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Qatar Airways Customer Care Service

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Complaints389
Pending0
Resolved4

Qatar Airways

Qatar Airways Tower, P.O. Box 22550
Doha
Qatar

Customer Support Phone Numbers

+974 40 225 336(Qatar) 32 14
+1 877 777 2827(United States) 5 4
+44 330 024 0125(United Kingdom) 1 2
+353 15 266 489(Ireland) 0 1
+61 130 034 0600(Australia) 9 3
+64 800 174 865(New Zealand) 1 1
+43 12 668 800(Austria) 0 0
+32 22 900 852(Belgium) 0 1
+45 38 124 124(Denmark) 0 0
+33 143 128 440(France) 0 0
+49 692 6090 4400(Germany) 0 0
+39 267 976 000(Italy) 0 1
+31 207 941 434(Netherlands) 0 0
+47 85 225 999(Norway) 0 0
+7 495 642 8807(Russia) 0 0
+34 914 183 870(Spain) 0 1
+46 84 020 080(Sweden) 1 1
+41 442 043 820(Switzerland) 0 0
+90 312 398 2210(Turkey) 0 0
+86 236 037 1210(China) 0 0
+852 800 969 848(Hong Kong) 0 0
+91 794 021 6698(India) 7 6
+81 355 013 771(Japan) 0 1
+60 321 186 100(Malaysia) 0 0
+63 25 191 888(Philippines) 0 2
+65 800 189 1060(Singapore) 0 0
+27 112 677 700(South Africa) 0 3
+82 516 033 111(South Korea) 1 0
+94 115 570 000(Sri Lanka) 0 1
+66 26 180 400(Thailand) 0 0
+84 283 827 3888(Vietnam) 0 0
+54 115 273 1400(Argentina) 0 0
+55 112 575 3000(Brazil) 0 0
+1 877 387 0196(United States) 2 1
Plus

Qatar Airways Complaints & Reviews

Qatar Airways / reservation code v4vvgk (cabin crew)

V4
Apr 23, 2019

To customers service department I want to bring to your attention the incomprehensible negligence by your cabin crew in dealing with a emergency situation, I started to feel sick on our descendant to Doha, once we landed a male steward attended my call his manner were unprofessional and...

Qatar Airways / misinformed

Ch
Apr 22, 2019

I was taking the plane from Barcelona with transmit in Doah to Ho Chi Ming in Vietnam monday the 22.04.2019 at 08:50. I did apply for a Visum for 30days stay on friday the 19th but it was still processing. Because of this they couldnt let me check in. Since I had a flexible ticket my...

Qatar Airways / harassment by qatar airways representative at the counter and at the gate in bangladesh airport dated 03/23/2019.

Fa
Apr 17, 2019

I am a Travel Agent ( Fair Sky Travel) and I am writing on behalf of one of our Passenger who along with his wife and child was harassed by Qatar Airways Representative at the counter and at the gate in Bangladesh on 23rd of March, 2019. Kindly find the Passenger details for your...

Qatar Airways / flights from dublin ireland to auckland (new zealand) via doha qatar airways - incorrect seat allocation

No
Apr 13, 2019

Booking reference U64F5H I booked flights for two persons (my wife and I) Dublin- Doha Doha-Auckland 11/13 April 2019 Auckland-Doha Doha Dublin 5/6 May 2019 For mobility, comfort and medical reasons we booked seats (an aisle and a middle seat in the centre of the plane). On each leg of the...

Qatar Airways / delay in baggage to delay in flight and there by rushing to connecting flight

An
Mar 28, 2019

I was traveling to Pune and booked Qatar Airways(Qa570) to Delhi and Vistara (Uk720) as transfer flight to Pune. My booking reference is N3ZAZD, name- ANU ANNA JOSSAN. The Qatar airways reached at 9:30 instead of 8:20, due delay from Doha and also the air space closure issue between Pakistan and...

