Consumer Complaints & Reviews in Windhoek, Khomas, Namibia

Truworths — lay-by

My name is kristofina, I lay-by a pair of scandal at truworths wernhil (windhoek-namibia) on the 08.12.2018 and went to pay it off yesterday (10.12.2018). A young man by the name...

Incredible Connection / JD Consumer Electronics and Appliances — product and service

I've bought a Dell Laptop at Incredible Connection the Grove Mall of Namibia on the 01/$1$. I handed the laptop in about a month before the warranty expired. The laptop wa...

Ackermans Stores — registration procedure

A proposal form was filled out by an Ackerman Employee and a copy of my ID was made. My salary slip was not requested then. I was then informed via SMS that I can fetch my card...

FashionMe.com — 3 items ordered during $1$ $2$

I placed and paid for my order (NO D1983569) on 23 $1$ $2$ which they said I will received within 7 days. After having chased it many times over the recent weeks I received...

Milk and Choco — order not received

We order 8 dresses 24 $1$ $2$ and receive nothing. They did not answer any mail. They just have one email address on the website. We also try to track the order but Singapoore...

Ackermans Stores — service and pricing of products

This morning walked into Ackerman's Maerua Mall, I usually buy from there and some cashiers know me very well, I took two Fleece for babies age 18 to 24 months their prices are a...

Hertz — misinformation from representative

I recently rented from Hertz Namibia at the Windhoek airport. The agents at the front desk simply lied to me or told me the wrong information on numerous occasions. I purchased...

Lewis Stores — alice mk2 4 piece cocoa suite

I bought a 4piece sofas set from Lewis stores around about November/$1$ $2$. Had a full payment clear history of which i have paid more than my monthly installements and...

Intercape — windhoek to victoria falls

I want to inform about the terrible service that intercape reserved us for last night. We took the bus from Windhoek to Victoria falls and someone stole our money from the bu...

Virgin Active South Africa — customer service

In December I signed a new 2 year contract. The bag I got broke in the first few days because it was bad quality. I have for monthes been asking for it to be fized or replased...

Atlantic Spares and Accessories Namibia — defy namibia

About $1$ $2$, I purchased a Defy Gas Stove from House and Home at Maerua Mall in Windhoek and a month later, two of the gas burners stopped working, I called the people at...

HiFi Corp — new refrigerator broken twice and not fixed yet

Dear Sirs, we purchased a refrigerator from HIFI Corporation in Windhoek on 24.11.2017. Store: H014 Invoice no: 5689 Two weeks later the fridge stopped cooling and the content...

MultiChoice Africa / DSTV — billing

Please provide me with an e-mail address in order to forward you my correspondence to our local Windhoek, Namibia Multichoice Offices. I have send numerous mails, spoken to...

Home Mark — 15 piece set of pots

I'm having issue in Namibia and don't know where to submit a complaint as the manager was not helpful at the store. I bought a 15 piece set of pots. used it for about a month and...

MultiChoice Africa / DSTV — box office content

I would like to just air my views on the contents of Box office here in Namibia, there has never been been even 1 movie on that platform from Namibia. Maybe because of the quality...

Checkers The Grove Mall — chocolates and salad

I bought a packed of fondant filled chocolate at checkers, the grove mall windhoek yesterday, 7 $1$ $2$ Chocolates were all broken and squashed - definitely human damage Salad...

Edgars Fashion / Edcon — phone etiquette

Good day Kindly teach your staff in Windhoek, Namibia to answer phones when a customer phones. Both your Grove Mall and Maerua Mall branches don't answer the telephones. The...

Thrifty Car Rental — car rental

I rented a car from Thrifty (from the 21st to the 24th of April) and they gave me a car with worn out and faulty tyre (putting my life in danger). I had to change to the spare...

Telecom Namibia — Faulty landline

5th of $1$ $2$ -Reported a faulty telephone landline . Ref [protected]. 13th of $1$ $2$ - Logged a call and operator confirmed that ticket has been received but have...

