Bought this refrigerator on Dec 3, 2025. from Lowes online. My refrigerator does not cool, but the freezer works fine. We were told by Lowes they won't help us, this us under warranty from Midea. We have been getting the run around from Midea field service getting this fixed! They keep asking for pic with temps and I keep providing them along with my SPOILED food! A service man was assigned to get the refrigerator fixed, this man didn't even live in my state! Another service repair man was assigned and twice never showed up! When he finally came a fan was ordered and he came back and put it in. My refrigerator still doesn't cool and once again more pictures of the temp was asked for. I sent them again, and we are still waiting for "something" to happen. I have a brand new refrigerator that doesn't work and Midea has been screwing us over and nothing is fixed still, and I have no word what is being done now!
Desired outcome: I want a new working refrigerator, that's what I paid for!
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