i purchased a ticket to go to nairobi, kenya, on 22nd june from Dublin by british airways and return on the 6th.the ticket was 602 per person, for three, i have not yet recieved any details of the flight in my email.i purchased it three to four days ago.my names are muusacda adjei .from...
To whom, it may concern,
I am writing to explain about my dissatisfaction with the British Airways /Air Canada and complain about their support and much worse customer service in Istanbul airport.
My mom and I have round trip flight ticket from Shiraz-Iran to Calgary-Canada on March 6th...
I sent an email about my dissatisfaction with the British Airways since January 2018 but i got no response till date. i am highly disappointed, below is the email i sent months ago.
2 Jan at 13:37
To whom it may concern
My Name is Cordelia Obolo and i booked a flight...
Booking ref 5YMEE5 we had no notification of our flight this week we did not know it was Cathay as it was ba flight number so 24 hours before we try to check in online and can't because we are referred to Cathay, as Cathay have 48hr check in there were no seats left and I spent a sleeple...
This is my 2nd trip to Amsterdam where luggage has been delayed. In late October 2017 and January 21. I fly with American Airlines and you are the partner airlines. First trip I flew business class and paid almost $10K and this time I flew business class and paid 8K. I am executive...
I received a notice that my flights got was cxld O6YQBS récord locator so I called BA and they said I had to call AA but I told them it was a BA flight and customer service was not very friendly or tried to help with situation all he kept repeating was that he couldn't do anything. I alway...
Good day, I would like to complain about the following flights:
15 Nov 2017
16 Nov 2017
30 Nov 2017
1 Dec 2017
On both of these flights your...
My flight was on 11 September 2017, flight number BA1370 from London Heathrow to Manchester Airport.
My new Missing Baggage Report Number is LHRBA26284 as of 17 October 2017. My baggage receipt number is BA573087.
Previously, the report number was MANBA 22863, but a wrong baggage wa...
BA uses Predatory Practices! they cxl itineraries if you have a challenge with an existing flight.. AT YOUR COST!
Never book a leg with BA if it is not mandatory to your trip! You only have down side.
We flew to UK, a week later we had a challenge with a flight in the middle of our...
I just spoke to a guy at the BA "help desk" trying to reserve a seat for my Mother who is 86 & profoundly deaf.
Traveling San Diego to London next week.
The agent insisted on speaking to my Mother who couldn't understand his very strong Indian accent (I barely could myself...
Booking reference: U9NGV5
Flight was delayed, got off the plane and back on.
Someone took my seat on the flight
The flight did not leave till 2am, missed my flight to Budapest and had to pay to reschedule which made me miss time with my family. I am very disappointed and wasted my time.
I would love just a resolution to my claim below: (as stated in both complaint cases I have not received any feedback on):
I have gone on the BritishAirways.com prior to our travel, as advised by your agent over the phone, to purchase and guarantee seats on the plane for my wife and I.
Flying by their planes is like traveling by an old bus. Almost the same. The seats are small, uncomfortable, old and in a horrible condition. The salon is dirty, some trash can be seen. Maybe it's ok during a flight, but what about the moment when passengers come into the plane? I really...
My wife and I had reservation on British Airways from Prague, Czech Republic to Dallas-Fort Worth (DFW) with transfer in London Heathrow (LHR). Initially, tried to check in at Prague for leg from LHR to DFW, but could only check in for first leg of flight. Told by BA Prague agent to ...
As a Bronze Executive club member I received email a week before my flight on July 30th to reserve a seat on the flight to Helsinki from London on August 4th. My flight reservation no was KSV99X. Using my executive club membership 60504136 I changed my seat to an Aisle and duly received...
Dear Customer Service,
I was recently (2nd of August) traveling from London Heathrow to Miami for my holiday, and I must say that until now this is the worst experience ever and it is taking away all my joy from my holiday.
Starting from the beginning, I arrived to the Heathrow airport at...
Flight reservation: Q8YWF3. Passenger name: Mohammed Ismail Hassan Scott
Date of travel: 29th May
Disability assistance required - Down's Syndrome young adult
I booked a return flight from London-Madrid after reading the information on the BA website about assisted travel. This is the section of...
please check my pnr 5QFTPR (TKT NUMBER 1259665612358) .This passanger return back from airport due to nationality problem by sudan.unfortunatly going already used but return not accepting. i issue new tkt nbr 0659665759335 by sv on 30mar.00966504751578 or firstname.lastname@example.org give me replay through mbl number or by email.pls nn your help
This is not a complaint but rather a call for assistance. I flew with British Airways in March and April last year and to date the frequent flyer points for my Malaysian airlines account has not been credited. I was given the impression that British Airways need to confirm the flights before Malaysian Airlines can update my Enrich Account.
I confirmed a Premium Economy flight for two from San Francisco to Nice, France (reference 3UMU4K) for over $4, 000, only to discover after confirming the payment that there would be an additional fee to select seats. I find that to be extremely unfair (to charge an additional fee after...