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Consumer Complaints & Reviews in Concord, California

AutoZone / customer service

Li
Jan 16, 2019

I went into AutoZone to purchase oil and was not helped! During that time I was the ONLY customer there. Employees were just standing by the register talking. I asked to speak with the manager, told her no one helped & the customer service is poor. She brushed it off and laughed. This i...

Dollar General / harassment from employee

Ce
Jan 2, 2019

Im regural customer everyday I go and do my little shopping and therefore today wasnt ordinary night for me. I walked in with my bag and all of the sudden another customer walked in with her bag and employee walked up to me and ask me to leave my bag at the counter. I specify that another...

Fifth Third Bank / 53.com / employee kj1moc2a

Je
Nov 29, 2018

I spoke with several employees from 5/3 bank today to help resolve an over drafted account. The account was over drafted due to a several purchases made on Amazon. A member of my household accidentally used the wrong account to purchase products which because of the way Amazon bills caused...

Kmart Stores / followed around the store

En
Nov 1, 2018

Kmart in Concord, Ca. I have been going to the store often and I can tell that I am being followed by the store employees as I shop. In every corner there is the same employee pretending to do something. Please stop this harrasment to shoppers, i've had enough, I am a customer, treat me...

Americas Best Value Inn & Suites / blood on walls, mysterious door?

De
Oct 29, 2018

I checked in to a room 10/27/18 in Concord California at the Americas Best Value Inn Concord location! I cannot begin to tell you how livid I am. I originally checked in at 4 pm, but was in a rush for a meeting so I had to leave as soon as I left my bags in the room. When my fiancee and I...

Fitness 19 / id number ca25405746

Li
Sep 22, 2018

I received a bill in the mail but I cancelled this account a long time ago. I called the Concord place and the girl I spoke to said they had had a lot of these calls. She looked up my account and my husband's old account. They both had an amount due. She said the manager would call me the...

Republic Services / trash

Sa
Sep 21, 2018

Two weeks ago the wheel of my trash can was broken off during trash pickup. I called and was told to leave the trash can out on the next scheduled trash day, and after trash pickup and other truck would come later that evening to take the broken trash can away and replace it with a new...

Milk & Choco / jumpsuit - unable to return

Cy
Sep 11, 2018

I ordered a jumpsuit from Milk and Choco in July and it took a month to arrive. I tried it on and the fabric is too thin and see-through, I could not wear it. The package did not come with a return label or return address or instructions, so I have been emailing them for 3 weeks, but no...

Pure Play Poker / customer complaints department

Cr
Aug 19, 2018

IT has been 3 months that I have been dealing with multiple issues # 1 they cancelled My membership when in fact I had won a 1 year free membership . # 2 the email bonuses that they offer I am unable to collect at the time they are posted I have to always email them to get them to manually...

Jack In The Box / derive an food quality

Ak
Aug 12, 2018

I got my food at 3 am in your store on monument the dude there was rude it was a manager with lips tattoo on his neak I told him I wanted no ice I repeated my Oder 4times he got made once I gave him my drinks back the wanted to argue I got my food back an it was made really [censored] an made...

First National Collection Bureau [FNCB] / I paid this account off

Sh
Aug 5, 2018

I paid this account off and my bank has copies of cashiers check for future problems with other people claiming this account. It got paid 2014 and this card was over 10 years old. On my credit score shows paid off. Where they got this information from is beyond me. I think this is a scam...

RIU Hotels & Resorts / service

En
Jul 27, 2018

We were a party of 16 persons arriving at different days.some from Canada, others from Florida. My group of 4 came from NC. Our dele make with the hotel started before we even got to the hotel. 1-My husband upon making the reservations months in advance made an error for the departure day...

Chase Bank / JPMorgan Chase Bank / customer service

Ni
Jul 21, 2018

After being the victim of a phishing scam and losing $4000 thru Chase QuickPay via Zelle I have been filing reports with every agency possible. Needing my transaction history I went into local Concord Branch and dealt with Michelle Ngyuen. I have never had such horrible treatment. She...

PetSmart / my dogs grooming appointment

El
Jul 12, 2018

I brought my dog in for his grooming appointment a week and a half ago. When I picked him up he came home with a sore paw and kennel cough. so I had to bring him to the vets to be treated and he's on three antibiotics. I was very heartbroken and very upset that he went through that. I want...

