Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fast Food Chains Burger King Thievery and willful noncommunication
Burger King

Burger King review: Thievery and willful noncommunication

M
Author of the review
4:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Just this morning, I ordered about $30 worth of food online. When I got to the BK, they told me the broiler was not working and they could not prepare food. They would not give me my money back--so I contacted BK thru their online service only to receive an email through their 3rd party contact group "zendesk", telling me that the issue had been "resolved" and "closed". When I responded to those emails, telling them that they were incorrect, the emails would not send because of an "error" with the address--From Which BK Sent their messages To Me.
I called the local manager, who told me she would speak with a regional rep regarding a refund, but to come in anyway. Two and a half hours later, I stopped by, and she told me that she had not yet had a chance to talk with her regional rep. It's like willful noncommunication is THE ONLY WAY BURGER KING can make money. I'm pretty sure I'll contact respective states Offices of Attorneys General, because I am certain that I am not the only person this sort of thing happens to. What a circus.
Update! I just tried to contact RBI, but their "Contact Us" link is Dead.

Claimed loss: $28.32

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified Burger King representatives only. If you are affiliated with Burger King, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Burger King reviews & complaints

Burger King - discontinued item 367
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - payroll revision 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - poisoned food! 46
Burger King - free whopper survey code missing from receipt 30
Burger King - application/questionaire 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - tv advertisement
Burger King - manager 1
Burger King - not given drink
Burger King - poor service/food 4
Burger King - service
View all Burger King reviews and complaints

  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 83 83 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 22, 2025
  7. View all Burger King contacts
Burger King Category
Burger King is ranked 58 among 59 companies in the Fast Food Chains category
#55 BURGER KING® App BURGER KING® App #56 CKE Restaurants, Inc. CKE Restaurants, Inc. #57 Chicken Cottage Chicken Cottage #58 Burger King Burger King #59 Arthur Treacher's Fish & Chips Arthur Treacher's Fish & Chips

Most discussed complaints

orderered vegetrarina burger at manchester airport, but served with chicker burger
4
(opinions to this review)
 Service
1
(opinions to this review)
 Food
1
(opinions to this review)
 Deplorable Condition of U.S. Flag-National Ensign Flying Above Burger King Restaurant in Virginia
1
(opinions to this review)
 Consistently cold food
1
(opinions to this review)
Burger King Alternatives
Panda Express 420 reviews Waffle House 660 reviews Chili's Grill & Bar 397 reviews McDonald's 2893 reviews Steers 429 reviews