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The good, the bad, and the ugly - discover what customers are saying about MTC

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10:09 am EDT

MTC rude behaviour of conductor

Hi team,
Today I have boarded 91 bus (tn01 n 9634) from vels university stop (chromepet) to chennai one (thoraipakam) at 1.32 pm. As soon as I boarded the bus, I was waiting to get the ticket as I dont have change I gave 50 rs for which conductor spoke rudely and asked me to get the change, if you dont have change get down (change vangitu mela eru, ilena next stop la erangidu). Again I was standing firmly then he got my 50 rs and refused to give the change even though he was having change which he got from other passengers. Also when I asked about my remaining change, he told will give you only at the end of the stop. I asked him he can give the change which he got from other passengers, for which he said you go and get and come from them why should I do? (ni venumna avnga kita change vangi enaku kudu, na yen vanganum) also he gave me the ticket for 13 rs (pallav garden to thoraipakkam) whereas my actual fare was 12 rs (vels to chennai one), when I enquired about this he said, you should ask and get properly. (ni olunga chck pani vangi irukanum, enala la paka mudiyathu) I was shocked, as its his duty to give the proper tickets. Also his way of talk, behaviour was very rude. He started calling me as va, po, next stop la erangu, ni vangu, etc.. He din give basic respect to elderly people or to anyone. I feel much offended by his behaviour and need action against this, so that it wont continue in the future with any other passenger. I have attached the bus ticket and the conductor image where he was holding the change in one hand and rupees in other hand, yet he refused to give it to me unless I reach my destination.

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8:09 am EST
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MTC Tango Service - 10MB Data

MTC is fleecing its Tango customers and is getting away with this disgusting behaviour.
I generally work on WiFi but when out of range I purchase data bundles. While travelling last week, MTC lopped N$2 off my
available credit a few times immediately I connected to mobile data, despite data bundles having been purchased. I called their Customer Care division this afternoon and was told to de-activate the service with an sms to 134 stating #T49MB# (since I subscribed to T49 more than a year ago). Why should I need to opt out when I never asked for this pathetic service? Now I am told that it is highly unlikely MTC will refund me for the deductions, despite there being available data bundles purchased - really? And to add insult to injury, you as a customer cannot reach any of the hierarchy by email - I was given the addresses "[protected]@mtc.com.na" in addition to the feeble "[protected]@mtc.com.na" but guess what - "supervisors" bounces back as "restricted" ... who are they protecting? I demand that MTC be taken to task on this issue and be forced to refund everyone they have robbed thus far.

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7:56 am EDT
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MTC Request for bus route from Thiruverkadu to Tambaram

There is only one bus from Thiruverkadu to Tambaram - 170 via koyambedu which consumes more than 2 hrs due to traffic, metro rail construction. Lot of people are travelling everyday via this route and it is really very very difficult for office going people. Everyday i catch three buses from thiruverkadu- velapanchavadi, velpanchavadi- kumananchavadi, kumananchavadi - tambaram. So please consider the below two routes
1. Thiruverkadu -Kumananchavadi - Pallavaram - tambaram
2. Thiruverkadu- Madhuravoyal - Perungalathur - tambaram.

Route 2 is even more time consuming and takes only 1 hr roughly.
Please consider this request with high priority and it would be more helpful if these, atleast any one of these are implemented.

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sathvika
IN
Jan 26, 2013 12:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

need extra buses from tambaram to shollinganalur because of tooooo much rush during ofice hours and night from shollinganalur to tambamram even if we wait for half an hour there will be no bus

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12:54 am EDT
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MTC Ticket Issue

I boarded the M70(cmbt to thiruvanmiyur) bus at Dandeeswaram nagar to Tidel park. The next stop, Vijayanagar(velachery) is hardly a 2minutes journey by bus. The buses would be crowded like anything in the route. Ticket checking squads take the advantage of checking at the vijayanagar bus stop. By the time the conductor issues tickets to half of the passengers, bus halts at vijayanagar stop and these checking squads burst in to bus collecting hefty amounts from the passengers from their purses, (i bet, that would remind pick pocketers with their behavior). Hope the authorities would take action or plan for some alternative in issuing tickets to all in the bus by the time it reaches the next stop.

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Need More Buses
IN
Jul 26, 2010 3:08 pm EDT

Hi Dear Friends,
My name is Logeswaran residing in Ayanavaram Joint Office. Usually am coming to office by 27D bus only. But at peak times only Deluxe Bus only also that is very very full... People from my area waiting more and more time in morning and peak hours. So if u decide to go in Deluxe also the SPARE is Double than normal bus...
To avoid this problem, , , , ,

Please provide more 27D Normal Buses and also provide more 22 Buses...

This will be helpful for all people from Villivakkam to Mount Road

Also am stating that from Villivakkam to Mount Road this is only one bus, , , , So Please provide more normal buses

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3:29 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Atten To The MTC Bus executives, I am residing at Madahavaram (Near Bus stand), every day at 7.30am my self and my wife use to catch 170A bus from madhavaram to Vandaloor, if we catch the bus only we go to our office at the correct time, today(10/11/2009) we waited at the bus stand from 7.30am to 8.30am, till that time there is no sign of 170A bus, later...

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