Santander Consumer USA Customer Service
Santander Consumer USA Inc.
1010 W. Mockingbird Lane, Suite 100
United States - TX75247
Customer Support Phone Numbers
|Mon||7:00 AM - 11:00 PM|
|Tue||7:00 AM - 11:00 PM|
|Wed||7:00 AM - 11:00 PM|
|Thu||7:00 AM - 11:00 PM|
|Fri||7:00 AM - 9:00 PM|
|Sat||7:00 AM - 5:00 PM|
Santander Consumer USA Complaints & Reviews
I purchased a car with Santander in 2013. I just received notice from my credit monitoring that I had paid 40% of my car off this Jan in 2020. I have paid $36, 000 on this car...
Feb 11, 2020
My husband and I bought a car may 2013. We borrowed 26, 000 loan has matured and we still owe almost 16, 000. It should be illegal for this company to be in business. I understand...
Jan 29, 2020
I began business late sept 2016. Since then the car was repocessed 2 times. First time due miscommunication via dealership. Called in october of 2018 for a deferment due to being...
Jan 29, 2020
Car was stolen. Told them that wherever they found the car I wasnt notified that it was found therefore the car was repossessed without notification. I was mislead over the phone...
Jan 18, 2020
To whom this may concern,
I Valeria Randle, am making a complaint against this loan company. My husband Eric Randle, is a Florida State officer. My husband has been out of work...
Jan 10, 2020
I purchased a car in 2013. It was a used 2006 Toyota Corolla for 10k. For 4 years i made payments of over 9800 on that loan with Santander and it on took 1900 off the principal...
Jan 09, 2020
I received a car loan from santander back in 2013... I was paying 648 a month for a 2013 dodge challenger... and I filed bankrupt in 2019 and I was still owing santander around...
Jan 08, 2020
I am in complete disgust with this company. I have been with this company since April 2015. We are now on 01/07/2020 and my auto loan is still at $14, 600. I have mad a total...
Jan 07, 2020
I purchased and had a car financed by Santander. These people are horrible. I mad payments mainly on time. They tripled our financing charges. Added late payments when there wa...
Jan 05, 2020
This company need to be stop they take advantage of people I made my payment on time and also try pay as much to principal to pay loan sooner when I check the total that was left...
Dec 10, 2019
I had a 2013 Ford Explorer and I paid 5, 000 Down with a trade in and 468 per month. The first year the truck was fine after that I stay having problems left and right with thi...
Dec 03, 2019
Santander continue to send letters in the mail stating that I'm behind on my bill I paid $900, in September over, $400 October and no member theg seng me letter stating that I'm...
Dec 02, 2019
Purchased a 2014 Nissan Versace Note in 2014 through Michael Jordan Nissan in Durham NC. Lost my job in August 2016. Had car for 2 years and wasn't late in paying. Called and...
Nov 16, 2019
Santander is reaging the delinquency date on a charge off on my account causing my credit to continuously drop by several points. The account was charged off on 08/2014 and had...
Nov 14, 2019
I co-signed as I was told for my daughter turns out my name is on the loan first. She has been making payments since 2014 and her her principal hasn't hardly budged. They have...
Nov 13, 2019
Santander Consumer USA, has been harassing myself and my wife all hours of the day. Charged off my account and continued to expect me to pay them with a charge off. I could not...
Nov 12, 2019
From the beginning things with Santander were bad. The harassing phone calls to switching the names on the loan. My father cosigned with me being the applicant getting the loan. I...
Oct 31, 2019
This bank is causing me stress. Now have I'll health. I was paying more then required payments 10 days before due date n it always cost me.more interest. I calculated my principal...
Oct 27, 2019
I paid Sander Consumer for 5 years the payments applied if $453.00 monthly was never applied to principal balance. After 5 years I had no choice but to surrender the car. Even the...
Oct 23, 2019
To Santander Management:
There was a payment that was made the first week of August 1st and was mailed to the Dallas, Tx office and received August 5th of this current year. The...
Oct 22, 2019
A no rule 78 additional interest stipulations made at time of signing contract in texas after specific instructions and multiple instructions stipulating only a pure single...
Oct 21, 2019
I am a current customer of Santander. I am 3 years in on a 5 year car loan. I haven't had any issues with them up until this point. Recently I had an issue with possible fraud on...
Oct 19, 2019
Several years ago, my RV loan was sold to Santander. I have never missed a payment or had a late payment.
I Fed Exed the full payoff to Santander, which they received on September...
Oct 17, 2019
I inquired about a car from Santander, and they miss lead me to believe that I was getting a great deal on this Camry by saying the Interest rate would be high only four a year...
Oct 16, 2019
My wife and I bought a 2007 Hyundai Entourage Minivan from Carmax out of Dallas and the only finance company that would take it (from the rep at Carmax) was Santander. When we got...
· Oct 09, 2019
I am writing for all the problems I have been facing with Santander bank. My name is Sneha Bhat and I am a student at Clark University. My Santander bank account number i...
Oct 08, 2019
Hey, My name is Letyshea Murry. Santander Consumer USA really over charge me for a 2013 Chevy Impala. They double my loan the car was a rental car and I'm paying over $40, 000 for...
Oct 02, 2019
I have a payment plan with this company for 292.00 a month. I went over with my bank who told me if i pay 400.00 a month i could pay it off by next year. This company Santander...
Oct 02, 2019
I currently am still paying on a loan I obtained in February of 2013. A loan I had to also use my mothers credit worthiness to obtain due to my lack of credit. She is listed a...
Sep 27, 2019
I got a loan from Santander three years ago I had missed all together maybe 5 to 6 payments I have paid more than $16, 000 towards the car and they're telling me that I still owe...
Sep 26, 2019
Santander consumer usa accepted to finance my car 3years ago and I have religiously paid every month. After a while I had some money issues and I filed for bankcruptsy but I...
Sep 11, 2019
I purchased a 2016 Ford focus through a car dealership and got this company as my finance company I have been paying $450 a month for three years and I still owed $16, 000 this i...
Sep 05, 2019
Right now Santander is saying I owe 150 dollars more than I actually owe, and they keep calling wanting their money and I keep calling tell them to explain where this 150 i...
Aug 18, 2019
I went to get my first ever car on my own. Didn't know Santander was the finance company. I've been paying for most 5 years and paid 15600 on car. They say I still owe 11000...
Aug 18, 2019
I am making $310 a month on a 2015 Nissan Altima to Santander Consumer USA. My complaint with them is my interest rate fluxuates when I make the same payment every month. Over the...
Aug 17, 2019
I co-signed a loan in Oct 2009 for 10, 556 with payment of approx 186 monthly. The interest rate was 10% and they raised the interest to 26% so even when payments were made only...
Aug 14, 2019
They were told we were going to refinance the vehicle we had through them with our credit union. They talked my wife into modifying the loan with them. The agreed payments were...
Aug 12, 2019
My loan was about 18000, after paying on it for 4 years, it is at 17000. I don't understand this and I am sick and tired of this scam and their harassment. I'm considering a...
· Aug 11, 2019
As of last Monday (Jul 29th), I contacted Santander to create a promise to pay on Aug 16th in the amount of 363.45. I also made the CSR aware I would be making another payment of...
Aug 07, 2019
My name is Lloyd Edwards with South Dakota Dealer's License D850. On 10/14/2018 I purchased a 2009 Pontiac Vibe GT from Jessica Kimberly McConnell, 911 Lazywood Dr., Chickasha, OK...
· Aug 05, 2019