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Consumer Complaints & Reviews in Pembroke Pines, Florida, United States

Autonation / service department in pembroke lines auto nation

Ju
Jan 13, 2019

I took my Buick Enclave to this dealer for one simple issue. Then I get told that my car has some other issue pay get it fix. Then not even 2 days later my car starts acting up I take it back oh we left a motor mount lose. No then 3 days later am back something else this has been a train...

Autonation / customer service/service manager

Gg
Dec 06, 2018

To Whom it may concern: I am writing to express the poor service I received when I called your customer service line. After being put on hold for over 15 minutes for ten times I called the dealer. I had to call your corporate office for the service manger to call me. Josh said he would...

The Cheesecake Factory / poor "manager" service

We
Dec 05, 2018

Hello, On 11/30 I was eating at the bar at the Cheesecake factory in Pembroke Gardens, Pembroke Pines Florida. While I spent a tremendous amount of money on drinks, my husband and I also ordered meals. When my meal came (small greek salad with Chicken on the side) I noticed there was a fly...

Lexus / my gas tank won't open

Ma
Nov 12, 2018

I went by pembroke pines lexus on sunday nov 11, 2018 and had the worst experience with service advisor ed. Who told me the could not take care of the issue only monday through friday and when I asked if they would give me a loaner they stated yes. I showed up the following date nov 12th...

Tuff Shed / tuff shed

Ot
Oct 20, 2018

After paying in full May of 2018 it's the end of Oct and it still has not gone through final corrections and inspections. The office is grossly understaffed and mismanaged every time you call they seemed to be so backed up and disorganized full of excuses. At this point my patience is at...

Acura Of Pembroke Pines / car dealership

Mi
Oct 19, 2018

Buyer beware once you sign on the dotted line you're screwed. We're on the hook for thousands of dollars and we have a vehicle that will not even start and its only been a month. Do not purchase any used vehicles from them you will be sorry we have been trying to work things out through...

Home Depot / blind services

Er
Oct 10, 2018

I ordered blinds since September 15 that were supposed to arrive since oct 8 . Not only did I not receive them but no email was sent providing an explanation for the delay but they do have their money . No compensation to the customer. Stay away from this company. Worst customer service. I...

Rooms To Go / delivery and support from store

Cl
Oct 05, 2018

I purchased a king size mattress for and had a deliver date of 10/4/2018. My had our son and was expected to return home with our child. The delivery driver called me 7:55am from [protected] and told be that the mattress was extremely dirty and that 'whoever' loaded the mattress tore the...

Autonation of Pembroke Pines, FL / battery replacement recall

Da
Oct 02, 2018

I brought my car to Autonation Nissan Pembroke Pines for an oil change and was told my battery had a recall and needed to be replaced under warranty. However there was going to be a $39.99 charge to clean the battery terminals. My question to the service advisor was: if you're already...

Rooms To Go / pillow top mattress sinking, again, again, and again!!!

Ep
Sep 22, 2018

Order #[protected] we are disappointed in the products that rooms to go has. I bought a mattress up until now I have had to return it because of sinking issues. I have gone to the store twice to pick out a different one and pay more and still have the sinking issue. I picked out one third...

New York & Company / return policy

Jo
Sep 06, 2018

This is the last tine I would ever go to nyand company my sister had bought me some items at the ny and company at the pembroke garden in Florida I wanted to exchange a item and I was getting more I was in a hurry and left the receipt home the manager tell me I can only get $5.99 for a...

KinderCare Education / silver lakes kindercare, pembroke pines fl

En
Aug 28, 2018

I am writing this complaint in hopes of resolving an incident that happened at my child's daycare. Her regular teacher is phenomenal, but she was out sick last Friday. When I picked up my two year old daughter she had not one, not two, but three marks on her face. One under her right eye...

Outback Steakhouse / online ordering for delivery

Jp
Aug 28, 2018

I had the extreme displeasure of trying to do business with your newest location: Outback Steakhouse 10400 Pines Blvd, Pembroke Pines, FL 33026 [protected] https://goo.gl/maps/bNJGBGWSsVt Put in an order and saw the funds come out of my account but the cryptic message in the system wa...

Pembroke Pines Dealership / deborah wallace, [protected], re: bait and switch game

Ms
Aug 08, 2018

After visiting the Pembroke Pines Dealership on 8-4-18, and test driving a car with Carlos M, I was told that when a 2018 Black CLA 250 was located, I would be called so I could make the purchase of the car. Carlos M called me on 8-6-18 and advised that he had the car and wanted me to see...