Qatar Airways / hamad airport passengers inspection security team

Sh
Mar 21, 2019

Hello, Firstly, I am attaching here my proof boarding pass. I made a complain about how I was searched by the security at Hamad Airport when I was transiting from QR 702 from JFK NYC to Muscat, Oman. I am working at UN offices in Oman as a staff member since 5 years. I was researched and...

Qatar Airways / stole currency from checked in bag at the gate from doha to amritsar india

Us
Mar 12, 2019

I would like to share my Terrible! Terrible!! Experience with potential qatar airways customers that they stole all my money and valuables from my hand bag which they literally enforced me to get checked in at doha airport...!! They didn't do a shit about it when I reported the theft... It...

Qatar Airways / lost case then received damaged

Pe
Feb 14, 2019

Did an on line form to you to report lost case. But when received 2 days later the case had the handle smashed off and the locks broken and the shell of the case damaged.. The case is now useless and a replacement is £80.00 plus for a similar replacement. We have tried to report this on line...

Qatar Airways / delayed flight

Sa
Jan 23, 2019

Respected sir, I am a medical student who travels from Cochin, india to varna, Bulgaria on 17th January 2019. My flight was at 3:35 am from Cochin even though the flight take off at the right time it takes about 40 min more to reach Doha there was only 1 hour layover in Doha and I need to...

Qatar Airways / mishandled baggage. lies and delay by melbourne qatar airways staff

La
Jan 14, 2019

We flew back to australia in early october 2018. My baggage was delayed by 40 hours. When it was finally delivered to our home one of the bags was clearly tempered with as the tough plastic wrap was fully removed. My husband asked the driver if he has any documents from the custom...

Qatar Airways / missing miles

La
Jan 6, 2019

Qatar airways stalled 3 weeks to add my husband passport and our marriage certificate not to add to our account his travel miles from Amman - Doha - Mozambique in business class. They say they have a 30 days rule about adding the ticket but they stalled until the time for mile claiming ran...

Qatar Airways / my ticket

Sy
Dec 15, 2018

Good morning, It's my second time I am sending email to Qatarairline. I believe it's world best airline and very helpful customs service. I told already I got problem at the Islamabad and I couldn't travel with my flight 13/12/2018 at 03.05 am. I explained my reason and my current situation a...

Qatar Airways / candidate advance zone not working

Za
Dec 8, 2018

Dear Qatar Airways, Good Morning, Just 2 days before i got my offer letter in the field of CARGO AND BAGGAGES TRANSPORT DRIVER : 8695863. (Pakistan) In my offer letter they told me to submit your documents along with your offer letter through Candidate Advance Zone, but unfortunately...

Qatar Airways / my gratuity

Bo
Dec 6, 2018

I have recently resigned from the company due to personal problems at home. I explained this to my manager. I had others issues at work which I didn't want to raise upon my resignation such as racism and favoritism which persists throughout the organization. But that's none of my busine...

Qatar Airways / spelling amendment

Al
Dec 1, 2018

We bought a return ticket from IZMIR to KUALA LUMPUR from QATAR AIRWAYS website. The connecting flight from Istanbul-Izmir was a different airline, a local airline. The ticket cost USD605. We later realised there was a 2 alphabet mistake in the surname and we requested QATAR AIRWAYS to...

Qatar Airways / delayed flights

Ew
Nov 11, 2018

I flew to Warsaw almost 20 hours later. I should have landed on August 12 at 20.25 but landed on August 13 at 16:17 by delaying the QR 973 and QR 261 flight. My suitcase was destroyed. The stiffening of the suitcase was broken. I am asking you to pay the compensation of 600 EUR for a...

Qatar Airways / complaint against aklima, senior airport ticketing agent, jfk airport

As
Nov 2, 2018

Our flight was delayed in Johannesburg on the 27th of October --- our trip was going to San Francisco via Doha and Chicago. Your staff in Doha was very kind to us and re-routed us to go via JFK instead of Chicago because we had missed all our flights because of the delay in Joburg. An...

