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FlyDubai / Disappointing service

LindyH on Feb 22, 2017
On 31 January 2016, my partner and I were stuck at Muscat International airport for almost 9 hours when fly dubai flights were delayed due to 'bad weather.' Although we were quite reasonable about the delay. It got to a point where we just could't be patient about it anymore. At first we...

eDreams / Trip cancellation Insurance

zzzp on Feb 22, 2017
I had booked 2 airline tickets from Edreams in my haste. They were the cheapest I could find, which was the reason I thought I might never find a better offer and in addition to that a notification kept popping up during the booking stage telling me I had 10 mins to make the booking or I...

eDreams / luggage fee

Lana Hannah on Feb 22, 2017
I have made a booking through the app (which was actually more expensive than if I'd have made it through the website, even with app discount), and although on eDreams booking it said that the luggage's been paid for and booked, the actual airline booking (Ryanair) didn't have any. After...

Expedia / Flight and Hotel Reservation to Moscow Itinerary #7236291475639

Sheree Apps on Feb 22, 2017
I booked a holiday for my disabled son to visit Moscow a place he has always wanted to go. There was no advice offered when booking about visa's and unfortunately to obtain a visa to visit Moscow my son would need to have a balance in his bank account of £600 for 3 consecutive month's. As he...

John Morton / Business Class Booking

John Morton on Feb 22, 2017
I booked a flight on Etihad and tried to cancel within 24 hours. I was informed that no refund was possible as I had booked a non refundable flight. I was not informed that I could have put a 24 hour hold on the flight but I assumed that I would get a full refund if I cancelled within 24...

Airasia / Unprofessional behaviour at check in counter

Abhinav Gupta on Feb 22, 2017
AirasiaHi, I am a frequent flyer and recently got a chance to fly by Air Asia and was saddened with my experience. Myself and my wife were travelling via the mentioned aircraft. My wife' PNR number is QW9TKH. When I went to the counter to submit our checkin baggages, I was offered to buy a R...

Malaysia Airlines / I am complaining about a delay

Audrey pelletan on Feb 22, 2017
Malaysia AirlinesDear Sir or Madam, My husband and I took a flight from Beijing to Kuala Lumpur on the 9th of February 1:30 am. The flight has been delayed so we lost our connexion in Kuala Lumpur to go to Phnom Penh. We were supposed to leave about 9am but we arrived in Kuala Lumpur at this time. When we...

Singapore Airlines / Luggage damage

Fng AAmelia on Feb 21, 2017
Not only was I detained for a long time before our luggage got to us while coming back to US, but I discovered that the luggage handlers at SFO for Singapore but a fairly large hole at the bottom of my brand new luggage. And I did not receive a damage sticker were they had the damage. or...

Jet Airways / Not given a wheel chair, it took me 2 months in hospital to recover

Drishti Dilip Trivedi on Feb 21, 2017
Date of incident - 30th december 2016 Flight number - dl7576 - operated by jet airways Name drishti dilip trivedi - confirmation number: feacfp Ticket number: 0067928400776 I was traveling from mumbai to paris & paris to detroit 1. jet airways was delayed by 3 hours on mumbai airport 2...

Air China / Unethical behaviour

VCase on Feb 21, 2017
To whom it may concern: I am emailing to issue a complaint. On February 16th I was checking in my bicycle box, I then proceeded to through to the security check. I suddenly remembered that in American airports, they open bike boxes in order to conduct a security check so I immediately turned...

Jet Airways / Had to pay excess baggage charge on my domestic flight

Rohit Kotecha on Feb 21, 2017
Me and my wife always travel from london to Mumbai on jet airways on business class Our jet previlage card no are 132351516 and 127085092 We flew to Mumbai from london on 17/02/2016 Today we are flying to Vadora on jet S2 4343 The check was in assistant informed me that my baggage was over...

EasyJet / Flight canceled but not reimbursed

jamila hichaux on Feb 21, 2017
Brussels intl to bordeaux Departure : 03-02-2017 14:40 Flight ezy4110 Passengers: 1) jamila hichaux – 2) sebastien weckering – 3) gabriel weckering Dear veerendra, Thank you for your reply here below, and for your reference to the eu legislation. Oh, so we are not entitled to be reimbursed...

Rehlat / Service complaint

siddique0123 on Feb 21, 2017
U r lazy and never care about ur customers.. I m facing issues with rehlat team. No proper mails nor response.. I stopped taking tickets and keep spreading this rehlat's worst service to allllllllll my freinds and circle and stopping them taking tickets thru rehlat... And my friend...

E dearms / Airplane ticket refundable problem

Aryobee on Feb 21, 2017
I have book a ticket with E dreams from Istanbul to Los angles and return but because of non availability flight on that time they cancel my flight and email me that we will refund you in short time, But after that its almost 3 months gone but i didn't get any refund yet, I called more...

Kuwait Airways / booking reference ey4rzn (return flight for delhi-cairo-delhi)

Rohit Sharmaa on Feb 21, 2017
Hi, I booked above ticket for 2 person for return flight online. I've got automated email confirmation from Kuwait airways for online confiramtion from e-booking@kuwaitairways.com of flight showing both flights from Delhi and from Cairo. However when printed for e_ticket, it shows only...

Kuwait Airways / Complaint against rescheduling flight to trv

Jacobkuttikattil on Feb 21, 2017
Kuwait AirwaysAs a frequent customer of yours, I’m writing in regards to a very distasteful experience I had with your company. I booked two tickets on Ref. EYVUBJ ( 229-1135891302 & 229-1135891301) on flight KU331 / KU332 to visit my family in India on 30th March 2017 and returning on 5th May...

Mango Airlines / FlyMango / Overcharge

Kubie Naidoo on Feb 21, 2017
Mango Airlines / FlyMangoGood day, I had booked my flight, reference number NXNLLZ on 24/10/2016 which my family and I arrived five minutes late for. Despite our pleas and advising Mango staff that we had two infants, your staff lent a deaf ear to our cries. I am no serial late comer however when discussed thi...

Emirates Group / Emirates.com / Insulting service

Boban Bose on Feb 21, 2017
Name: Boban Bose Address: Kurichiyil (H) KurinjP.O Ramapuram, Kottayam Kerala state, India. Mobile : +91 8592805967 Email Id: boban.boss@gmail.com Am complainting against Emirates and Atlas global airline My complaint: 13 February morning I came Ercan airport  for check in at airport...

Philippine Airlines / Delayed luggage

Aysun on Feb 20, 2017
I arrived in sydney on Sunday 19/2/17...I put in a report that my luggages didn't come ..They traced it back to manilla ...now I can't understand why it is taking too long to be put on the next flight to sydney..I only have the clothes that I landed.it's now getting very frustrating why i...

Airasia / big points booking n# rd3h2y

TanyaL33 on Feb 20, 2017
I booked my flight yesterday using my big points. I wasn't given the option of the $29 add ons and had to book my luggage and seat separately. My fare came to $313 after my points which equaled $128 credits. My Booking Number is RD3H2Y. I then booked my friends flight Booking N# JNN44U the...
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