Menu
Write a review
File a complaint
Village Capital & Investment

Village Capital & Investment review: Alleged escrow shortage and failure to reduce payment ( 1 comment)

A
Author of the review
9:25 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Village Capital sent me a notice that I had a $3,800.00 escrow shortage and if I did not pay, the mortgage payment would increase from $2,800.00 to $3,400.00. I immediately sent the payment; however, to date they have failed to reduce the monthly payment; although the online account reflects that they received the escrow shortage payment.

This is a VA loan and their failure to adjust the payment is causing me harm.

Recommendation: If your loan is sold to this company, refinance. They suck

1 comments
Add a comment
M
M
Milton Linnear
US
Send a message
Mar 05, 2026 9:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Village Capital did the same thing to me and I am a veteran that is 100& disabled. In the state of Texas you do not pay any taxes. Since we bought this home in September 2024, they have been charging us taxes on our escrow payments. I filed all of my exemptions with this company in 2024, again in 2025, and again when we refinanced the loan after making a 111,000 payment to reduce the loan and the payment. Now, they sent a notice increasing the loan from 1872.00 to 2350.00 per month because of a supposedly shortage on escrow. There would not be a shortage if they did not put taxes in the escrow payments. If we pay 2350.00 for two months they will correct it later because it takes 60 days for the company to correct the mistake.

More Village Capital & Investment reviews & complaints

Village Capital & Investment - I had a contract to refinance in April
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Village Capital & Investment - Unprofessionalism, not following through with the refinance, and not returning e-mails or phone calls
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Village Capital & Investment - Village Capital is my current mortgage company
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Village Capital & Investment - We were told that when we refinance our home we would be able to skip two payments
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Village Capital & Investment - John, loan officer, misled me to sign a contract
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Village Capital & Investment - I was refinancing a loan with village Capital 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Village Capital & Investment reviews and complaints
  1. Village Capital & Investment Contacts

  2. Village Capital & Investment phone numbers
    Click up if you have successfully reached Village Capital & Investment by calling +1 (866) 933-4654 phone number 0 0 users reported that they have successfully reached Village Capital & Investment by calling +1 (866) 933-4654 phone number Click down if you have unsuccessfully reached Village Capital & Investment by calling +1 (866) 933-4654 phone number 0 0 users reported that they have UNsuccessfully reached Village Capital & Investment by calling +1 (866) 933-4654 phone number
  3. Village Capital & Investment emails
  4. Village Capital & Investment address
    2550 Paseo Verde Pkwy STE 100, Henderson, Nevada, 89074-7129, United States
  5. Village Capital & Investment social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 31, 2026
  7. View all Village Capital & Investment contacts
Village Capital & Investment Category
Village Capital & Investment is ranked 146 among 214 companies in the Financing and Loans category