Qatar Airways / flight qr0036- bhx to doha

Ch
Oct 30, 2018

Dear Sir The following 5 people booked to travel from BHX to Amritsar on 19th October 2018 - 28th October 2018. The following people are making the following complaint about your airline and are seeking compensation. Miss Kamaljit Chana E ticket 1575351945252 Mrs Jasvinder Chana E Ticket...

Qatar Airways / career

Pr
Oct 29, 2018

This is Prakash from India. I made career account with Qatar airways . I applied for 100 position for Qatar airways but my resume did select for Doha . Your new career page is so pathetic to use. I could not able for apply single position for Doha fo last 30 days. I request you to make...

Qatar Airways / travel agency

So
Oct 26, 2018

To whom it may concern, I miss my travel to Australia from Iran at 23 October 2018 with the attached details. My father got brain stroke and went to comma condition and I had no choice except stay with him and I was so confused and not aware how should I cancel the travel. Would you please...

Qatar Airways / ground staff/crew member

Mt
Oct 25, 2018

Complaint about a unprofessional ground staff Mr Ayman Kaskas I have posted a complaint with details through the website My father, Tohme Sabra, 64 of age, was unfortunate today to come across Mr Ayman Kaskas, a ground staff/crew member at Qatar Airways Beirut airport, flight QR 417 at...

Qatar Airways / unethical behaviour

Ir
Oct 22, 2018

Dear sirs, on October 09, 2018 the passengers Iris Marisa Maxaieie Victorino and Italo Victorino Langa (infant) with electronic tickets number 1572765180523 and 1572765180524 respectively were prevented from traveling from Maputo to Milan by the head of Qatar at Maputo airport, Mrs. Ester...

Qatar Airways / stopover accommodation

Ra
Oct 22, 2018

The events are as follows: 1.            I booked a return ticket from DELHI to Barcelona directly with Qatar Airways Online booking engine on Feb 22nd for 2 persons. Under their terms and conditions, Transit accommodation for business class travelers is offered if stopover time exceeds  8...

Qatar Airways / gst updation in ticket in india for business travellers

So
Oct 21, 2018

Hi, This is to bring notice to all concerns that due to unorganized process of GST updation of qatar airways, customers are loosing lot of amount. There is no proper way where customers can update there GST no and get GST invoice. Only way is to get it update on call and there is no proof...

Qatar Airways / lost of my bag

Sa
Oct 18, 2018

sir. i was travilling from lahoore(pakistan) to doha to najaf on dated 14 seoptember my bag are still not found i m just like shuttlecoke between multan, lahore, doha and najaf qatar staff, they are not listing me .taey are making lame exuses, my tag no 157421670, my contact no...

Qatar Airways / booking qm4acb

Ab
Oct 18, 2018

Dear Sirs, , , I want to do a complaint about my last trip ( Bangkok trip ) through Doha, while is my last destination was to Saigon ( Vietnam )... It's my first time that I choose Qatar Airways to my trip for Vietnam that I usually do for my work, I choose it coz of your competitive price for...

Qatar Airways / insect bite on flight qr1368 (business class)

Is
Oct 16, 2018

My name is Ismail Khan, myself & my family flew from South Africa on the above flight on a 3 week vacation we left Johannesburg on the 24 September to Doha & onwards to Istanbul on the flight from South Africa to Doha my wife was bitten by something on the flight on her ear, when we landed...

Qatar Airways / delay on flight qr176 from oslo gardermoen to melbourne via doha on october 21'st 2015 (yes 2015).

Ar
Oct 14, 2018

The delay led to us (Kristin and Arne Christian Vangdal) missing the connecting flight QR 904 Doha Melbourne October 22'nd 2015. We were offered a later flight from Doha via Perth to Melbourne which we rejected as this woul give a horrendous total travel time with arrival in Melbourne...

Qatar Airways / baggage damage

Pr
Oct 8, 2018

Hi, I travelled from Bangalore to Amsterdam on 5th Sep 2018, and took my baggage and found the wheels were broken and suitcase was also damaged, which I noticed only after boarding train to my next destination. As I was busy at my work in Amsterdam, I'm raising a complaint after my return...

