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Burger King

www.bk.com

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1.2 23 Reviews 4596 Complaints
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Burger King Complaints Page 82 of 230

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C
1:12 pm EDT
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Burger King very bad manners

Stood at the counter for over 5 minutes waiting to place my order, the cashier lady walked by several times and did not ever ask if i was waited on or if she could take my order, but as soon as someone she know was standing behind me she tried to take his order, and he was behind me what a racist employees y'all have, yes i was the only white guy in line at that time, and i will talk to someone about this matter that way it will hopefully not happen again to anyone

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T
10:39 am EDT
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Burger King the service and the food

Hinckley Minnesota Burger King I recently stopped there at 5:30 in the afternoon there were six customers total the two in front of us had to wait like 15 minutes before they walked out the door my brother and I waited another seven minutes I ordered two Whoppers one Whopper was with bacon and cheese the other Whopper was just without pickle what we got 20 minutes later was one Whopper that was done right the other Whopper was served with no meat on it then when I brought it up there and complain they said they would have another one wait another 15 minutes never did get my Whopper they never put it down and I never even bothered with me again after that so I complain to the manager the manager seemed a little interested in what was going on and just said while give you a refund and let it go at that not for a few people that were in that store you would think you would get faster better service instead of standing around waiting for 15 minutes to get waited on and then end up with crappy service garbage food and they got to do something about their quality to because my brother and it up getting diarrhea the next morning and was sick all day long

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U
1:45 am EDT
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I enter the store and I notice that the woman is cleaning up, she is mopping and well i went as far to the side as possible to avoid dirtying the rest of the place, so she already mopped the front of the counter on the customer's side so she goes over to take my order, she keeps sighing, she then takes my order so rudely, she charged my food and then told...

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C
7:34 pm EDT

Burger King service customer relations cleanliness

Horrible service at the coventry ri location. Cashjer I think her name was Kelsy was more interested in talking to her friend than taking our order. We stood at the register for 5 minutes before she eventually decided to come back from her conversation. She was not polite or curteous in any manner, asked what we wanted and told us the total then made her way back to her friend. I then asked for some mustard but they didnt have any packets and wouldnt even give me any in a cup. The entire dining room was filthy every table and the floor had food and trash. Entire staff was rude to each other including the manager. This restaurant used to have such friendly employees and management so im not sure where it took a turn but it is completely unacceptable.

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B
2:26 pm EDT
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For the third time yesterday, this Burger King messed up my order in drive through. What makes it worse is they keep their phone off the hook so you can't call and complain. Try it [protected]. I ordered a Whopper with cheese meal cut in half and a taco. I got the taco, but received a sandwich with two beef patties, mayo, pickles, and onions. There were...

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1:56 pm EDT
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I ordered a double Whopper this morning at the drive thru! I drove up to the pickup window to pay & get my food! When I was done paying, the young lady at the drive thru window asked me to back my car up a little, away from the window! I asked her why she wanted me to back up completely away from the window! I thought she was asking me to park at first...

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C
10:10 am EDT

Burger King whopper

Bought 2 whoppers. Tastes like nothing. Lettuce have a brownish colour and tomoto very over ripe..even the onion is old and soggy. Had to take of everything. Left us with only the bun and patty...which tasted like nothing. Me and my husband were very disapointed. We dont have n Burger king in Malmesbury so we drove all the way to Paarl for we like burger king food. Anyway. This was the first bad food we ever got from burger king. There is not much going on at this burger king... maybe thats why you get old ingredients on your burgers. Everyting else was fine. The fries and cheesy bites were 100%.

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10:07 am EDT
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Burger King breakfast

So, Today I walked in to Burger King, ready to order a sausage egg and cheese french toast breakfast sandwich. So I ordered a sausage egg and cheese french toast sandwich and 5 minutes later, one of the workers calls me back up and says we ran out of bread, to make the sandwich. I'm not mad about the fact that you didn't have french toast for the sandwich, I'm mad because you keep advertising the sandwich on the menu, and don't bother to take it off the menu or just put a little note on the menu board, that tells me that you are out of french toast.
It's mistakes like this that piss me off and cause me to not come to Burger King for breakfast.

