We had a storm last year and had outsurance send some fly by night builders to fix the leaking. Anyway come January, we have another storm, and guess what, it starts leaking again everywhere where they fixed. So we phone outsurance and after numerous calls, eventually get someone out who claims we did not maintain our roof, etc, if that be the case why fix it the first time. Jackosn, who by the way is the most rude person you can ever find, he forgets we pay his salary, with as much attitude as you can find tells us outurance will not be fixing the leaks.
Anyway my husband phoned the manager, Trevor Naidoo, who assisted us and asked us to get a quote and fax it through, which we did, and my husband phoned twice and confirmed approval. Builders have started working alreday, only to get JACKSON calling again, saying it was not approved, and they will not be paying for the work done. We have already signed with the builder to start the work because we got approval twice from you, now the builder wants to take legal action against us. We have stopped all work, please can you come back to us urgently.