Qatar Airways / ground crew behaviour in dhaka shahjalal airport

As
Oct 6, 2018

The ground staff behaviour was so bad actually very bad, my flight was at 3:00 am the 5 October 2018, from Dhaka to Montreal with a connecting fligh, I have already check in online for the flight through my phone and also I am with 7 years old son and my little son who got 1 years a day...

Qatar Airways / flight qr620 04 oct 2018

Ah
Oct 4, 2018

I booked a flight PNR T23T69. And Requested Seat 28A which was confirmed through an email. ( Snap Here attached). But the boarding pass was issued with seat # 26F without my consent/confirmation. Though the flight is neither full as there are many seats vacant. 26 F is in front of...

[Resolved] Qatar Airways / delayed flight

Lo
Oct 4, 2018

Dear Sir/ Madam As an assignee of Lotzwrot.pl Sp.z o.o., headquartered in Szczecin (I subjoin the attorney), according to regulations (EC) No 261/2004 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 11 February 2004 establishing common rules on compensation and assistance to passengers in the...

Qatar Airways / service

Am
Sep 30, 2018

Dear Sir/Madam, My name is Amrit Abhamani Dhakal. Me and my wife (Manisha Sharma) used Qatar Airways while travelling from Nepal via Doha to Maldives. Our booking reference number is WVIEM3. Actually, I liked everything of Qatar Airways. It was our pleasure to fly by such an esteemed...

Qatar Airways / ground staff at check in or tambo airport

Am
Sep 27, 2018

My daughter Zanielle de Aguiar checked in with Qatar Airways on Sund16/9/2018 around +-11 o'clock on flight QTR 1364. Her 1 bag was overweight with +-9 kg. The lady told us that it's going to cost R992.00 after she discussed it with the lady next to her (I think it was A26 & A27). We...

Qatar Airways / the aircraft and the seating arrangements

Ta
Sep 26, 2018

I travel a lot but i had the worst expereince on your flight from Doha to Los Angeles, the other airlines fly larger planes on a 16 hour duration and the seats are comfortable and the plane is not only better designed, but things are operational. Since i was suffering from staff infection...

Qatar Airways / flight delay and cancel

Si
Sep 25, 2018

Hi Team, I would like to bring my recent experience with Qatar airways, which isn't really good. I was flying back to India from Oviedo, I was given Boarding pass for connecting flights from Madrid and Doha, however when I landed in Madrid I learnt that the Madrid flight got cancelled, first...

Qatar Airline (Changi Airport Qatar staffs) / involuntary denied boarding

Me
Sep 25, 2018

Cas-965746-y5f9k9 crm:0036000002805 - request for air ticket refund Date: 5th september 2018 Client: +60167457733 Reservation number : u82xef / p2p8w7 / wm5e2r / n8ggy2 / unljeo / qmynsc I am writing to you to raise an issue about: flights - departure to ireland from singapore changi...

Qatar Airways / check in counter (spain)

Le
Sep 24, 2018

It is on 17th September, around 2.30 pm, in Spain, Adolfo-Suárez Madrid Barajas Airport. We are a family of four. We are about to fly from Spain to Doha, transit Doha to Singapore. It was counter 915 at Madrid Airport, approx 14.30 pm. A lady of middle age at the counter insisted that we provide...

Qatar Airways / customer service

Mr
Sep 23, 2018

We are mistreated, disrespected, humiliated infront of huge crowd and threatened that I will not board the flight. All this by just asking a simple question to verify why I was charged more than what I was told originally! We purchased round trip business class US to Qatar & round trip...

Qatar Airlines / damaged suitcase

An
Sep 21, 2018

My name is Antonios Margaris Member ship number 522067774 Reservation code QOWJPX Airline reservation code L34 UVG(QR) E-Ticket number: 157-5793951130. I TRAVELLED ON THE 16/9/18 FROM ATHENS GREECE ARRIVING SYDNEY AUSTRALIA ON 18/9/18. PICKED MY SUITCASE UP AND LEFT THE AIRPORT ARRIVING...