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Airlines Complaints

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Southwest Airlines / Flight attendant

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Kishi McDonald on Dec 17, 2017
Today is December 17, 2017 I was on flight number 3267 from Oakland to Vegas flight time 8:50 AM I was on the flight today with my disabled daughter that has autism the flight attendant passed out Rado my daughter spilled her water so I asked for a Nother water and she gave me napkins le...

Emirates Group / Emirates.com / On boarding customer service at Dubai Airport

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Mkhan2017 on Dec 17, 2017
I myself with many other passengers had a very bad experience while getting through the boarding gate at Dubai airport for Emirate's flight EK582 on Dec 16. We were coming from Seattle by flight EK230 connecting to flight EK582 towards Dhaka while faced some of the worst customer service...

Citybookers / Waiting for refund since 30/10/2017 ....

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Liju Antony on Dec 17, 2017
CitybookersBooking Number: CB1002004, I have canceled my tickets on 30/10/2017 still I am waiting for my refund. no revert on my emails from CityBookers till now. I called several time to city-book call center but no proper response. during my last conversation with citybooker customer care the agent wa...

Malaysia Airlines / Baggage and service

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Ben Westlake on Dec 17, 2017
Travelled from perth to Langkawi and langkawi to perth. Malaysian airlines lost baggage in both directions so had no luggage at start ogur holiday and then again no buggage when arrived home. The service was poor all round. If something is not rewarded i will not travel with malaysian...

Travelgenio / Luz in customer service !!!!

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Isabellahh on Dec 17, 2017
This lady was very rude and couldn't even answer a simple question as how long does the refun process take ! I booked flights to Auckland from Brisbane and payment came out of my account only to get a email 4hours later saying they couldn't confirm our ticket so we have to pay more for our...

Bravofly / Bravonext SA / request for the copy of air ticket

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leojencarl on Dec 17, 2017
Hi, Recently I was book my ticket in bravofly but unfortunately they cannot issue my ticket at the same time instead they advice me that I can claim my ticket 72 hours before my flight. I am still hoping that I can get my ticket as soon as possible. my PNR code: K7JVYL and PNR code...

Transglobal Delivery Express Team / customs duties and taxes, importation charges

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Mildred Calinawan on Dec 17, 2017
Package.Ma'am MILDRED CALINAWAN your package just arrived in the Philippines, we discovered that the Package tracking 78k88n54h3, processing fee of Php 15, 000 (Fiftheen Thousand Pesos). Ma'am MILDRED CALINAWAN, we must confirm your payment first as soon as possible before your box, , why...

FlySafair / Unethical and poor customer service

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Fatima Desai on Dec 17, 2017
I needed to take a flight out to Cape Town last night. I took the last flight and paid over 2000. I was directed to luggage check in where they told me the gates were closed and I had to go home. I was traumatized as I had been kicked off a mango flight and hoped to get onto a flysafair...

Mango Airlines / FlyMango / Reference number QDFLYD Flight JE165

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Fatima Desai on Dec 17, 2017
I am extremely disappointed in mangos service this year. I fatima Desai 9108280257082 was scheduled to fly 19:00 on 16/12/17. My flight was delayed but I was notified in good time. When I arrived at 19:15 due to a tyre blowout on the highway last night, I headed to the mango counter to...

eDreams / An additional fee

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Kathleen Kim on Dec 16, 2017
To whom this may concern We recently made reservations for three adults air fare from San Diego to san fransico from the 13th thru the 16th of December I didn't notice dream had charged an additional $45.80 on my atm card without my permission We had used edream website in the the past for...

Malaysia Airlines / Staff

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Mary Irene Hilario on Dec 16, 2017
Aboard a A330-300 plane from Sydney to Manila via Kuala Lumpur on Dec. 16, 2017, MH0140 flight. I asked the attendant for milk for my child and she flat out refused saying, "Sorry, we don't have enough on board." And just left. I think it's quite unacceptable what she's done. Upon leaving...

Citybookers / CB 1091140

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Akram kh on Dec 16, 2017
I have done booking through your site on sirilankan Airlines one month ago. Today I received cancellation for my booking CB 1091140 from your staff Mahmoud Hassan. Firstly, when will you refund me my money. Secondly, I already made a new booking through Siri lankan airlines which incurred...

Emirates Group / Emirates.com / Very bad service

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Farah Ajeeb on Dec 16, 2017
Emirates Group / Emirates.comMy name is Farah Ajeeb. I was a passenger on the flight of Dec 14 (Dubai - Beirut). I booked my ticket in Oct to be surprised that the flight was overbooked and i had to postpone it to the next day. But after waiting 1 hour the problem was solved. Even though i had the worst seat, i wa...

Yatra.com / No support from yatra on emergency. Ref: YH3752065

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Siddharth Ghosh on Dec 16, 2017
I faced so many problems and nobody was there to help me. Following are the issues detail: 1. On 10th Dec my flight was from Kolkata to Chennai and it was delayed by 1 hrs. Flight was scheduled to arrive at 7:10 pm but it was arrived at 8:00 pm. My next flight was scheduled to departure at 8:35...

Southwest Airlines / Baggage claim

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koshinmalay on Dec 16, 2017
Southwest Airlines lost not 1 but 2 of our checked bags out of 4 (my bag and my mother- in- law's bag) with 4 paid passengers with a checked bag for each passenger. I recently flew to CA in Oct to attend my brother's wedding. I checked in at the Oakland Airport 4-5 hours prior to my flight...

Mango Airlines / FlyMango / Refusal of female minor on flight after baggage overweight

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lourensluanne on Dec 15, 2017
Good morning So mango refuse a flight for a teenager female due to overweight baggage….even if we said we will pay the fine at Durban airport when she arrived.Missed her flight, the dad dropped her off and left her at airport. Now nobody at the counters don't want to assist her!!!All walk...

Agilis Technologies Limited / Etihad Virtual Reward Card

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Shekhar011 on Dec 15, 2017
Dear Sir, I am guest of Etihad Airways (Guest no : 107662411942). For last few weeks I am not able to login Etihad Reward Card mobile app with error "Your Etihad Guest Account seems to be suspended, please contact Etihad guest service". I have called Etihad customer service but in vain. I...

Despegar.com / Tame

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Arana Palacios on Dec 15, 2017
Siempre compro mis pasajes con despegar, pero el.Ultimo viaje no fue placentero deberian De parar De vender pasajes De Tame Mi hija viajo el lunes y Las maletas no llegan aun, Y hoy q regreso se compraron casi 1 hora para entregar Las maletas Todo la ropa y Las cosas q Ella llevo La...

Expedia / Overcharged for baggage

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Phyllis Benson on Dec 15, 2017
On 12/6/17, I had a flight on United Airlines that was booked on Expedia. It was flight 3716-Newark, NJ to Charleston, SC. When the trip was booked, there were 2 different types of "Economy" tickets, and mine was the one that allowed passengers to have one carry on bag, included in the...

Spirit Airlines / Never again

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Claire Michelle on Dec 15, 2017
Next time I'd rather go on a slow boat than using these airlines from hell. These people canceled several flights including mine and rescheduled it 2 days later. Of course, my plans were ruined because of them. You may say why would they care about so my passengers, but excuse me, they could...
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