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Airlines Complaints

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Travel Help Desk / Incompetent Staff & Management

mcampbel on Mar 28, 2017
Airfare was booked by Travel Help Desk with wrong connecting flight. When I tried to resolve this numerous times before my travel date, I was told their agent did not error on the booking and any change would result in additional fees for a new flight. I have printed "chat room "electronic data...

eDreams / Ticket Issuing/Premium Service

klapreston on Mar 28, 2017
If I could give this company less than 1 star I would. My husband and I booked a trip to Thailand. We had three flights to get there and three flights to get home. We received notification from edreams that our very first flight to Thailand had a change in departure time. Somehow we were...

Aeromexico / Name: Guess: Richard Lee & Maria Arpino

To whom it may concern Name: Guess: Richard Lee & Maria Arpino File number EUAFNZ AERO MEXICO RETURN DATE 17 March 2017 Oaxaca/Mexico City /Montreal Below find a complain email for my client  Can you please look into this complaint regarding the return flights from Oaxaca Montreal via...

TravelerHelpDesk.com / Airline scam artists

YolyA on Mar 28, 2017
On March 7th I purchased a direct airline ticket with them going from/to EWR/MADRID on March 8th returning on the 15th for a $899.21 via United Airlines. The next day agent Cesaro, called and told me my card was decline, and I provided a new card. The new card is charged, but the next day...

FlyDubai / Flight fully

Rana Imran Khan on Mar 28, 2017
Today 28 March 2017 I reach dubai air port terminal 2 before 2 hour flight depart for check-in baggage and boarding. When I show my ticket boarding staff ask me go to fly Dubai customer service. I go there after I reach there I shock they answer me flight is full of passengers no seat...

Air Asia / Boarding flight issues

gurmeet Singh58 on Mar 28, 2017
Hi im gurmeet singh from karnal i have a compaint against nitin sharma & anuradha. My sisters n me was traveling to goa from delhi by air asia and we got the boradings passes but bfore flight they did not allow us to board the plane and moreover they wer only doing argument.. we requested...

Airasia / Website and customer service

Julie Ham on Mar 28, 2017
I booked a ticket via the AirAsia website on Sunday, March 26th. During my booking, the website kicked me off and reset. When we reloaded the page and proceeded in our order the website did not respond but then processed our tickets but for incorrect dates that were not entered by us. I...

Emirates Group / Emirates.com / Flight delayed / lost luggage

Prinshad Muhammed Shah on Mar 27, 2017
Being number one airline in GCC, I was so much excited to experience Emirates for the first time but now I regret . During my return journey (26.03.2017)from Trivandrum to Muscat (via Dubai) i was totally disappointed. Once I reached Dubai (Flight no:EK 523)it was late for more than 40...

Aeromexico / Stranded in mexico city with no help from aeromexico staff to get home.

rglee46 on Mar 27, 2017
Montreal, March 24, 2017 Dear Madam, Sir, We are writing to complain about the terrible experience we had flying back home on March 17, 2017, on flights: AM 2049, departure at 12:05pm for Mexico City, and on AM 636 departure at 14:45 pm for Montreal (YUL). There were three major problems on...

Sunwing Airlines / In-flight service wg752/wg753

Harjit Panesar on Mar 27, 2017
My booking number is 92066193. My wife and I traveled on Mar.18.2017 to Montego Bay from Toronto on flight WG752. The In-flight service was terrible. The flight attendants Finished their service very quickly and disappeard for 3 hours. Never saw them once go through even offered a water to...

eDreams / Cancelled flight refund

Alicia Caruana on Mar 27, 2017
Good evening, I purchased an Airmalta ticket for my father last week from Malta to Catania through Edreams as I always do, but the flight got delayed and then it flew to Catania and could not land due to fog so it returned back to Malta. I would like to be refunded please. The customer name...

ABC Cargo / Damage

malik mohammed on Mar 27, 2017
I have send a cargo to karnataka. My name is malik mohammed and send a Cargo on 21/5/1979 and bill number is 2536421. My parcel is 46 kg, contain two box and box full of my children's sweets and toys. Two kg chocolate, two box dates and 1 kg badam are damaged. What are the procedure for...

ABC Cargo / Delay

Ayoob ali on Mar 27, 2017
i am Ayoob Ali Hyder, send a parcel to my home at Hyderabad in Telangana on 02/03/2017 at your cargo office at jeddah.my bill number is 149962 and total two box(56 kg).Your office promise me that with in 20 days it will be delivered.in which one box is arrived on correct date and other box...

ABC Cargo / Damage foof items

jaffar mohammed on Mar 27, 2017
My name is jaffar mohammed. I forwarded 98 kg cargo from your jeddah office on 25/2/2017 to pala in kerala state, total four carton. Cargo arrived at my home on 18/3/2017. But some of the food items are damaged, 1 kg chocolate, two small children's toys and one bottle of hair oil. We will...

Airasia / Inflight duty free items

Aditya Gupta Malaysia on Mar 27, 2017
AirasiaPassenger Name: Aditya Gupta Flight No and Time: Air Asia Z2 940 at 4:50pm from Manila to Kuala Lumpur Date of Incident: 25 March 2017 Booking number: WMVRUA I purchased a Pierre Cardin ladies watch set on the flight as a birthday gift. Before I bought it, I asked the stewardess if I can...

Turkish Airlines / Lost baggage claim

JackMehauff on Mar 27, 2017
On 7 January 2017, I checked a bag in Chicago with Turkish Airline for Belgrade, Serbia. After two days of being snowed out in Istanbul, the bag never made it to Belgrade. No I am at my home in Dar-es-Salaam, but still no bag. Just now they offered me 700 USD as compensation, a fraction of...

Egypt Airlines / EgyptAir / Medical assistance wheelchairs

verhoogen on Mar 27, 2017
flight egypt air ms 43 march 25th I arrived from Hurghada at 7am to take a connecting flight to Brussels MS725 I applied for medical assistance I I have serious walking problems and can not use stairs. Upo my arrival in Cairo Airport I had to wait till 8.30 am before a wheelchair was available...

FlyDubai / Delay, poor customer services and losing baggage

Amin Gh on Mar 27, 2017
My Name is Amin. referring to my payment reference number F14838F0 it I supposed that to fly to Muscat from Ahvaz on 25/03/2017 at 4:00 PM with FZ-8260 and FZ-047 total flight duration 4 hrs. because of weather condition with 4 hrs delay I arrive to Dubai airport terminal #2 and after 4...

Welcome Tours / Service

sumathi sumy on Mar 27, 2017
My parcel were in ABX Hub on 16 March but until today 27/3/17, (Refer to the attachment) this abx express company still hold the parcel not delivery to me. Abx Express (M) Sdn Bhd really very poor service & responsibility. ABX holding my parcel more than 10 days without sending it out. And...

Etihad Airways / Charge for excess luggage alleged by etihad

Perry Hatzipapas on Mar 27, 2017
On my return from Greece on 28/6/15 I got charged for excess luggage from etihad had 52.5 kg they alleged I had 84 along with my wife I had to 6799 euros so I can return . I have been trying to get a refund but they are not acting or care to give me a credit Were and how an ok get my...
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