My phone number is [protected]. My name is Galina Gokun and email address is [protected]@gmail.com. On Wednesday December 23rd, 2020 I scheduled an autoshipment for Friday December 25th, 2020. I surprised to receive an email several minutes later that my card declined for my order made on the 23rd. Chewy used an old card I deleted that ended with 6999. Why was my future scheduled autoshipment processed immediately? So I cancelled everything and did it again. I logged out completely and signed back into my account 5-10 minutes later to make sure my future autoshipment was correct and scheduled for Friday. It was. However, at 1:18 AM this morning I received an email that my order was processed on the 24th (Thursday). I called customer service for an explanation and they couldn't give me one. They said maybe there was a glitch in the system. This is unsettling. I'm not worried about the money but more about having control over my own shipments. In addition, my old card information was no where on the account today. I have changed my password but this doesn't seem like a great privacy fix. Being a customer with Chewy.com for years now, I have been mostly satisfied by the company. I'm just concerned about the security of the website now.