Virgin Active Namibia — virgin active maerua mall, windhoek: facilities and manager

I have been a member of the maerua virgin active health club (Formerly health & racquet) here in windhoek for 20 years, but earlier this week finally decided to terminate my...

Virgin Active South Africa — unethical behaviour

I just want to express my concern about the way your Virgin Active club at Maerua Mall, Windhoek Namibia is operating. Unfortunately it is not the first time I had a problem with...

Volkswagen — autohaus windhoek never has stock on hand and they do not revert back to me as customer if I do not call them every time

I have called the emergency cell phone number for Autohaus Windhoek on 26 $1$ $2$ with regards to a problem I encountered with my vehicle. I bought a Golf 7 TDi from them in...

Virgin Active South Africa — maerua mall virgin active

You might think the new club is only 10% smaller, but then you are completely misinformed because that is not the case. It is far more than that. No squash courts, no sauna, le...

Adidas South Africa — addi power hockey shoes 2016

Good day My son play hockey for the Namibian team for the past 10 years, Potchefstroom University and North West Province. He only use Adidas hockey shoes for the past few year...

Virgin Active — new virgin active gym

On Saturday 3rd $1$ $2$ the “New” Virgin Active Maerua Mall opened its door and it has been a disaster. Next to all the physical things that are neither there or missing the...

Coricraft Wndhoek/Namibia — customer service

This is a complaint about the Coricraft branch in Windhoek: I had asked friends and family to give me gift vouchers from Coricraft for my birthday in July because I wanted to buy...

Pupkewitz Motors — Service Center

$1$/$2$ JoAnn +[protected] Wanted to book a schedule service for our two Toyota s with the dealer Pupkewitz Toyota, Windhoek, no one picks up the phone, after scheduling, I wa...

OUTsurance — quotation turn into a unwanted policy and bank account deductions

I so badly wish I had read your customers review before I called you for a quotation so that i could know your the type of company that creates a policy while clearly been...

Nedbank — motor vehicle debit order run-systems failure

To Whom it May Concern Kindly note, in $1$ $2$, the debit run for vehicle failed to be processed, what was processed was the interest and not the capital amount. I made...

Edgars Maerua Mall — pathetic service

My wife and I started at Boardmans to get an orange squeezer. We were told "out of stock" and the assistant carried on with his work. Went into Edgars to buy clothes and a...

Intercape — broken contract

I booked a ticket last Sunday 7th June at your Windhoek office with your operator Valdez Hamuela from Windhoek to livingstone. He also confirmed the ticket was not refundable but...

OUTsurance — third party accident claim

My client mr. B haufiku was in an head-on collision with an outsurance insurance holder (Ms. L. T shiwanapo on 27 $1$ $2$. Ms. Shiwanapo wrongly overtook a car in the bent...

MTC — Tango Service - 10MB Data

MTC is fleecing its Tango customers and is getting away with this disgusting behaviour. I generally work on WiFi but when out of range I purchase data bundles. While travelling...

Giftblooms — no delivery

I ordered one week in advance flowers to be send to Costa Rica. On the day of the expected delivery nothing happened. The next day they come up with shady explanations and at the...

Nedbank — no service from nedbank

Paying monthly service fees to Nedbank Namibia is no guarantee you get a service from Nedbank Namibia. We have connection problems with speed point and can not accept payment...

Emirates Airlines — offloaded inspite of all legal papers

“i have heard somewhere that it takes years to build up a fruitful relationship but it may take just a few minutes to break it apart” Dear brian, All our last ten...

Legal Assistance Trust — Scam

FIRST PRELIMINARY REPORT By the Workers Advice Centre LEGAL ASSISTANCE TRUST IS NOT A LEGAL TRUST “The Trustees of the Legal Assistance Trust (LAT) oversee the work of...

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