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Airlines Complaints

Air Canada / flight delay

Ve
Vesna21 on Jan 17, 2019

Air CanadaGood day all. I would like to ask you what happens if I payed for your service and nobody contacted me regarding flight delay? When i booked my round flight from Zagreb to Fort Lauderdale, i payed extra for Airhelp+flight delay, and now when i experienced delay of more then 5 hours, nobody...

Cebu Pacific Air / request copy of boarding pass

Bo
Bokie Lou on Jan 16, 2019

Dear sir/mam, I would like to request for an electronic copy of my boarding pass which I lost last December 15, 2018 after my arrival at Iloilo Airport. I badly needed the electronic/hard copy for the liquidation of my travel expense at my office. name: Evangeline Capanas booking nr: EKHVFR -...

Turkish Airlines / denied boarding, received only economy meals in business, bag delayed 5 days, turned in destroyed - compensation offered: $0

Fr
Frederick M on Jan 16, 2019

Turkish AirlinesThis is a formal complaint to warn people against flying Turkish Airlines. Up until this point i've flown them business class before and never had an issue with the onboard service. However if you ever have any sort of problem, man you are in for it! My problems began the day before the...

eDreams / fraud

Le
LeonW on Jan 16, 2019

eDreamsI booked two return airline tickets from Johannesburg South Africa to Brisbane Australia and back online via credit card on 5 January 2019 for 2665.93 USD - Booking ref. [protected]. I cancelled the booking immediately but an amount of R39, 272.13 was debited to my credit card account. I called...

Expedia / missing expedia refund of usd 392.20

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Geraldinebcl on Jan 16, 2019

ExpediaHi, Expedia promised me a refund of USD 392.20 for itinerary [protected]. They stated it both on the phone and with an email follow up on November 27th 2018. I have never received it. I have written them since, and they keep saying it was deposited to my bank account. However, my bank...

Air India / complaint about crew members

Dr
Dr Athar Jamil on Jan 16, 2019

Dear sir, I was travelling with family by AI-502 on 12/01/2019, I just asked air hostess about ear blockage problems during takeoff for my 5 year old son and she had no knowledge and she asked Mr Dizzo crew member and he misbehaved with me and my wife and started shouting at us, when I...

Aeromexico / they don't let me check in my carriages

Os
Osbaldo on Jan 15, 2019

On december 25 2018 im tray to abord flight 773 at 8:21 am but the problem was here that im lost my flight becase they don't let me check in my luggage, they say that i can flight with out my luggage, 48 hours before that arive to the airport in tijuana im call to areomexico to ask them to...

WestJet Airlines / non stop robots call

Le
Leogingras on Jan 15, 2019

We received 6 call today We are on a do not call list This is very disturbing and is un called for. We have opted out at least 10 time over the last 6 month. We will be considering reporting this to the crtc as your calls are regulated by law. Wake the hell up and honor you remove us from...

Kuwait Airways KU345 / krunal patel lost my handbag

Pa
patel on Jan 15, 2019

Kuwait Airways KU345My name krunal patel...my handbag lost 31 December 2018...zero customer 15 days now not find my handbag so I am not happy Kuwait Airways customer service totally zero service and not any other help me. All world passenger request to never travelling to Kuwait Airways airline because not...

Opodo / they misinform and rob you! never again!

An
An Sm on Jan 15, 2019

Worse experience ever. Never again. Tried booking flights online. System had problems. Call the operator. She helped me buying the flights but "forgot" to tell me they bloody take almost 30% of fee for doing nothing. When I try call them to cancel and rebook on airline directly, a...

Etihad Airways / delay on a flight

Sa
sara fonseca on Jan 15, 2019

On 14 december 2018 I booked a flight tp 6917 / ey 83 for 09h15 and was suposed to arrive in rome 13h05 and take another connection to lisbon 14h25 and arrive there 16h30. But was a delay abu dhbi/rome of 2 hours so this flight just arrived in rome 3pm and nobody was there to inform me...

Airblue Dubai Office / service

Sh
Shah00007 on Jan 15, 2019

Airblue Dubai OfficeDear sir /madam your lady staff rude and not able to deliver customer service on proper way I waited today from 7 I know office time is 9 when branch open I told them my brother comming from peshawar only 1 hour he got kindly solve my ok to board issue but they are not able to solve even I...

OneTravel / horrible customer service

Bo
bob120909 on Jan 14, 2019

I was simply trying to book a trip for 7 people. The online version did not allow over a 5 person booking. So I called... Spent over 30 minutes while every name was read back to me letter by letter... And then after I provided my credit card.. She said she took too long and the price went...

Air China / refused to let on board

An
Andrea.Polakova on Jan 14, 2019

Dear Sir or Madam, My name is Andrea Polakova, the ticket number for my flight was [protected]. The reason why I complain is that on 7.1.2019 I wasn't allow to get on the plane from budapest to Frankfurt(final destination Sydney). This was the worst experience that has ever happened...

Airblue / not informed about flight cancellation

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shahzadaslam786 on Jan 14, 2019

Booking reference: JWLCWS Flight number: Departure airport: Islamabad International Airport, ISB Scheduled departure time: Sat 22/12/18 9:30 Arrival airport: Madinah International Airport, MED Number of passengers: 5 Other passenger names: Memoona Khalid, Muhammad Aslam, Shehreyar...

Flight Hub / false flight fees and unethical behaviour

Ta
Tara Gilmore-Martin on Jan 14, 2019

Flight HubJanuary 13 in the evening, I searched for a flight to dallas from winnipeg and chose a flight for $387.50 cad, but when they emailed my receipt and itinerary they charged me $543.92cad. I called them on it right away and was told by one of their representatives, trevor that it was us fund...

Mango Airlines / FlyMango / delayed / missed flight

Fr
Frikkels999 on Jan 14, 2019

Booked return flight tickets on South African Airways from Cape Town to Nelspruit (14 Jan 2019 to 28 Jan 2019) which means flying with an outsourced Mango flight to OR Tambo International Airport and then taking another flight with SA Airlink to Nelspruit. I was supposed to depart Cape...

ExploreTrip / waiting for a refund/thieves/cheats

Ra
Rashika Mishra on Jan 14, 2019

I booked return tickets to India for December 2016 with PNR 5W8R23. I had to cancel the tickets due to some personal reasons and was told I will get the refund in 3-4 days. When I did not get the refund called the customer service and was told I will get it in 7-14 days. I waited again...

Mango Airlines / FlyMango / lost bag 16 days

Dr
Drienie on Jan 14, 2019

I have not received feedback about a missing bag since 30 December 2018. I phone all the numbers I can, a few times a day and no answer or update can be given. I even go the number of supposed managers called, Brenda, Bianca and Wally and none of them answer their phones or return my...

Tiger Airways Holdings / delayed flight bali to singapore tr 281

Ja
Jacqueline Singh on Jan 14, 2019

Tiger Airways HoldingsGood afternoon Please can you assist with an urgent letter from Tigers stating that flight TR281 was delayed for 2 hours from Bali to Singapore on the 2nd January 2019. As a result we missed our flight from Singapore to Jeddah. We had to book and pay for another flight from Singapore via Air...