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11:37 pm EDT
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hi so about 11pm today I went to this location to order 2 impossible whopper burger combos. I was starting my order and was told to give the employee a moment after about 5 mins she told me to go ahead with my order. I asked her if I she could cook the impossible whopper some other way so that it had the least chance of getting cross contamination with...

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9:53 pm EDT
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I don't watch Fox News at home. They have it on ALL DAY at the Burger King and it's loud. Music is playing at the SAME TIME! I don't typically care, but it's LOUD and today I watched a young family with kids sitting near the TV while the Fox anchors argued loudly about the mass shooting in Dayton. Can we have a break from the politics? Aren't there other...

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9:15 pm EDT
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On 7/29/19 8:00am I was short changed $14.79 at Burger King drive thru window 1618 Morse Rd Columbus Ohio when the BK employee attending the window told me that I would have to waite for my change while she would have to verify the $20 dollar bill I gave her as not being counterfit. There was a lineup at the window so when they gave me my food I didn't...

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A
4:41 pm EDT

Burger King everything

I ordered through my mobile app and drove up to the drive thru and told me to park near the doors to bring my food out and meanwhile no customers were there beside us. It took them at least 20 mins to bring our food out and all of our food was cold and they did not give us our Hershey pie or two of our drinks or our chicken nuggets also my kids burgers only had cheese no ketchup or pickles and when my husband went in to tell them they had my husband put the ketchup and pickles on himself and the man gave him an attitude and my husbands whopper did not have any ketchup on it either and all the food was super cold my husband had to go in about 3 times and for the drinks we were supposed to have 2 medium and 2 small they gave us 1 medium 1 small so he went to tell them and gave hims another 2 smalls instead of 1 medium 1 small. The guy was unpleasant and rude.

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B
4:13 pm EDT

Burger King shorted on order and on money back

Afternoon! I just went through my local Burger King (Collinsville, IL) and placed an order. They ended up shorting me 2 mozzarella sticks and $4 in change and what we thought was 2 10pc nuggets as well. I go in and they ask if I was shorted the mozzarella sticks, I say yes and some change. The manager on duty says I have to wait for her to pull and count the drawer. Absolutely fine. She comes back after I've been waiting for 20 mins with what was over in the drawer, still not right but I said it's close enough. I then asked about my 2 10pc nuggets. They took my receipt when I came in and didn't give it back. Said that I was rang up for 1 order not 3 and I'd have to pay for the other 2 orders. Now having me wait for over 20 mins to have them count the drawer for shorting me money they tell me I can't have 2 10pc order of nuggets. Honestly that amount of time, they should have replaced our whole order (which was only $12 and some change) but instead denied us the nuggets we tried to order in the first place and sent us home with extremely cold food. The manager on duty was completely rude and should be replaced by another as she doesnt know how to deal with situations like this. We go to you establishment ALOT, just 3 times this week already but after this. We won't be returning.

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M
2:18 pm EDT

Burger King food and service

Cashier scraped off veggy and threw my burger in the bag I had to tell her to remake it and I sat down and watched them remake my burger they were cooking the burger patties in the deep fryer! This is the burger king at the Ta truck stop in Hillsboro texas this is not only unexceptable but nowhere near normal standards for burger king i understand it is owned by ta but its still suppose to be burger king standards this place needs to be checked out immediately!

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N
1:17 pm EDT

Burger King a couple items

1st I want to say I know they are trying to cheat their system by always asking you to wait while they get your drinks before you proceed to the next window. They do this every time even if no cars in front of me. A few times now they have also messed up the order on 2 different occasions they gave me extra Mayo on my chicken sandwich when I asked for NO mayo. One of those times I didn't check it till I was already back at work so I suffered through it. The 2nd time I had to pull ahead & wait for them to cook another Chicken as that was their last one. So today I think I will keep it simple & order nuggets. But again my bad didn't check it till I got home, but I did not have the nuggets but instead got chicken fries.. if they paid as much attention to the orders as they did in trying to cheat their timers on orders maybe they'd do a better job at pleasing their customers...