Safeway / non service dog allowed in the store

Jh
Jul 9, 2018

First off I understand that there are people with needs for a service dog in public. But there is no place for them in any store where food for my 10 month old baby and family get our food source from. Tonight I couldn't take it and complained and was asked to fit this into a 350 character complaint. I will stop spending my $ at any store that does

Lowe's Home Improvement / Lowe's Home Centers / lowe's store #2604, concord, ca 94521

Pa
Jun 21, 2018

We have been lowe's customers since 1993 and this letter is to inform you that once our final project, scheduled (and re-scheduled multiple times) for next week is completed, you can remove the welcome mat from outside your concord, california location for my wife and I as we will be...

7-Eleven / I am very disappointed in with the 7-11 on olivera rd in concord ca.

Je
Jun 4, 2018

I purchased a NetSpend small business prepaid visa added 130.00 of my cash. I tried to activate the card that I bought for 4.95 then added 130.00 cash and it said the card was no good today I want back to the store to get another card or a refund and they said no. I am undsatisfied with the treatment I received you must do something about this today

eSurranty / tablet warranty

Ri
May 2, 2018

I tried to file a claim and they wanted my credit card number to charge me more money to repair my tablet I already paid premium for coverage to be repaired. Customer service is terrible and the sales idiot I had the displeasure of emailing with was a real piece of work, swearing at me and...

Your Store in Concord NH on Stores Street / store manager

Mi
Mar 29, 2018

I ran into a problem when my accounting do on the 10th of March I ended up in the hospital and called them and told them I would take care when I get out lost from and they said they wanted The product I'm not willing to lose The money that I have tied up into the product and I am...

Arm & Hammer / Church & Dwight Co. / arm and hammer / pet fresh carpet odour eliminator

Fa
Feb 10, 2018

I recently purchased the pet fresh arm & hammer odor eliminator, I used it twice within the first week. We starting noticing bumps on our dogs back the first time. One day we came home form work to find open sores along his face from him scratching hard, we thought maybe he ate something...

Crescent Heights / bad servers

Ba
Jan 11, 2018

There is a server name Kayleigh that is rude, disrespectful and unprofessional. She should not be allowed to work around the elderly. I have personally seen the way she works and I would not put a loved one of mine in a place she works. She was on her phone in the dining room and not...

Burger King / service not expedited

Kr
Dec 12, 2017

Event at Burger King 260 State Hwy 29 S, Concord, NC 28027 11.56 am at the drive thru i ordered and asked what type of toys were available for kids meals, employee could not understand what was said, then i drive up to pay window and the lady tells me i dont know, takes a few min to find...

Jo-Ann Fabric and Craft Stores / under the sea animals anti pill fleece fabric

Ki
Dec 9, 2017

Item# [protected] Order#[protected] for Kim Jalbert Material print is smeared and not usable in a 12" section sent in my order. I purchase materials from Joann fabrics at least twice a month but this single issue is not getting resolved. I have also complained to their customer service about...

Nordstrom Rack / splendid daria block heel bootie

Li
Dec 7, 2017

I wore the booties 3-4 times and the zipper already broke and the pull tab came off of the zipper. I spend $90 on these booties just to have them ruined after 3-4 wears. Ridiculous. I hope to get a refund, but I live in Chico currently and am unable to bring them into a Nordstrom rack for...

Motel 6 / cockroach problem, and they know it...

Ke
Dec 5, 2017

During the first night of our stay, around 1:30 am, I went to the bathroom and found a huge cockroach. I killed the cockroach, took a picture, and then called the front desk of the motel to speak with the night audit, (front desk clerk). The lady who answered the front desk phone stated...

Kraft Foods / philadelphia cream cheese

Di
Nov 21, 2017

I purchased two packages of cream cheese today (11/21/17) from Safeway in Northern California and both packages had brown and black stuff on the surface. I'm not sure if it's mold or bacteria; however I licked the wrapper and am just waiting to develop food poisoning. Very disappointed and...

Disney Store / service

Je
Nov 9, 2017

On Halloween I brought my two daughters to trick or treat at your Concord, CA store. We arrived a little early and decided to do some shopping at your store. While we were there, employee Lauren was handing out some trick or treat goodie bags to all the kids. I took my daughters up to her...

