high speed data would be slowed to worse than dial up speed. I decided that maybe there was fine print that i had missed with the 45.00 a month plan so i switched last month to the 55 dollar a month plan so i could...

Straight Talk / number and time transfer

Ri
Richard Yearian on Mar 14, 2017
my husband lost his phone and a friend gave us a phone to use to transfer his number to, this phone is exactly like the one my husband lost. Well I tried to transfer the stuff to this phone and they told me I had to take it to wal-mart, so i did I spent and hour and a half in wal-mart with...

Straight Talk Wireless / poor customer service and unethical behavior

Ja
James Carpenter on Mar 7, 2017
On 3/6/2017 I contacted customer support because a phone on my account was deactivated without warning. When I called Straight Talk customer service, I was read the terms and conditions, but never received an explanation as to why the ism card was made inactive. There was one rep that...

Straight Talk Wireless / michael the customer service manager

Ma
Mamakitty1503 on Mar 4, 2017
This manager was the rudest, most unhelpful person I have ever worked with. Even tired to deactivate my personal number to get my husbands working. He couldn't tell us what was wrong or how to fix it. He wouldn't corporate. & when I asked for a transfer he told me it was impossible. Thi...

Straight Talk Wireless / customer service

Ma
MarilynnBoyd on Feb 28, 2017
Hello, My name is Marilynn Boyd. I called you guys earlier because my phone was stolen. I'd given the young lady all of my info and then I was transferred again. They told me to do the automatic call back because it would take 30 minutes for a rep. Well, the rep has called me back and...

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