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Y
12:42 pm EDT
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Burger King service, cleanliness, product delivery, client service

Went with family (4 people). The place was extremely dirty. One member of our family didn't even order because of the disgusting surroundings. Waited 8 minutes for 2 burgers. Had to remind them twice that we also ordered fries and chicken nuggets. Waited another 4 minutes for a milkshake and then 12 minutes after we placed the order, they told us the milkshake machine was not even turned on. The employee acted like it was not a big deal-no apology for keeping us waiting for 12 minutes. The restroom and the entire restaurant was gross. There was trash all over the floor and the floor was so sticky. Clearly wasn't washed anytime recently. There were also trash and wrappers on several empty tables. Worst fAst food experience in my 54 years ever!

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Update by Yhyhktkt
Aug 10, 2019 12:42 pm EDT

See anove

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H
11:55 am EDT

Burger King food quality/customer service

I recently went to the Fairhaven Burger King location on 8/9/19 at approximately 7pm. My husband ordered a large combo meal fish sandwich plain with a coke and fries. I ordered a medium whopper jr with cheese meal diet coke and onion rings. We also ordered a 4pc nugget, ranch sauce. The cost was $17.53. We get to the window and there are 2 girls laughing and joking around. We get the wrong change back and then we are handed two drinks. The girl at the window did not know which one was coke or diet because "she did not make it". Then we get handed a bag and she walks away - I look briefly in the bag and see 2 sandwiches and 2 fries. We have to knock on the window to get her attention and I say we are missing onion ring, nuggets and ranch saunce and how about ketchup/salt/pepper. She comes back and gives us a bag with nuggets/fries/sauce/onion rings. I said well her screw up to give us another fry. Now we have 3 fries vs 1 but whatever we go home. We get home and open our food and we have 2 whopper jrs no cheese old and disgusting and no fish. We live about 10 minutes from location so I was not going to go back and when I called to speak with a manager, I was told he "stepped out". I left a message and no call back. Come on, now. Fast food is not cheap and the experience was weak at best. Step it up Fairhaven!

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M
10:43 am EDT
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I ordered only three French toast sticks. Had to wait over 8 minutes. The problem I see them pulling out my French sticks and put them off the side. She is taking her time having to get some new oil for the dryer and once done screw the cap on put it away. She then takes my three toast sticks that were sitting on the side of the fryer in a bag and now...

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Y
8:58 am EDT

Burger King digital signage

The Burger King I went to this morning for breakfast was advertising mix and match sourdough bread ham egg n cheese and the don't have that because it was discontinued. They also said that the "New, " French toast breakfast sandwiches were discontinued but the digital advertisement said new. I don't frequent Burger King very often but I think that the advertising should be exact to what is being offered. I am kind of disappointed and not that I will stop from coming but this experience sucked and kind of makes me think of getting breakfast at BK even less because the last few times, what is being advertised they don't have anymore

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11:31 pm EDT
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We went to the BK at 2525 Airport Frwy in Irving, TX twice to get some tacos. Our first visit was Friday night on 8/2/19 around 10pm while driving up to the drive-thru an employee wearing the drive-thru headset walked outside and met a couple of guys walking up from the parking lot. They shook hands and then the employee walked back in the store. Seemed...

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About Burger King

Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
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Burger King Category
Burger King is ranked 58 among 60 companies in the Fast Food Chains category

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What are Burger King working hours?

Mon 7:00 am - 11:00 pm Tue 7:00 am - 11:00 pm Wed 7:00 am - 11:00 pm Thu 7:00 am - 11:00 pm Fri 7:00 am - 11:00 pm Sat 7:00 am - 11:00 pm Sun 7:00 am - 11:00 pm