Chipotle Mexican Grill / customer service/food

Ti
Nov 7, 2017

When I walked into the the crew behind the counter was having a conversation. They did not greet me or say they would be right with me. I was ready to walk out. Few minutes later a young kids came to make our food. My son ordered chicken tacos and I ordered steak tacos. Both of our taco...

Chevron / cashier

Su
Nov 7, 2017

My wife allows me to use her chevron credit card whenever I need to fill up my tank. I usually just pay at the pump but on this occasion I needed some cigarettes so I had to go to the night window. The cashier refused me service because my wife wasn't present. I understand policy. That'...

Bath & Body Works Direct / carolina mall

La
Nov 5, 2017

As I was in Carolina mall over the weekend with my daughter I had a very rude cashier who had a horrible attitude and just acted like she hated having to serve me. I love shopping here but this makes me not even want to return and spend my money here. I am so shocked that a person with...

Long John Silver's / the entire experience yet again! only weeks after my first initial complaint and have yet to see results!

Mi
Nov 1, 2017

I very much appreciate your generosity and offer! Unfortunately today I visited the same Pittsburg location today and yet received the same service! Upon arriving to place my order I was told to hold on for 5 minutes with no other cars in line! Then when I was finally greeted I placed my...

AT&T / [protected]

Ti
Oct 31, 2017

Been with at&t for 1 5 years got locked in with next program, I fell onto very hard Times can't afford the phone's I have 0 money's tired to work something out. And instead of helping you suspended all phone's and raised the bill. I have never missed a single payment and I'm not in the...

American Eagle Outfitters / jeggings

Sa
Oct 30, 2017

Hello, my name is Sara. A few months ago I bought a couple of jeggings because they were by one get one free. I've always loved American Eagle Outfitters, so I was amazed at what happened next. After wearing my new jeans, for maybe a couple of weeks, I noticed my jeans starting to wear...

Budweiser / bud america beer

Ge
Oct 14, 2017

I am writing to express my displeasure with your company. You have a beer entitled America yet you choose to affiliate yourself with the NFL. I am an independent voter born and raised in NYC. I am now living in the Dan Francisco area and I do not stand on principals just because I am told...

Fidelity National Home Warranty / Central air conditioning system

Jo
Aug 31, 2017

After providing proof of no pre existing conditions with the air handling unit, fidelity national home warranty denied our claim to cover the air handler. Their only rebuttal was that the drain pan had rust on the surface. Compressor was replaced on 7/21/17 and the techs did a complete...

Olive Garden / customer service

Ju
Aug 30, 2017

First let me say I have eaten at this restaurant numerous times and in general I have never had any issues. But I feel that this needs to be brought to someone's attention. On 8/25/2017 I visited the Olive Garden located at 219 Loudon Rd. Concord, NH 03301. I decided to sit in the bar...

Dairy Queen / dairy queen concord nh 03301

Ch
Aug 21, 2017

I have visited the Concord NH dairy Queen on Loudon road three times now with a gift card and each time have been told in line that their gift cards are working. I place my order and then give the gift card and each time have then been told the system is down and they can't do anything...

LBC Express / pick up lbc boxes not on time

Me
Jul 31, 2017

July 29, 2017 To the management of LBC, I am writing this complaints re my LBC boxes pick up last Sat. 7/29/2017 . My name is DAISY MERTZ of Concord CA, USA. I called LBC Concord, CA USA, 2 weeks ago to schedule pick up for my 6 LBC boxes. I was given a pick up schedule of 10AM -12 noon on...

Costco Wholesale Corporation / kirkland pistachios

Rh
Jun 30, 2017

Just bought a bag of pistachios from Costco. Located in Concord, ca. The brand is Kirkland. As I was eating, I found a maggot inside one of the pistachios that I was about to put in my mouth!!! The pistachios also tasted a bit weird but I didn't think too much of it until I saw the maggot!...

La-Z-Boy / bad customer service and company policies

Eb
Jun 22, 2017

Where do I start? Purchased chair Feb. 2016 for way more than I wanted to spend. The chair in Showroom was so comfortable. The one that was delivered over a month later was a POS. I ordered (and paid extra for) the memory foam seat padding for extra comfort since I am semi disabled and sit...