AE Flooring Corp. / laminate floor installation

Ub
Aug 04, 2018

We recently purchased laminate flooring from Empire and it was scheduled to be installed on Friday and Saturday. The installers arrived Friday as scheduled and began installing the laminate unfortunately one of the bedrooms had mold and we stopped the installers from continuing. We asked...

Taco Bell / drive thru order

Su
Jun 05, 2018

Not only was the line barely moving, the woman taking our order was very rude. When it was our turn to pull up to the box, the truck in front of us didn't allow us to reach the box. The woman taking our order greeted us and when we could not respond she began to loudly call out...

Autonation / warranty agreement not being fulfilled by dealership

So
May 20, 2018

I purchased my 2014 Jeep from Dodge Jeep Chysler Auto Nation with a !00, 000 Warranty. This dealership continues to sell dangerous defective cars. Since October 2017 I have taken my 2014 Jeep Cherokee to the Pembroke Pines, Fl AutoNation Dealership for the same transmission issue. The ga...

Party City / government help manager didn't help

Je
May 18, 2018

I worked at party city a year ago and my manager had put in the wrong digit for my social and took TWO moves playing phone tag with me. I'm very fustrated because I wasn't able to submit my taxes. Because of his careless mistakes. He was very careless and not responsible he could have...

Costco Wholesale Corporation / unable to purchase $300 worth of merchandise for my handicap father.

Su
May 12, 2018

Today my cousin Matthew Bayley-Hay and I went to Costco for my handicap uncle, Mark Bayley-Hay. Upon arriving the woman at the door asked to see our membership card, which my cousin went to hand her and she waved us in, never looking at it. We shopped during a very busy time for over two...

Panera Bread / rapid pick up order

Gi
May 08, 2018

I left work and arrived at my local Panera Bread in Pembroke Pines, FL. after placed a mobile order to be ready at 6:40 PM. The order was ready on time and all looked fine. As I left the restaurant and headed through the parking lot to my car, the shopping bag broke right through and out...

Shaq 24 Hour Fitness-Pembroke Pines / cleanliness

Bo
May 01, 2018

I am a frequent traveler to this gym and anytime I come in the evening (any time 6:00 p.m), the gym is disgusting! I have never seen a women's bathroom in such conditions! I walked in the bathroom and nearly vomited! There needs to be an on-site maintenance worker when these issue...

Kay Jewelers / engagement ring worst experience

Ro
Apr 16, 2018

To Start I have been Purchasing jewelry for many years from the Pembroke Lakes Mall Kay's Location as it is 5 minutes from my home. I have never ever faced a un pleasant sales associate but today I Was approached with a smiling face so i thought. The sales associates name was Martha Dont...

Zulay Angarita / bad technical support

Zu
Apr 09, 2018

I took my laptop to Office Depot on 650 University Dr because it automatically downloaded window 10 and blocked it. Upon receiving it back they had reseted it and erased all my information. The excuse is that they supostely told me. That is false. I would never authorize the deletion of my...

Olive Garden 1409 / server carmen a.

Sa
Mar 25, 2018

We went to the Pembroke Pines location. Server Carmen A. was not attentive. We had just received the salad and breadsticks when the food arrived. We couldn't enjoy the salad because we were worried the food would get cold. She didn't even ask once how everything was going. No refill...

24 Hour Fitness USA / unethical behavior

De
Mar 13, 2018

This is my first visit to the gym in Pembroke Pines FL!!I went to this gym with my friend to work out because he wanted to go in for one time with me so that I can warm up to the place. I come in to the gym and the gentleman at the front informed me that my friend needed an ID to come in...

Autonation / 2018 cla 250 computer failure pembroke pines mercedes

Je
Mar 13, 2018

My 2018 CLA 250 center console and everything related to it stopped working such a back up camera, gps, computer and everything else related to it. The Mercedes of Pembroke Pines where I purchased the just informed that there is nothing the dealership can do until the 22nd of March and...

Service America Enterprise / refrigerator not working

Li
Mar 06, 2018

Service call Sat, 3/3, for refrigerator not working. Paid extra fee to get emergency service same day. Technician came and advised that a part was needed and due to the weekend, he will put request, but part will not be ordered until Mon, 3/5 and Service America will call us on Mon to give...

