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Airlines Complaints

Cebu Pacific Air / Failure to provide accurate information and refusal to process a refund

Linolle on May 20, 2018

I have contacted Manila call center to ask for a refund for a flight schedule that they have changed due to operational reasons, but the agent and supervisor refused to help me because they said I accepted the change. I may have accepted the change or my boyfriend to this regard, but they...

Malaysia Airlines / Complain regarding rearrangement of my flight.REF no. NHVXNO

Irene Ling on May 20, 2018

Hello, I have been calling MAS Airline Customer Service since 20th May 2018 12:38 am (U.K Time) to inform them that I can't attend the flight rearranged for me by MAS airline itself. During the 40 minutes phone call, I have been served by a guy name Tom. He insisted that I have to pay in...

City Bookers / / Flight reservation

haitam on May 20, 2018

City Bookers /I have booked a flight through city bookers website on Saudia, paid the full amount by visa and received a confirmation from city bookers on my email about flight booking and payment however on Saudia ticket isn't paid yet. Currently I'm at risk of losing my reservation!!! Because of city...

Jetstar Airways / Flight

JanetSchloss on May 20, 2018

I was booked on a flight from Adelaide to Brisbane JQ 783. My partner was suppposed to booked on the same flight. The lady who served us at Adelaide was excellent but apparently my partner was not booked on my flight. The jet star assistance said to check with Tigerair, (which I did) and...

City Bookers / Flight reservation

Dr_AhmedyoussefOuf on May 20, 2018

City BookersI have booked a flight through city bookers website on Saudia, paid the full amount by visa and received a confirmation from city bookers on my email about flight booking and payment however on Saudia ticket isn't paid yet. Currently I m at risk of losing my reservation !!! Because of city bookers...I have also sent email to customer service with no solution.

Airasia / Gate closed after been delayed upto 1 hour

Harrydesy on May 20, 2018

My flight was delayed upto 1 hour when asked at the gate was told it has still not landed because of the weather. So went for a cigarette and was back within 10-15 mins the gate was closed. The flight had not taken off the tunnel was still connected to the plane and the stewrdress still...

Jetstar Airways / Unfair Practice - 'Dodgy'.

Lynne Pearce on May 19, 2018

Two days ago, on 18-5-2018, I went online to book a return flight from Melbourne to Brisbane using a voucher I had been given. The voucher, IF it had have worked, would have covered the bulk of my flights and I would have been approximately $75 out of pocket. When I got to the last stage of...

Expedia / 5 flights booked

Maria zina on May 19, 2018

5 days prior to our flights, my husband fell and broke his wrist and needed surgery. I immediately called Expedia as I figured I'd get more help than online. I explained my dilema. He assured me that I could get a refund for all 5 tickets with Dr Med note. Had he not assured me of this, I...

Hotwire / Itinerary 7349151571410

FranyaFranek on May 19, 2018

On April 30, at aproximately 10:50 PM of EDT I booked a return flight Toronto-Prague. Itinerary # 7349151571410. My first name was slightly misspelled as Franmtisek Franek instead of the correct Fantisek Franek. I phoned Hotwire immediately and was told that the change could only be made...

Tripsta / Airticket

Tricia Seow on May 19, 2018

I booked return tickets for my mum and her friends (they were travelling to Greece for a 12-days trip) from Athens to Kefalonia via Skyscanner and then Tripsta and received the etickets thereafter. However, a month later I received an email from Tripsta stating that the return flight time...

Tripsta / Flight ticket

Riyadh swami on May 19, 2018

I Booked a ticket and later wanted to cancel. Even after a lapse of a week and multiple reminders tripsta is not bothered to even acknowledge my mails. I went to in to their portal and lodged a compliant - no use. I am horrified as my money is struck and it is a fraud company and not...

eDreams / payment still not received

Tin Aye Myint on May 19, 2018

eDreamsCustomer-Email: Booking reference: 3340209373 Last name: MYINT First name: TIN AYE Email: On last April 10, 2018 I've booked a flight with a Booking reference of 3340209373 and you eDreams reply me that "We regret to inform you that your booking...

Kuwait Airways / Food not provided

TanviMakani on May 18, 2018

Kuwait AirwaysHello, We are a family of 5, and had traveled from Mumbai to istanbul via Kuwait in flight KU-302 AND KU-155) booking reference number: J9I66R We are vegetarians and had booked veg meals while web booking. There were two senior citizens who travelled with us and had to face huge...

Yahoo! / My mail site isn't easy to use

BobmcD on May 18, 2018

Something has changed I can't find a way to access my contacts or add a contact? When I receive a letter I have only one reply button when that is gone I can't send another, If I want to reply to the same person same thing if I want to forward a message once the button is clicked the...

Long John Silver's / Drive thru telecom

Aprilrnc on May 18, 2018

The Muskogee, Oklahoma location has such a poor quality communication com. You cannot hear your employees nor can they hear my order. I have been coming to your Muskogee location for 6 months lately and I complain each time. No repairs have occurred. It is so horrible that you are waved up...

HMSHost / Price paid

Hoyamomma on May 18, 2018

HMSHostAt islip airport and purchased a #6 at the a&w counter. The menu has a price of 10 .67 for the combo. I was charged 11.17. The difference is minimal on one order but by the end of a busy day it is substantial. I find this to be very deceiving. I also believe there is a law stating you...

American Airlines / Complaint about food making me sick.

William B Arcee on May 18, 2018

Hi my name is Betty Arcee on May 16, 2018 was on Flight 922 Santa Cruz to Miami I was sitting in the business class. On the menu decided to have the flat bread with cheese, dried tomatoes, mushrooms and arugula. This was not what I expected it was very greasy due to so much cheese being on... / flight departure time changing

Becpalm94 on May 18, 2018

We had booked a flight from Panama City to Boccos Del Toro. Our booking said the departure airport was Panama City PAC which we had flew into the day before so we knew where we was going. After riding in the cab for over half an hour and paying $50, we arrived to find it was the wrong...

Jet Blue / did not get banked dollars

JetBlue on May 18, 2018

May 18, 2018 I had to cancel a flight over a year ago due an injury and they banked the funds. I could not find the funds when I booked flights for 6 people this year, so I thought they would be available later. I have lost the banked funds because it is over year and I feel that is very...

Airasia / missed baggage

Tejesvi Avulla on May 18, 2018

We flew from Hawaii to Hyderabad and had a layover of about 15 hours in Malaysia. We checked in 4 suitcases of 20 kgs each. And one bag went missing and its been more than a month now and when contacted customer care they said they lost the baggage and they will give a refund of 350$ which...