Portrait Innovations / service

Ec
Dec 23, 2017

Hi my name is Erica Taylor I took pictures with my kids on dec 17th so that I can send my holiday pictures off in time I got there I was told my pictures wasn't gonna be ready when they should have called me the night before the young lady was so rude to me in front of my kids then told me...

Target Brands / online order

Ma
Dec 05, 2017

I placed a order online for a sale you had for a 6 piece towel set for $4 and requested In store pickup so i get to the store and my order was Wrong i was then advised that i had to contact the online Customer Service and i did the Rep Apologized and Stated that he was going to issue a...

Pizza Hut / delivery not accurate and customer service

Rj
Dec 02, 2017

Yesterday December 1st I arrived home full of hunger, I than proceeded to order Pizza from one of my local used to be favorite Pizza Shops. I ordered my pizza at 7:29pm and was promised my pizza would arrive at 8:15. I patiently waited for my pizza to arrive. Around 8:30 my pizza still...

Bath & Body Works Direct / customer service in store

An
Dec 02, 2017

I went to your.store in pembroke lakes mall and was paying uaing a digital coupon on my phone. Your staff told.me they never except coupons on phones thats a lie as i had shopped before and used the coupon sent via email from yourselves. The manager told me if i didnt like it then dont...

Pollo Tropical / customer service

Ge
Nov 20, 2017

SUNDAY/ Late night drive thru service is horrendous. The young man handling the orders has a very bad attitude towards every customer that was ordering food. I over heard him say various times they didn't have this or that. If you asked for anything he would say we don't have this... which...

Chevron / poor service

Ms
Oct 17, 2017

Chevron Gas Station 10255 Pines Blvd Pembroke Pines, FL 10/17/2017 I entered the gas station to pre pay my gas. I paid $35.00 but only pumped $32.00. I then returned inside to receive my refund of $3.00. I approached the same employee (Evi, an older hispanic woman) that had charged me just a...

Autonation / I did not receive ethical customer service at autonation, chryslarjeep ram pembroke pines fl dealership

So
Oct 16, 2017

My name is Sonia Mannings #[protected]. On 9/1/2017 my 2014 Jeep, engine light came on stating transmission service while I was driving as I pressed the gas acceleration the car died on me while going 35 miles per hour. I was almost involved in a car accident while trying to pull over...

Sears Brands / lg 28 refrigerator lfx28968sw - item # 4649181

Ha
Oct 14, 2017

I ordered a refrigerator, dryer and washer on Aug. 20 2017 from the sears store in Pembroke Pines Fl. To be delivered to a new residence in Ocala Fl. The washer and dryer was delivered on Sept. 23rd. The refrigerator was rescheduled for delivery on Sept. 29th, Oct. 03, & 06. On Oct. 6th when...

Panera Bread / cashier meanness (2955 sw 160th ave-pembroke pines, fl)

Pa
Sep 18, 2017

I tried to redeem a Pastry Birthday reward received via EM from Panera. Today cashier's name's Tag read "Steph" who swiftly denied my request. When I motioned trying to show her my EM, she immediately replied that "No, it doesn't matter what the EM says, the only thing that counts is what...

Pizza Hut / food delivery

Da
Sep 17, 2017

On September 17 at 4:00pm I ordered food online from pizza hut, 10 minutes later I was called by an employee and told I could not order what I had chosen. At 4:20 pm I ordered something else (order number:3170917152105001182012384 ) and I was told my food would be delivered by 5:00pm...

Journeys / false advertising

Da
Aug 28, 2017

I went to pick up a few more school items which included shoes so I stopped in Journeys to purchase a couple pairs of shoes. This journeys store was in Pembroke Pines Mall in Broward County. (#925) I noticed a pair of Adidas sneakers that were prices at $9.99 but the manager refused to...

Florida Power & Light [FPL] / rotten top and bottom pole with transformer - 2 years reporting multiple visits no action

Gc
Aug 23, 2017

Pole is on the SW corner of property. I have reported it for 2 years. FPL 3 times AT&T Bellsouth and have come 2 times each claimed to schedule replacement. Pole is completely rotted out at base and top. Only power lines are holding up. Pole has Transformer on it and transmission line...

Petco / fish supplies

Da
Aug 16, 2017

I have been a loyal customer to petco for years now, so I went about purchasing a fish tank and the supplies for the fish tank and was charged full amount of $100 and for everything. Even tho it was 50% off the fish tank. I paid it in full and they could not refund my money back. As for...